梁美鳳中醫診所

The skill is not bad. The business is very good. The nursing patient likes to use water medicine.

A well-intentioned Chinese physician, healed my stomachache for many years Will carefully tell patients how to maintain their health, and scold others very carefully XDDDD often feel that she is about to be mad at me

The doctor is professional and patient to consult the details

The doctor has a good skill, and the right medicine is used. The biggest disadvantage is that the registration mechanism is too poor. Waiting for an hour is a common meal, and then some patients love to chat with the doctor ... so that the time to wait is longer.

The registration system is really problematic. Originally, the number 43 was registered. The counter said to wait for six more. After 20 minutes, how many people came in and out, I asked again. The counter responded and waited five more. You almost have to wait for each visit. More than one hour.

Today’s registration is really maddened by the counter. I suspect that I will arrive later than me. I’ll watch it first. I arrived at 5:28 and said I was late and said I should be there at 5:10. May I make an appointment? 5:30 and you didn’t tell others what time to arrive. The result made me wait for 2 hours. From seeing TCM doctors, I didn’t have such a time. I didn’t know how to register, and I didn’t arrive later than me. , Asked the counter and said they would be there in the afternoon to lie to Xiao! Obviously, I just handed in the health insurance card just now. Is it possible that the card will be hung up in the afternoon? Then one time when I arrived early and told me that I could not register before the time is up. I have seen so many Chinese medicine doctors that only your registration is very strange. If you want to arrive early, you have to tell the patient about the time and time. None of you Tell me when I watched it many times, do I know everything? I only watched it a few times. Your counter should really be improved. No matter how good the doctor is, the counter will make me not want to see it next time.

I feel that no matter how good medical skills are placed in an arrogant administrative system that has no sense of service, it will only bring pain to patients. First of all, Dr. Liang is an excellent doctor, but how can the front desk registration system be reasonable and the attitude of the counter staff who are unclear and never review their own problems need to reflect and keep pace with the times. I leave a message here, I hope that Dr. Liang, who I like, can see and face the problem squarely. Appointment registration: reserved for 10 minutes. If you are late, you will be cancelled directly. No postponement or over-the-counter standby is allowed. The principle is ok! But in fact, even those who make an appointment cannot see the consultation on time when they arrive at the scene. Because the clinic will intersperse temporary registered patients, if it is not for the first 3 appointments of the day, it is normal for those who make an appointment to wait for more than an hour on the spot. If the patient is extremely demanding on time, and you will be punished from the front row if you are not on time, can the clinic also exercise strict self-discipline and have the same standards so that the patients who have made an appointment can see the consultation on time? suggestion: 1. Comparing heart to heart, consider the appointment of people coming from all directions due to illness, so that latecomers can wait for treatment within a period of time. 2. When the appointment/site is full of patients, there will be no more patients. 3. Distinguish between appointments and on-site visits, and try to respect the waiting time of patients, which is also time and precious. On-site registration: You also need to wait at least one or two hours for registration. Should you use the telephone instead? Allow patients to arrive at a fixed time period. In order to avoid the need to wait a few hours after registering the number on the spot, or to save the time wasted to go to the doctor and go to the doctor again. The arrogance of the current system is that the appointment of patients needs to follow the principles of the clinic, but the clinic does not respect the time set by itself, does not treat patients with equality, treats itself with tolerance, and disciplines others. There are two sets of standards. It is understandable that patients and other doctors are taken for granted, but if there are clinics with compassion and equanimity, they will certainly be felt by patients. If you are friendly to the patients and willing to facilitate the people, the patients must also be willing to respect and accept your principles and norms. Finally, back to the front desk attitude. I went to call for a doctor with abdominal pain this morning. The front desk of your clinic has no patience to clarify the principles of registration. When you encounter doubts, you just ridicule the patient. You blame the patient for being late. You don’t need to explain once you have come to see the doctor. You have to see Liang. Meifeng should know our family's rules...have no ability to solve problems or coordinate empathy at all. Before such an attitude improves, I won't go to seek medical treatment again.

Doctor I give five stars Not a single star at the counter Appointment equals white appointment It's better to wait for the last few on the spot to save a lot of time. Even if the queue is long Waiting for medicine can also wait until the fire is up I really don't know what I'm touching Want to see it? Just wait!