台灣之星 台中大慶(服務中心) - South District
4.4/5
★
基於 8 評論
台灣之星TSTAR - 4G穩·5G快,平價合理 對你最有利 - Tstartel.com
台灣之星提供廣穩快的4G及5G電信服務,超值資費、精選手機、預付卡、數位加值,皆可在線上完成。新申辦/續約/攜碼、單購商品、國際漫遊、生活優惠券等好康服務,一鍵輕鬆搞定。
Contact 台灣之星 台中大慶(服務中心)
地址 : | No. 319-21號, Section 1, Fuxing Rd, South District, Taichung City, Taiwan 402 |
電話 : | 📞 +8898 |
網站 : | https://www.tstartel.com/CWS/ |
分類: |
電信服務提供商
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城市 : | Taichung City |
門
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門神 on Google
★ ★ ★ ★ ★ 服務態度很好
Good service attitude
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w
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willder ch on Google
★ ★ ★ ★ ★ 服務好,只是最近訊號變差
The service is good, but the signal has deteriorated recently
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韋
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韋志鴻 on Google
★ ★ ★ ★ ★ 服務人員的態度親切,且能解決我的問題,服務非常優良!
The attitude of the service staff is kind and can solve my problems. The service is very good!
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s
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skr長腿小地精跟她的腿腔 on Google
★ ★ ★ ★ ★ 好爛的服務態度
只是單單一個費率轉換的問題給我弄那麼久 浪費時間!
我原本是簽了一個399的方案 已經合約滿了 想說要換最近的299 學生方案 然後店員跟我說那個是要新用戶或攜碼才有的優惠
然後我就想要重新辦一個新的號碼
店員居然跟我說因為他們系統會卡頓,說我原本那個號碼還要保留兩個月,繼續繳兩個用! 蛤!我的約已經滿了 為什麼還要保留,這不是違約才有的概念嗎?經過詢問一大輪才跟我說可以不用繼續繳399方案的錢!
然後再來第2個問題 ,跟我說因為一個台灣人只能擔保一個外國人辦方案,說我不能沿用原本的擔保人 整個超傻眼!沒有很懂你們公司的流程 不是原本取消的號碼就擔保人也取消了嗎?
後來也是弄了一大輪 總共花了兩個小時才處理完整個業務
建議店員對於服務條款那些熟悉一點,而且希望公司推出新方案的時候可以條款設得明確一點
Bad service attitude
It's just a question of rate conversion that has given me so long to waste time!
I originally signed a 399 plan, and the contract is full. I want to say that I want to change to the latest 299 student plan.
Then I want to get a new number
The clerk actually told me that because their system would freeze, they said that my original number would be kept for two months, and continue to pay for two! clam! My covenant is full. Why should I keep it? Isn't this a concept that is only in breach of contract? After a long round of inquiry, I told me that I can continue to pay the 399 plan!
Then come to the second question, tell me that because a Taiwanese can only guarantee a foreigner to run the plan, saying that I can not use the original guarantor The whole super dumbfounded! Did n’t you understand your company ’s process well? Did n’t the guarantor cancel the original cancelled number?
Later, it took a big round, it took a total of two hours to process the entire business
It is recommended that the store clerk should be familiar with the terms of service, and hope that the company can set the terms more clearly when launching the new plan.
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尣
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尣允儀 on Google
★ ★ ★ ★ ★ 因看網路的4G涵蓋率還不錯就辦了舊機換新機方案。想不到是災難的開始。晚上回家的上網永遠都是10m上下,跑去門市反應,門市的黃小姐說10m還是可以看youtube啊…ox。後來受不了去解約,服務人員制式化的服務解決不了我的問題。總之,申辦前請不要相信網路上的4g5g涵蓋率數據。
Seeing that the 4G coverage rate of the network is not bad, we have implemented the old machine replacement program. Unexpectedly, it was the beginning of disaster. When I go home at night, the Internet is always 10m up and down. I went to the store to respond. Ms. Huang from the store said that you can still watch YouTube at 10m...ox. Later, I couldn't bear to cancel the contract, and the standardized service of the service staff could not solve my problem. In short, please don't trust the 4g5g coverage data on the Internet before applying.
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陳
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陳宏哲 on Google
★ ★ ★ ★ ★ 服務親切,有耐心
Friendly service, patience
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黃
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黃思博 on Google
★ ★ ★ ★ ★ 台灣之星訊號爛到爆,我的位置是在樹義國小附近的5樓電梯公寓。訊號如下圖,4G無法用,被迫降到3G還是2顆星的慢慢轉,每個月花799元卻得到這樣的服務,被一堆人說我是傻瓜,唉.....到期真的會轉約了,不再考慮使用。
The Taiwan Star signal is so bad that my location is on the 5th floor elevator apartment near Shuyi Elementary School. The signal is as shown in the figure below. 4G is unavailable, and it is forced to drop to 3G or it is slowly transferred to 2 stars. I spend 799 yuan a month to get such service. I was called by a bunch of people that I was a fool, alas...expired. Really will transfer the contract, no longer consider using it.
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J
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J to the roc J to the roc on Google
★ ★ ★ ★ ★ 爛 老是收訊不好 不要笑死人了!
Rotten, always bad reception, don't laugh at people!
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