奧圖碼科技

Name: 奧圖碼科技
Address: No. 213號, Section 3, Beixin Rd, Xindian District, New Taipei City, Taiwan 231, New Taipei City, Taiwan

2.5/5 ★ 基於 8 評論

Contact 奧圖碼科技

地址：	No. 213號, Section 3, Beixin Rd, Xindian District, New Taipei City, Taiwan 231
電話：	📞 +8888887
網站：	https://www.optoma.com/tw/
分類：	企業園區 ,
城市：	New Taipei City

No. 213號, Section 3, Beixin Rd, Xindian District, New Taipei City, Taiwan 231

Best Corporate campus in Taiwan

Y	Yumi Chiu on Google ★ ★ ★ ★ ★ 維修保固內耳機經驗很差，客服不會主動回報進度，缺料也不主動告知，還需要消費者自行跟追，不會再購買。 The experience of repairing the warranty inside the headset is very poor, the customer service will not take the initiative to report the progress, the lack of material does not take the initiative to inform, but also consumers need to chase themselves, will not buy.
張	張宇傑 on Google ★ ★ ★ ★ ★ 如果要買奧圖碼投影機的請特別注意⚠️ 藍芽只有支援4.0版本，但現今播放設備幾乎都是4.2以上的藍芽版本（且通常是相容的），但奧圖碼的產品會無法支援，播放聲音斷斷續續，但是奧圖碼卻無在官網說明告知消費者。會產生音源斷續問題，且向他們反映，基層人員無法解決沒關係，但上級主管打來卻瘋狂跳針且態度極度不佳，若有需要提供對話音檔的消費者可私訊我提供。 If you want to buy an Optoma projector, please pay special attention ⚠️ Bluetooth only supports version 4.0, but today's playback devices are almost all Bluetooth versions above 4.2 (and usually compatible), but Optoma's products will not be able to support it, and the playback sound is intermittent, but Optoma is absent. The official website description informs consumers. Intermittent audio source problems will occur, and it’s okay to report to them that the grassroots staff can’t solve it, but the superiors call crazy and the attitude is extremely poor. Consumers who need to provide dialogue audio files can privately inform me to provide them.
蘋	蘋果貓 on Google ★ ★ ★ ★ ★ 客服態度極差, 商品購買不到半年送修一個月, 能在電話上協助延長一個月保固我很感謝, 無法理解的是我話還沒講完就搶著打斷別人直接說謝謝隨即掛斷電話是甚麼樣的操作, 客服素質令人堪憂, 請加強員工訓練 The customer service attitude is extremely poor. The product is purchased for less than half a year and sent for repair for one month. I am very grateful to be able to extend the warranty for one month on the phone. What I can’t understand is that I rushed to interrupt others before I finished saying thank you and hung up. What kind of operation is the phone, the quality of customer service is worrying, please strengthen staff training
A	Ann Yang on Google ★ ★ ★ ★ ★ 你們的客服真的是史上最爛的! 我自己將設備寄回去新竹，報價貴翻天，我不想修理，也支付檢修費了，付款後確認不修理，要請你們寄回我的投影機，錢付完拖拉一個禮拜要我們自行詢問才有去追貨，現在叫你們安排物流也用得亂七八糟，造成別人超大的困擾真的是有夠爛! 沒想到這個品牌的售後服務這麼爛! 永遠拒絕往來，也不再推這品牌，我已經立刻去買別牌!! Your customer service is really the worst in history! I sent the equipment back to Hsinchu by myself. The quotation is too expensive. I don’t want to repair it. I also paid the maintenance fee. After payment, I will confirm that it is not repaired. Please send me back my projector for money. After procrastinating for a week, we have to ask for the goods by ourselves. Now it is messy to ask you to arrange the logistics. It is really bad enough to cause other people's overwhelming trouble! I didn't expect the after-sales service of this brand to be so bad! , I no longer push this brand, I have already bought another brand immediately!!
宋	宋發祥 on Google ★ ★ ★ ★ ★ 購買了ML-330, 產品設計拔掉了google play做成殘障機種, 然後又無能力解決無法安裝Youtube / Netflex的問題, 鏡像延遲的問題客服竟回應這很正常接不接受在你這樣的感覺, 通話過程完全沒有要協助解決問題的態度 --> 可惜沒有零顆星或是負星, 不然一定打下去 I bought the ML-330, the product design was unplugged from Google Play and made it a disabled model, and then I was unable to solve the problem of not being able to install Youtube / Netflex. The customer service responded to the problem of the mirroring delay. This is normal. During the call, there is no attitude to help solve the problem at all --> Unfortunately, there are no scattered stars or negative stars, otherwise we must continue
J	Jared Yeh on Google ★ ★ ★ ★ ★ 投影機沒來由地壞掉，送回維修，修了整整兩！個！月！維修期間客服完全不會主動回報維修進度，寄email詢問也不回，一定要每週打電話詢問才會跟工程師追進度，而且每次都回答說下週應該會好，結果每一次都跳票！跳票了也不會主動通知，又要再主動打電話問，然後再跳票無限輪迴......就在決定要向消保官投訴前才收到投影機，以這樣的服務態度和維修體驗，未來不會再消費任何這家公司的產品了... The projector was broken for no apparent reason, sent it back for repair and repaired it twice! indivual! moon! During the maintenance period, the customer service will not actively report the progress of the maintenance at all, and will not respond to email inquiries. You must call every week to follow up the progress with the engineer, and every time you answer that it should be good next week, the ticket skips every time. ! If the ticket is skipped, I will not actively notify, and I have to call again to ask, and then bounce the ticket for unlimited rebirth... I received the projector just before I decided to complain to the consumer protection officer, with this attitude of service And maintenance experience, will not consume any of this company's products in the future...
J	Jeff Tsai on Google ★ ★ ★ ★ ★ Great company !
J	Jackie Lee on Google ★ ★ ★ ★ ★ Amazing office and good product