全家便利商店-淡水新摩天店
2.7/5
★
基於 8 評論
Contact 全家便利商店-淡水新摩天店
地址 : | No. 184號, Xinchun St, Tamsui District, New Taipei City, Taiwan 251 |
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電話 : | 📞 +8887 | ||||||||||||||
網站 : | https://www.family.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
便利店
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城市 : | New Taipei City |
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Zoe Tsai on Google
★ ★ ★ ★ ★ 投訴者於2019/6/7晚上八點左右至淡水全家新摩天店消費。首次響應≪友善時光≫7折優惠,採購七件即清鮮食(不帶重複),結賬前也計算過折價後金額,卻與我估算的有出入。當下與店員反應,她們是有經驗的店員,盡可能向我解釋清楚,不過過程中有些語氣不耐,語氣變重讓我很想罵幹。全家折扣方式和消費者用總額再打折的方式會有些出入,我是和店員理完帳後才搞清楚,最後我是局部選購(3樣)。我個人比較摳,折扣差一塊是我的抵限,所以最初結帳差額3塊錢,我不願接受,相當於買越多折扣反縮。
避免在有價格上的爭議問題,門市人員作出清處理,除了折扣貼標,最好再標示打折後售價(好比晚間88折優惠,清楚明定優惠金額),減少消費者誤會,不然又碰上我這類對價錢很摳的媽媽級來客,吵架紛爭再所難免。
The complainant will spend around 8pm on June 7th, 2019 at the Xinshui Family New Sky Store. The first time I responded to the “Friendly Time” 30% off discount. I purchased seven pieces of fresh food (without repetition). The amount after discount was also calculated before checkout, but it was different from what I estimated. At the moment, I responded to the clerks. They were experienced clerks and explained to me as much as possible, but some of the tone was impatient during the process, and the tone became heavy, which made me want to scold. The discount method for the whole family and the way of discounting by the total amount of the consumer will be a little different. I did not figure it out after finishing the account with the clerk. In the end, I purchased it locally (3 samples). I personally compare it, the difference in discount is my limit, so the initial checkout difference of 3 yuan, I was unwilling to accept it, which is equivalent to buying more discounts and shrinking.
In order to avoid disputes over prices, the store staff will deal with them. In addition to discount labeling, it is best to mark the discounted sales price (for example, a 88% discount at night, clearly set the discount amount) to reduce consumer misunderstandings, or run into it again. I ’m a mother-level guest who has a high price, and quarrels are inevitable.
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Lee Johnny on Google
★ ★ ★ ★ ★ 張姓店長會直接在客人面前大罵員工!
而且來此店消費,和該店長打好關係就可以為所欲為喔~
例如可以帶寵物入店長期佔用休息區,或者對店員不爽她會直接當眾臭罵員工讓你爽,因為服務業就把員工當狗的棒棒店長!
The manager surnamed Zhang would curse the staff directly in front of the guests!
And come to this store to spend, and you can do whatever you want with the store manager~
For example, you can bring pets into the store to occupy the rest area for a long time, or if you are unhappy with the clerk, she will directly scold the staff in public to make you cool, because the service industry treats the staff as the dog's great store manager!
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Jay Su on Google
★ ★ ★ ★ ★ 這間有團購,店長很客氣
This is a group buy, the manager is very polite
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吳
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吳挺睿 on Google
★ ★ ★ ★ ★ 這間什麼的都不錯 唯獨某位戴眼鏡的女店員態度極差 找錢的時候單據發票鈔票零錢都不整理胡亂丟進客人手裡 我的零錢就這麼剛好掉進捐錢箱中 我知道客人多的時候很忙難免心煩氣躁 但搞清楚你是服務業 連這點基本的東西都做不到我看你乾脆也別做了
Everything here is pretty good. The only thing is that a female clerk who wears glasses has a very bad attitude when looking for money. The bills, invoices, banknotes and change are not sorted out and thrown into the hands of the customers. It’s hard to avoid being upset when I’m very busy, but I know you’re in the service industry and you can’t even do this basic thing. I think you just don’t do it.
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政淺 on Google
★ ★ ★ ★ ★ 店員態度有夠差,錢放桌子給她拿,想說畢竟店員是女孩子,不要碰到對方比較好,結果有夠大牌問我錢呢!(看她手放胸口),我指在這她不收,(手又第二次放在胸口)我以為她手有殘疾快拿給她,錢拿給她後店員開收銀台,竟然兩隻手都會動,是幹嘛欠妳錢喔,我今天才知道全家便利商店店員可以這麼跩,想看店員有多跩的可以去買啦,錢放桌上她會跩給你看這種店可以生存我也服了
The attitude of the clerk was bad enough and put the money on the table for her. I wanted to say that after all, the clerk is a girl, so it is better not to touch the other person. In the end, there are enough big names to ask me for money! (Looking at her hand on her chest), I pointed out that she would not accept it here (the second time she put her hand on her chest) I thought she had a handicap and give it to her. After the money was given to her, the clerk opened the cashier, and there were two I can move my hands. Why do I owe you money? I just found out today that the clerk of FamilyMart's convenience store can be so lame. I want to see how lame the clerk is to buy. She will show you this kind of store with the money on the table. I'm serving too
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鍾惠君 on Google
★ ★ ★ ★ ★ 疫情関係,可能店員只有一個,但沒必要趕著服務下一位客人。
拿完別人的包裹,沒用酒精就用我的咖啡裝冰塊拿蓋子⋯⋯
這樣我敢喝?
For the epidemic, there may only be one clerk, but there is no need to rush to serve the next customer.
After taking someone else’s package, I used my coffee with ice cubes to hold the lid without using alcohol...
Do I dare to drink?
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carrie lin on Google
★ ★ ★ ★ ★ 整修後很舒服乾淨啊!店員服務很親切!
Very comfortable and clean after renovation! The clerk service is very kind!
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kitty cat on Google
★ ★ ★ ★ ★ Good
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