中華電信竹北中正特約服務中心

The attitude of the staff is poor, the question and answer is not patience, the three counter ladies are the same, and they are much different from the direct-operated stores

A (pregnant woman) service staff has a poor service attitude , Telecommunications promotion activities are opaque and more expensive than other special stores

A girl with thin glasses ~ poor service attitude ~ It’s noon today~ Only one girl is serving another guest~ No one else is at the counter~ Two or three people come out after a while~ Are you chatting inside~ Poor service attitude and unprofessional~ No temperature monitoring when I went in ~ There is a big fire~ I would rather ride to other stores~ The service attitude is good and polite

I went there 3 times, and once I went to apply for a trial card. I told me that there was only a 5G experience card, and then I told me that I could not plug in a 4G phone to try the 4G network and asked me to go again another day. In the end, I went to the Zhongzheng West Store and the service staff said 5G card. 4G can also be used. I went to deal with the discount and cancellation of the free gift of the door number, and asked me to call the customer service as soon as I entered the store. I didn't want to help me deal with it. The service told me that I have to call customer service to know that they don't know it, and they are dumbfounded.

A pregnant woman service staff will defraud and have a bad attitude (Other service staff will also protect each other and agree with each other) Fraud part 1Q: Does the renewal door number necessarily need to be purchased or matched? Answer: Yes (After verification, there is no need to purchase or match the machine, you can have a single door number) 2Q: Is there no 4G but 5G renewal? Answer: Yes (After verification, 4G is still the mainstay, 1399 or more is 5G all you can eat) Attitude part There is a shopping cash of 3000 for the purchase of the machine. I know in advance that the shopping cash will need to buy more than the money to use, so I don’t want to use it, but this maternity service staff has always wanted to promote the wireless headset. I refused it twice because I couldn’t use the result. She was very impressed because she didn’t sell successfully and her attitude became obviously worse. As a 7-year-old customer of this special center, I originally trusted him, but I couldn’t help it. I signed all the letters. I suggest that if you want to renew your contract, don’t come to this store. It’s better not to go to a physical store. It’s better to use online renewal or customer service to renew your appointment.

Is the alcohol used for disinfection replaced with detergent? My hands are so stinky, I feel sick after smelling it, please change to alcohol!

I don't know what kind of arrogance the employees in this store are, and everyone seems to owe him money, men and women are the same, or is the education of employees just like this? I got an impatient answer about the matter, and the bill of payment was thrown on the table for me to use. If you are so unhappy, don’t do it. Only two of the ten employees have a good attitude, and the others are like eating shit. Like, the store is really quality bottom.