新光人壽大樓

a composite office building

Shin Kong Life Insurance Banqiao Headquarters, Training Department, Training Unit

Here are the links of Xinguang related companies, banks, security, life, etc...

The equipment is new, but the elevator is not set up!

The attitude to settle claims and inquire about financial products is enthusiastic and perfect.

Shin Kong Life’s information staff commented on how to go up and see Tianyantong

The staff at the counter on the 8th floor were very kind. There were not many people who visited today. There were about 7~8 customers. The staff at the counter was very busy. The one I was in line was very good. The insurance staff next to me was okay. At first they talked in detail, but the policy that I pushed out later was not so detailed. The plan was not what I needed most at the time. The policy staff didn’t elaborate on what I finally chose, but I had to sign a contract. When, very detailed & detailed information signed a bunch. Did not plan well for the customer service that wanted to buy. Disappointed!

#有保保新光生寿人, please pay attention #分享 Claims service is affected by _ policyholders deliberate their own future rights and interests The child entered the emergency room for 8 hours for 8 hours. On the same day, the customer was asked to make a claim after the emergency department. The customer service has informed the claim and provided the required documents. Please remember to apply for a diagnosis at the time of discharge. 8/17 incoming customer service informs the requesting service personnel to contact, I need to apply for a claim, the customer service said that the service staff will be contacted, and then the #三峡区Lai Qingqing call to inform the direct non-compliance claims can not be settled, the phone repeatedly confirmed that Miss Lai still informed Can not claim, so the evening after entering the line customer service to confirm the over-the-counter service personnel, I am sorry that the first time to inform the line can be caused by claims. The original conscious policy content may need to be adjusted, and the terms of the policy will be confirmed one by one. It is found that the policy terms clearly state that the emergency department is more than 6 hours as the same day hospitalization claim. And again at 9/19 in the line customer service inquiry and in 9/20 (five) through the Xinguang Life Insurance Claims Department to inform the eligible claims, the next day will ask the service staff to contact the application for claims, # at the time has been complained to your company's service staff Toughly telling that it can't be settled and the service is not good _ and let the policyholders feel that they have cheated behavior. If they don't take time to look at the terms, and they are arguing that they will try to re-enter the line, they will not be able to apply for it by Miss Lai. Claims and tell the customer that I don't want to have the same thing happen again. 9/23 (a) is still contacted by Miss Lai, the phone is the same as telling me that I can't make a claim. The phone has a strong response. Miss Lai Lanqing, Shin Kong Life Insurance Department has told me that I can make a claim. I don’t want to continue to compete with Miss Lai on the phone. Claims and hangs the line. I had to enter the line customer service to reflect the matter and request the supervisor to handle it. 9/24 (2) was called by Lin Manager. Please tell Ms. Lai that I did not refuse my claim. Only 9/23 this time, I told me that the mobile phone has a communication. The record can be provided, and Miss Lai should not know that the claim is the same person. It also means that your company has not reflected the things I reflected in the department, and your company's service specialist will only refuse to apply for claims. In the last few things, Manager Lin said that she would ask Miss Lai 9/25 (3) to collect the application documents for the claim from 6 to 7 pm. On the night of 9/25, Miss Lai told us that I didn’t know the terms, and I told him that I couldn’t make a claim twice. I’m sorry, then please fill out the claim application. On the same day, I will confirm again that the claim money will be remitted to the insured’s mother. Is the account ok? Miss Lai’s reply can be because it is a legal representative, and I have not told you that there are more documents. 10/3 night incoming customer service inquiry progress but informed that there is no claim payment record, and then re-continued once and after, 10/4 by the unit manager Lin call to inform, because Miss Lai received a copy of the account book, so did not send I asked why I didn't inform us? Manager Lin said that Miss Lai said that there was no one to answer the phone in the home market!!!!! Why don't you call the mobile phone? Manager Lin's reply is a mistake, let's not mention the application day and Miss Lai repeatedly. Confirmation, there is no contact to fill the documents during this period, until we are again complained and tracked. Tell us whether your company is such a service insurer? Since August, a small emergency claim has not been served, but also suffered a sigh of relief... The collection of premiums in the past ten years does not require the policyholder to urge/track/arguing.... And a small one-time claim is such a service. #你 determined that you still want to protect Shin Kong Life #你 determined that you are coming to protect Xinguang Life #三峡区's neighbors _ your insurance service staff will not be Lai Yuqing! #正思的人人慎思思