全家便利商店-土城峰吉店

Early in the morning, I was in a good mood to buy honey Tangning milk tea. At that time, there were no customers. The male clerk helped me check out and swiped my card. I used Earl Grey tea but not milk tea. Later I told him that I wanted milk tea. At this time, many people lined up. The second male clerk I made milk tea for me and then checked out. The female clerk came over and asked me to wait. First, I checked out for other customers. Finally, when I was able to check out, I swiped my card again. I brought two eco-friendly cups and asked three times before and after it can be installed. ? But as a result, one cup couldn't fit, the female clerk said in an impatient tone that I had helped you deduct the money from the eco-friendly cup! I returned the credit card slip, and then I asked again if there was any honey added? (Before that, I told me to ask for honey from the beginning) Only then did I add honey. The whole process took me 20 minutes and got an impatient attitude, and I originally wanted to gather points but no longer wanted to ask for it. I usually think the service is very good for this store, but this female clerk made me feel the feeling in his heart, and there are many customers in the back you don’t feel like being a guest again. Is it wrong that I just want to buy the correct product I want? Will there be any problems if you ask more beforehand? I also worked as a clerk.

The training of the clerk needs to be strengthened. That day, I used ibon to get the round-trip ticket list and prepared to go to checkout and exchange the ticket. The first time I wanted to pay with Apple Pay, she told me that I couldn’t sense it (but my phone was vibrating), I want to say Is it a machine problem..., for fear of delaying the next guests, let the next guests check out first. The second time it was my turn to use a barcode to pay, she told me that it had been brushed off just now. Please refund and rebook the ticket. Just go to refund the ticket and rebook, this time it will be no problem to use barcode payment! I brushed the handling fee ok, but when I was about to brush the fare, I couldn't brush it again. She told me that the barcode could not be brushed a second time. I asked her what to do? She asked me to refund the ticket and book again! WTF??? That night, I couldn’t get the ticket because of the twists and turns. I had to call my boyfriend who was farther north to get the ticket. I asked the reason and realized that the tickets had to be paid separately.... .. alas....... that night really killed my QQ (That was what happened two days ago. Just now, I read the credit card record, and the handling fee of 32 yuan was added. I can't help but feel sad.)

Very bad service attitude, I went to print a photo, the photos have been uploaded to the cloud..., there is only printing the payment receipt will not be overworked, ask them for help, the clerk ignores it. X! I'll be super-worked, why would you please help? Is there insufficient education and training? Or you won't be super-worked! ?

Poor service attitude, messy environment, wine cans and rubbish are put directly on the counter

I ordered four cups of hot drinks, and the clerk repeatedly confirmed the item with me, but in the end they still made the wrong one. I knew that many customers at that time would inevitably have problems, but they have already confirmed it again and again, in fact, there should be no mistakes.

A certain thin female store clerk is very nice and upright, and the store manager is also very nice

The whole family is well-equipped ?, there is a toilet, and the seating area is also spacious. The point is that the ice cream has dual flavors to choose from ?