台灣大哥大 五股-成泰加盟門市

3.8/5 基於 8 評論

Contact 台灣大哥大 五股-成泰加盟門市

地址 :

No. 178號, Section 2, Chengtai Rd, Wugu District, New Taipei City, Taiwan 24841

電話 : 📞 +88898
網站 : https://www.taiwanmobile.com/index.html
分類:
城市 : New Taipei City

No. 178號, Section 2, Chengtai Rd, Wugu District, New Taipei City, Taiwan 24841
潘潘璇 on Google

門號約到期要解約,也許是跟門市人員溝通有問題,但我明白告知我要解約攜碼至遠傳,解約時那位女服務員也問為何要轉至遠傳,也說了因為朋友比較多人用遠傳,不知道為什麼這位女服務人員還可以把我的門號退租,消費者不清楚解約與退租的差別,根本明知故犯吧?隔天到通訊行辦攜碼才知道原本的號碼被停話了,此門市人員話術你續約到後面曲解客人意思變成整個門號停用,真的很令人傻眼。也應當告知客人退租門號會停掉...等等之類的,完全沒有,到後來我要新申辦門號。 用了三年的號碼就這樣被退租......... 是戴粉紅色的布口罩女服務生.....服務專業度有待加強! 當天打客服也說沒辦法解決要我回原本的門市處理,隔天到門市要求續用這隻門號,結果跟我說不行,變成我要攜碼到遠傳,要辦預付卡,好險當天遇到的男店員態度親切,幫我申辦7天免費的預付卡,也幫我選喜歡的電話號碼(末三碼是我的生日)原本被烏龍停掉的號碼是我的生日!用了三年的號碼全部都不見了.... 只是預付卡要去申辦攜碼就需要預繳電話費,拿到的現金佣金從原本7000到1000? 請要解約的民眾注意⚠️ 因為人員疏失害我綁帶原本號碼都要更改,跑來跑去申報這些東西,哎 真的是一次不好的經驗⋯⋯希望這位女服務人員正視客人的需求做服務
When the door number expires, the contract needs to be canceled. Perhaps there is a problem with the communication with the store staff, but I clearly told me to cancel the contract and bring the code to the remote pass. When the contract was cancelled, the waitress also asked why he wanted to transfer to the remote pass. Many people use remote transmission. I do n’t know why this waitress can still cancel my door number. Consumers are not clear about the difference between contract cancellation and rent cancellation. Do you know it? The next day, I went to the Communications Office and carried the code to find out that the original number was suspended. If you renew the contract with this store staff, you will misinterpret the customer and turn the entire door number into a deactivation, which is really dumbfounding. Guests should also be informed that the door number for the cancellation of the rent will stop ... There is no such thing as that. I will apply for a new door number later. After using the number for three years, I was cancelled ......... It ’s a waitress wearing pink cloth masks ... the professionalism of the service needs to be strengthened! On the same day, the customer service also said that there was no way to solve the problem and asked me to return to the original store for processing. The next day I went to the store and asked to renew the door number. The result told me that it was not possible. The male clerk I met that day was kind and helped me bid for a 7-day free prepaid card, and also helped me choose my favorite phone number (the last three codes are my birthday). The number that was originally stopped by Oolong was my birthday! All the numbers I used for three years are gone ... It ’s just that the prepaid card needs to pay for the phone bill in advance to apply for the code. The cash commission you get is from 7000 to 1000? Please pay attention to the people who canceled the contract ⚠️ The original number of the strap should be changed because of the negligence of the staff. It is really a bad experience to run around to declare these things. Hey, I hope this waitress will face the needs of the guests. service
廖學澤 on Google

服務親切許小姐很有耐心為你解決任何問題態度特別貼心。
The service is cordial. Miss Xu is very patient to solve any problems for you and has a very caring attitude.
李月桃 on Google

服務品質很棒,很周到!
Great service quality and attentive!
A
Alva Chen on Google

2021/1/5-19:23去繳費。既然雙方都有小過錯(我戴安全帽及毛帽,沒聽清楚您跟我確認的帳單金額。/您從頭到尾,都沒有注意到我給您的帳單上的金額。)這沒什麼,是小事。您最後也有跟我說抱歉。 但我還是難得遇到店員比客戶還大聲的!音量大了一點、音調提高了一點;導致我這個客戶,只是去繳個費,好像被怪罪,感覺蠻差的。回到家,還是有點不開心!所以上來抱怨一下!
2021/1/5-19:23 to pay the fee. Since both parties have had minor faults (I was wearing a hard hat and a fur hat, and I didn’t hear the amount of the bill you confirmed with me. / You didn’t notice the amount on the bill I gave you from beginning to end.) It’s nothing. , Is a trivial matter. You finally said sorry to me. But I still rarely meet a clerk who is louder than a customer! The volume has increased a bit and the pitch has increased a bit; this caused me, a client, to just pay a fee. It seemed to be blamed, which felt pretty bad. I'm still a little unhappy when I get home! So come up and complain!
林鼎鼎 on Google

已經兩次為未經通意變更帳單產出方式,找無帳單,差點被停話。在無法提供客戶指定手機型號下給續約。
I have twice changed the billing output method without knowing it, and found no bills, and almost stopped talking. Renew the contract if the mobile phone model specified by the customer cannot be provided.
梅蕊蜜 on Google

進店就是有需要 不然進去看你玩手機嗎? 門口實聯制 量體溫 我當客人進去沒做? 低頭玩手機 沒看到 還在那邊喊 ? 還是 再演報告班長
When you enter the store, it’s necessary. The door is connected to take the body temperature. I didn't do it when I went in as a guest? Look down and play on the phone, but you don’t see it, but still shouting over there? Or report to the squad leader
胡美華 on Google

是個方便尋問手機故障與操作問題服務場所,內勤人員態度佳
It is a convenient service place to inquire about mobile phone malfunctions and operation problems, and the attitude of the internal staff is good
M
Meng Ta Lee on Google

服務不錯,但人員的水平待提昇
Good service, but the level of staff needs to be improved

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