台灣之星 士林夜市(服務中心)

Why are there no 0 stars! The elders need to transfer a number to another family member. When I went to the store in October, the store clerk said that the name could not be changed before the contract expired. (Well, this should be different for each industry.) The original contract expired last week. The elders went to the store this afternoon (the first trip) and took out a double ID to indicate that the door number needs to be changed. The clerk (the same person) checked the number and said that the contract expired, but the transfer name should be brought seal. Then, the elders went home to get them, and when they went again (the second time), the clerk said, "You are not tied up now, you can't change your name." The elders said...Then when I came for the first time, why didn't you tell me, let me run twice. Then, the clerk talked over there... There is a discount for buying a mobile phone when you tie an appointment The elder said that he did not want to change his mobile phone, and then the clerk said that he could not change his name and that he had to tie the appointment. I ran three times in total. Is it easy to cheat as an elder? Originally wanted to renew the contract, but now it just happens to be full with the code. Sucks! I have called the customer service to confirm that "there is no need to bind the contract to transfer the account." The customer service also informed that the transferee who received the number could not be present, and the "Power of Attorney" was required to fill in the signature, but the clerk did not say at all!!! Isn't it going to be the fourth or the fifth time!!! By the way, on the way to Hualien~ Su Huagai had no signal at all, and there was almost no signal to Farglory.

Really why there are no zero stars == Service staff is very impatient Can check the contract but don’t tell about the contract termination Lead to unsuccessful termination After calling the customer service, I realized that it was the problem of poor staff training? There have been poor signal problems for two and a half years There are about five days of the signal indicating no service in seven days a week The reaction did not improve many times, and finally I just asked me to send it to the factory for inspection. I even went to other telecoms to ask about signal problems. The attitude was so much better == From the very beginning, when I switched to Taiwan Star, I was in trouble. On the first day of the contract, the personnel procedures were not handled well, and I had to pay an extra fee.

Miss Hong Weiwei is very patient and listens to customer needs Kind and polite I am very satisfied with this service'' ??????

Often encountered This store, Miss Hong Very nice and polite Answer all questions and the service attitude is very good?

The service was super good, the store staff was very kind and helped me a lot.