台灣之星 樹林中華(服務中心)

The service is cordial and the explanation is clear. Due to the inconvenience of movement, Miss Chen is very helpful and helpful. Thank you

The service attitude is very good, the staff are very kind

Malice does not let people terminate the contract, and the attitude is still so bad.

The attitude of the store personnel is very poor, they have not checked their information clearly, and will not terminate the contract maliciously.

There is no welcome word in the store, At that time, there was only one waitress surnamed Wu serving the newly opened contract, but the content was just chatting about confinement. She waited for about 10 minutes before being asked about the items that needed service, because she asked about the contract before and learned that she was a regular customer. The renewal can be discounted, but I forgot whether to discount at the empty price or re-discount at the renewal price, so I will ask about it today. This time I just want to know whether the "empty price" or the "renewal price" is discounted, that's all. The answer I got is that I can’t inquire without a certificate, but I didn’t have a certificate last time? Have been circulating without documents In the end, he let go of the renewal price. The waitress surnamed Wu replied in a contemptuous tone: It’s the renewal price. Otherwise, why are you renewing the contract? Just buy an empty phone directly (laughs) Is this the attitude of service? The amount that can be discounted when asked today is completely inconsistent with the first asked, and there is a lot of difference! ! ! Education and training need to be strengthened! ! It feels very bad!

The service staff are very beautiful ?? The explanation is also careful to push

I entered the store on Shulin Zhonghua Road at about 3:15 pm on 5/22 to apply for the tariff plan. However, the service staff sent the person because the address on the ID card was a little fuzzy, but it was completely identifiable (Figure 457 below). Then she asked if she could show the motorcycle and car driver's license, but the lady said no. She had to use a passport or renew her ID card, so she had to go home to find a passport. As a result, the passport only has the city of birth and no address at all. Are you deliberately making things difficult for the customer? No one answered the two subsequent calls at around 16:00. Is there any employee training? I didn't call it outside business hours, and I didn't ignore the call if I was busy, right? Bad enough service experience

Taiwan Star's Bo'ai shop. Zhongshan shop has a good service and patiently answer questions... Zhongshan shop compares with the other 2... I feel that the service attitude of the Zhongshan shop is pretty bad.