全家便利商店-汐止鑫峰店

2.8/5 基於 8 評論

Contact 全家便利商店-汐止鑫峰店

地址 :

No. 162號, Mingfeng St, Xizhi District, New Taipei City, Taiwan 221

電話 : 📞 +88777
網站 : https://www.family.com.tw/
分類:
城市 : New Taipei City

No. 162號, Mingfeng St, Xizhi District, New Taipei City, Taiwan 221
H
Hsin Kai Kevin Ng on Google

大夜店員態度不好,也不穿制服,在門口好像跟朋友抽煙,詢問事情臉也很臭,原來全家就是這樣嗎?
The big nightclub clerk has a bad attitude and does not wear uniforms. It seems to smoke with a friend at the door, and the face is stinking when asking about things. Is this the whole family?
教令倫 on Google

因為銀行轉帳時間差,收到銀行提醒繳費簡訊,找不到繳費明細,去到櫃檯,兩位員工親切地幫我留下通訊,並查詢到款項回電給我,非常感謝
Due to the time difference of the bank transfer, I received the bank reminder to pay the newsletter. I couldn't find the payment details. I went to the counter. The two staff kindly helped me leave the newsletter and called me back when I found the payment. Thank you very much.
C
Carol Chou on Google

二張用餐桌子,配置三張椅子 合理嗎?少5張椅子吧...簡單數字 門口處高腳桌,配置一張高腳椅 合理嗎?至少配置二張高腳椅子吧..用點心 用餐桌子沒整理,客人自己擦拭(早上10:45)很忙嗎? 全家沒有神秘客打分數嗎? 桌子上貼的消費者使用權益遵守公約的貼紙,翹起髒兮兮,是沒有辦法更換了嗎? 今天是平常人日的上午10:45...10/7
Is it reasonable to have two dining tables and three chairs? 5 less chairs...simple numbers Is it reasonable to configure a high chair at the high table at the entrance? Have at least two high chairs.. with snacks The dining table is not cleaned. Is it busy for the guests to clean it (10:45 in the morning)? Does the whole family have no mystery scores? The consumer rights compliance sticker on the table is up and dirty. Is there no way to replace it? Today is 10:45 AM...10/7
Y
YU on Google

最近剛搬來附近,剛好有時候會使用一些網拍販售東西,今天剛好有一件貨比較大,但是箱子也是拿規定好的45*30*30公分,也有盡量維持固定大小。之前寄送幾次其他全家店員量完都沒問題直接收下。 只有這家夜班店員態度非常讓人不是很舒服。 量完後,直接跟我說不能寄,超過大小。 我滿頭問號,其他全家都OK的件,結果你跟我說你拒收,箱子上面還附有大小證明是符合的,也沒有其他額外說明,就是冷冰冰的說,就是超過105公分不能寄送。反應兩次都只得到冷冰冰的回答「就是超過105公分不能寄。」 好的,接下來我也直接說「好,我去別家寄。」 結果換一家請對方幫我確認是否能夠寄送,馬上跟我說可以送。 請教一下貴店的寄送標準是與其他全家有差異嗎? 除了店員素質外,原來寄送方式也比較特別? 假設你耐心處理我可能心裡還能接受可能是我包得不夠好,結果這種態度我真心不能恭維。請其他有販賣商品的人寄送時請特別注意這間全家,他可能會用你不是很舒服的方式來拒絕你寄送商品。 2020/06/02更新 近期店員態度已有改善不少,雖然沒有到達非常完善的程度,但是至少大部分的夜班人員沒有那麼糟糕,所以把評價調整到三星。
I just moved to the area recently, and I sometimes use some online racket to sell things. Today, there is a large item, but the box is also 45*30*30 cm. I also try to maintain a fixed size. I sent it to the other family shop staff several times before and received it without any problem. Only this night shift staff is very uncomfortable. After measuring, tell me directly that it can't be sent, it's over size. I was full of question marks, and the other items were OK for the whole family. As a result, you told me that you refused. The size certificate on the box was in line, and there was no other additional instructions. . In both reactions, I only got a cold answer "I can't send it over 105 cm." Okay, then I will directly say, "Okay, I will send it to another house." As a result, I will ask another person to help me confirm whether it can be sent, and immediately tell me that it can be sent. Could you tell me whether the delivery standard of your store is different from other family? In addition to the quality of the staff, the original delivery method is also special? Assuming you deal with me patiently, I may still accept it in my heart. It may be that I did not pack well enough, but I really cannot compliment this attitude. Please send other people who sell goods to pay special attention to this family. He may refuse you to send the goods in a way that is not very comfortable for you. 2020/06/02 update The attitude of the store staff has improved a lot recently. Although it has not reached a very perfect level, at least most of the night shift staff are not so bad, so the evaluation is adjusted to Samsung.
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_ YYI on Google

晚班店員看出我童心未泯,點了一隻霜淇淋?,來了一隻魔人普烏,相當幽默的技術~
The night shift clerk saw my childlike innocence, and ordered an ice cream ?, and a demon Puwu came, quite humorous technique~
C
Clay on Google

進店門口想買咖啡,得到口氣極差的回覆是半夜別來換咖啡,我在清潔,沒有用。(但咖啡機正常運作中) 貴店員工教育非常成功!優質店家~
When I entered the store and wanted to buy coffee, I got a terrible reply: Don't change the coffee in the middle of the night. I was cleaning it and it was useless. (But the coffee machine is operating normally) Your employee education is very successful! Quality store~
W
Wang Stacey on Google

非常感謝店長,幫忙處理帳務問題, 最後果斷的先解決顧客問題,剩下的他們全家自行處理。 謝謝店員也都知道我的狀況,回報店長我的擔優,還有小貼心。 大家都是服務業,大家都是打工仔,賺錢都很辛苦,少刻責,多體諒。
Thank you very much to the store manager for helping with the accounting issues, In the end, resolve the customer's problem decisively first, and the whole family will handle the rest. Thank you to the clerk for all knowing my situation, and reporting back to the manager for my responsibility and a little thoughtfulness. Everyone is in the service industry, and everybody is a wage earner. It is very hard to make money. They are less responsible and considerate.
R
Randy Kuo on Google

Good

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