Nespresso SOGO百貨忠孝館 新概念精品店 - Section 4
4.3/5
★
基於 8 評論
Contact Nespresso SOGO百貨忠孝館 新概念精品店
地址 : | 106, Taiwan, Taipei City, Da’an District, Section 4, Zhongxiao E Rd, 45號Nespresso SOGO百貨忠孝館 新概念精品店3樓 |
電話 : | 📞 +888988 |
網站 : | https://www.nespresso.com/tw/zh/home |
分類: |
咖啡機供應商
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城市 : | Zhongxiao E Rd |
Description : | International chain selling its own line of coffee, espresso makers & accessories for home brewing. |
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Jing on Google
★ ★ ★ ★ ★ 兩個月前店裡mini賣3500
我問店員會不會有什麼活動,店員說再便宜也不會比這更便宜了。我就買了,結果這個月看到母親節64折活動,mini才賣2990?真的是詐欺爛店員
Two months ago, the mini sold in the store for 3500
I asked the clerk if there would be any events, and the clerk said it couldn't be cheaper than this. I just bought it, but when I saw the Mother's Day 64% discount this month, the mini only sold for 2990 ? It's really a scam
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amy on Google
★ ★ ★ ★ ★ 店員專業,講解說明很詳細,不會強迫推銷??本來打算入手前先來試飲但很可惜因為疫情目前還沒恢復,網路通路購買也有提供保固,已入手,非常方便的膠囊咖啡機,口味選擇也很多,十秒給你一杯現沖濃縮真的太棒❤️
The clerk is professional, and the explanation is very detailed, and will not force the promotion. I originally planned to try the drink before I start it, but unfortunately because the epidemic has not yet recovered, there is also a warranty for online purchases. It is already available, very convenient capsule coffee machine, taste There are also many choices. It’s really great to give you a cup of freshly brewed concentrate in ten seconds ❤️
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沈
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沈醞 on Google
★ ★ ★ ★ ★ 態度非常傲慢的一家公司。我是會員,即便有開放試喝,但基本上有疫情之後購買我是不會試喝的。在三月底疫情開始升溫時有向客服反應試喝上衛生的疑慮; 小小的店面假日塞滿了人,客人之間無法保持安全距離,又脫下口罩互相聊天,也跟店員無罩靠很近聊天,因為很忙,店員有時候收走了上一位顧客的杯子,手部桌面根本沒消毒就幫另一位顧客做咖啡,客人們沒戴口罩拿著杯子到處走,光看就令人憂心。
客服回應會向總公司討論,也說政府目前沒有停止賣場試吃,一切都照政府法規,之後也沒有改善。
之中我又前往,當時確診人數已經很多,店家沒有任何改善做為,我再致電客服,建議可以加裝隔板,或其他方式讓試喝環境更安全些,客服也是關方回答。
打給百貨客服,百貨只冷冷的回答Nespresso是特殊櫃位,一切是由它們公司處理,客服形同虛設投訴無門。
全部就是互踢皮球。
今天接到政府的細胞簡訊,會去進行篩檢,雖然不是因為貴單位,是12樓日本展,也剛好是有在試吃的地方!希望貴公司以此為借鏡,未來能認真傾聽顧客的心聲,法規是一回事,但店家難到不能照實際情況自己進行調整呢?請以顧客的健康安全擺第一,不要再敷衍行事。
A very arrogant company. I am a member, even if there is an open tasting, but basically after the epidemic, I will not try it. At the end of March, when the epidemic started to heat up, I had concerns to the customer service to test the hygiene; the small storefront was crowded with people during the holidays, and the customers could not keep a safe distance between them. Chatting recently, because it was very busy, the clerk sometimes took away the cup of the previous customer, and helped another customer to make coffee without disinfecting the table top. The customers walked around with the cups without masks. People are worried.
The customer service response will discuss with the head office, and also said that the government has not stopped the store to try food, everything is in accordance with government regulations, and there is no improvement after that.
I went there again. At that time, the number of confirmed cases was already large, and the store did not make any improvement. I called the customer service again and suggested that a partition can be installed, or other methods to make the drinking environment safer. The customer service also responded.
When I called the department store customer service, the department store only replied coldly that Nespresso is a special counter, and everything is handled by their company, and the customer service has no place to complain.
It's all about kicking the ball.
I received a cell newsletter from the government today, and I will go for a screening test. Although it is not because of your company, it is the Japan Exhibition on the 12th floor, and it happens to be a place to try it! I hope your company can take this as a reference and listen carefully to the voices of customers in the future. Regulations are one thing, but it is difficult for the store owner to adjust it according to the actual situation. Please put the health and safety of customers first, and stop acting perfunctory.
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James Cheng on Google
★ ★ ★ ★ ★ 店家提供咖啡錠口味種類繁多價位高低還有折扣優惠活動sogo 百貨地下停車場?️抵消費停車
The store offers a wide variety of coffee ingot flavors, price levels and discounts, sogo department store underground parking lot ?️Consumption parking
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Hu Max on Google
★ ★ ★ ★ ★ Nice
Good
Perfect
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Roy Vera on Google
★ ★ ★ ★ ★ Great team and excellent coffee.
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Pauline Lee on Google
★ ★ ★ ★ ★ Staff well-trained, good service
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Max Wei on Google
★ ★ ★ ★ ★ Excellent service attitude and great deco.
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