台灣之星 楊梅中興(服務中心)

I can’t receive the Internet on my mobile phone, and I am very careful to help me solve it. It feels very warm.

There are new store staff recently, the service attitude is very good I am also very patient to solve my problem, long and beautiful Is a pleasant experience

I think this is probably the best Taiwan Star Service Center I encountered in Taoyuan. The environment is clean and the service is good. It was originally just a simple payment. Later, I wanted to help ask the family's door number and fee plan. Give me suggestions and analysis. The attitude is very good and patient. There is no sense of forced sales. The whole process is pleasant. The company should really reward such employees and give me a very good one. Impressions, I should always recommend friends or family to come here

The store staff unexpectedly asked me to return to the store to score customer satisfaction when I was about to ride away after I signed the contract! I strongly disagree with this behavior, and we should strengthen the education and training of store personnel! !

If there is a problem with the network, the phone will not answer

It is said that the tenant can fill out the power of attorney, After filling it out, I made things difficult in every possible way. (I have also heard from your company that you will be deducted points if you go to the store to cancel the contract.)

The 2 store service personnel are very professional, and they are patient and proactive in assisting customers to solve problems. They are the best Taiwan Star store encountered so far.

Would you like the store owner to strengthen the quality of your personnel? I'm here today to apply for a refund, and the passbook is for you to print. The newcomer's indiscriminate use has caused obvious imprints on my passbook. Waiter Jiang knew immediately that the newcomer was out of use but did not respond at all, or I saw her on the table for a long time, I picked it up and asked her, she began to apologize all the time, and said that if I want to change the passbook, she will be responsible. Waiter Jiang said that she didn't tell me at first because the item was still being processed, and she would not tell me until it was finished. So it means that as long as the guest doesn't find out, there is no need to apologize? Newbies too, they use bad things from others and never say a word from beginning to end. Do you all teach newcomers like this? At the moment, it has been shown that this is not a question of whether to change the passbook and keep apologizing, but a question of attitude. The new person or waiter immediately says sorry, I don't think it's a big deal at all. You have to wait until the guest speaks before apologizing. Do your waiters decide whether to apologize or not to see if the guest is bullied? Taiwan Star stores have good service when they go to other stores, but your family is very angry every time they go.