NiL OFFICIAL - Wanhua District

The online item system management of the store and the response attitude of the online customer service staff are in need of improvement and strengthening! ! !

The staff is enthusiastic, the stock is complete, the style is many, the only faith store in Taipei

After waiting for two weeks, the package is missing and the full refund ==

Every time I go shopping and see that NIL’s display products are always the most popular recently, I am really interested, so I will definitely come when I come to Ximending, because some shops display the same high-quality shops as they are really popular~~~

There is a lot of room for improvement in online stores. There are many things that are right, but I have purchased a lot of spot and non-spot items, and the final response is that the goods are sold out. Do you want to change to other things? This is all forgiving, but even the official website has to wait for a full day to reply to a message, and only one reply. With such a speed of communication, I don’t know how long it will take for customers to buy what they want. Next, pay attention to the quality of the product. Before buying pants, there are holes in the pants! When buying a shirt, many of the shirts are off-line and you have to cut them with scissors. The leather of the high unit price bracelet ordered has a slight peeling phenomenon. Don't say that I am a perfect watcher. Of course, the quality of high-unit-price products must be checked. Otherwise, who wants to spend such an expensive amount of money? It's not a street stall in a night market I still look forward to your growth. Come on. Goods must be correct, quality and customer service must be true.

Since the purchase of second-hand goods requires remittance first, the definition of second-hand goods is different for each person, but it cannot protect the rights and interests of consumers.

The official website can’t communicate with the store, and the answers on both sides are completely different. At first, I waited for more than a month for placing an order. I called the store and said it was refundable. Who knows if the ig customer service will not refund it, so I take out the store to suppress them. Refund. There are also three reminders and four requests for refunds. The store said 3-5 working days, but after the fifth day, the money was not received, and the response speed was too slow. The money is collected very quickly, the after-sales service is messed up, and the whole process is so loose that it can’t work. So when will I receive the money?

Consignment in second-hand stores gave you more time to wait for a month because of the epidemic. I didn’t know how to check it because I forgot the code. Finally, I went to the freight customer service to check it. I found out that it was sent after three days and it arrived the next day. I asked me to check the evidence and said that I can only get a monthly salary in the service industry. Also remember to tell you what an employee is a Lu Snake. In the service industry at the bottom of the labor force, it is a Lu Snake. Why is it so vagrant? Because it's very easy to replace, just remind your employees to be self-aware at the bottom of the labor force and don't be emotional ?