艾潔複合式洗衣便利店

Place to deliver laundry

Quickly and surely, the wash is full of incense.

The service attitude of the lady in the store is very good and friendly ?

The customer service has a bad attitude. Because there was a special collection and delivery many years ago, I felt that the service was very good, so I came back again. Who wants to inform afterwards that the delivery time is only a fixed time, and the round-trip Q&A attitude is bad, "Only Saturday at 2 o’clock, a little earlier Don’t do it later, otherwise you’ll be ok!” Since I’m working at this time, I wouldn’t choose their home because of this, but I was choked with "Kuishan is only us", so it’s okay? ? I can wait, if I really can’t cooperate, I can also find a way to take care of myself, but this kind of service attitude is completely unacceptable! Afterwards, I felt that although the attitude of the substitution response changed, it turned out that the guests should know their work process! How would I know if there is neither a receipt nor an announcement?

"The Worst Laundry I've Ever Touched" 4/8: The white down jacket will be sent for washing and paid in advance. The lady boss said that it will be washed in about ten days. I asked if I could indicate the urgent order? The proprietress said that urgent items are usually washed less carefully... 4/11: The lady boss said that the factory employees will be quarantined so it will be delayed. I asked for a refund to get the coat back. The lady boss called and said that the coat has been sent to the factory, and the factory door is closed and not open to the public. The boss will come back on 4/17! 4/18 ~ 4/25: I ask if my clothes are washed almost every day? When will it be okay? The proprietress only answered that the factory had not replied yet, she would try her best to urge, not answer any questions directly, and even became more and more impatient until I threatened to sue 4/29: Ask the lady boss for the contact information of the factory, and call the factory owner directly. The boss said that during the quarantine, the coat was entrusted to a colleague to wash. The label fell off during washing, so the coat has been lost?????? The jacket is worth 7,040 yuan, and it was washed and lost not long after I bought it. The proprietress has kept it a secret for so long... The jacket that I bought so hard and earned is so wasted, it hurts so much... ? The factory owner said that they would compensate, but the jacket was out of stock at the counter. I still provided a photo and asked the factory to continue to find it. I hope everyone will not be as unlucky as me, and regret it too much!

2021/12/18 Send and wash a blanket for $300, no rush, 7 working days according to the contract, the lady verbally said that she would give him 10 working days without a rush, and there was no phone call after the time, because I left the store and went directly. I went to the store to ask, I went to pick it up on 2022/01/10, but the goods have not been returned. It turned out to be sent to the factory for washing. Due to the circumstances of the case, I finally demanded that the item be returned immediately with a full refund. The consumer contract is to crack down on counterfeiting. The boss store does not know the situation, so don’t come to the urgent order. The scheduling situation is very bad, and it is not professional at all. Even if the scheduling is delayed, the customer should be notified, rather than not returning after the scheduled time. Electric, the lady has a very bad attitude, and said: Am I obliged to track every order and tell the guests? It sucks! Big or not, small business should pay more attention to service attitude! Update: Repeatedly requesting the store to return the blanket on the same day, confirming that the order was received on 2021/12/18, and it has not been washed by 2022/01/10, so I advise consumers that if they want to wash the blanket, they should always say urgent order, and it will only be convenient for the store in the end. In a fit of anger, the lady in your shop said: You didn't say urgent orders! super bad