台灣之星 台南金華(服務中心)

4.4/5 基於 8 評論

Contact 台灣之星 台南金華(服務中心)

地址 :

No. 440號, Section 1, Jinhua Rd, South District, Tainan City, Taiwan 702

電話 : 📞 +8897898
網站 : https://www.tstartel.com/CWS/
Opening hours :
Wednesday 12–9PM
Thursday 12–9PM
Friday 12–9PM
Saturday 12–9PM
Sunday 12–8:30PM
Monday 12–9PM
Tuesday 12–9PM
分類:
城市 : Tainan City

No. 440號, Section 1, Jinhua Rd, South District, Tainan City, Taiwan 702
陳冠宇 on Google

來辦理免費上網一個月試用,服務人員提供一些建議,服務態度讓我覺得親切有禮,並且很專業。
I came to apply for a one-month trial of free Internet access. The service staff provided some suggestions. The service attitude made me feel kind, courteous and professional.
陳強 on Google

有夠糟的服務態度,晚上前去詢問5G 299方案一位女性服務人員完全在看自己的電腦螢幕對於詢問一副愛理不理的方案一位女性服務人員完全在看自己的電腦螢幕對於詢問一副愛理不理的樣子 看了實在令人生氣? 竟然說什麼299方案我不知道 我心想那你在哪一家電信公司上班啊 這個誇張了吧
Had a bad service attitude, I went to ask about the 5G 299 plan at night. A female service staff was completely looking at her computer screen. A female service staff was completely looking at her computer screen. It's really irritating to look at the deputy ignoring it ? I don’t know what the 299 plan is. I thought to myself which telecommunications company do you work for? This is an exaggeration.
香茅魚 on Google

人員服務親切但專業度待加強
Friendly staff but professionalism needs to be strengthened
涂小黑 on Google

某女店員的服務態度很差!剛進去態度都很好,一說到要解約態度整個大反差,一直跟我哭夭說解約會扣到他的獎金,還說我怎麼不去別間台灣之星解約?️整個解約過程一直被她洗臉碎碎念。先搞好自己的服務品質再來留客人好嗎。
The service attitude of a female clerk is very poor! When I first entered, the attitude was very good. When it came to the termination of the contract, the whole attitude was very different. I kept crying to explain that the date was deducted from his bonus, and also said why I didn’t go to another Taiwan Star to terminate the contract ?️ Wash your face and think about it. Please improve your service quality first, and then come to retain guests.
j
ju hu (調味料) on Google

看了近期的評論真的人員需要再教育,2年前因為訊號問題至門市半價解約,某服務人員態度不是很好,中年婦人,結果前陣子客服致電有優惠方案才知道原來當時已經被設定系統黑名單,如要申辦要付萬元預繳金…….
After reading the recent comments, I really need to re-educate the staff. Two years ago, I went to the store to cancel the contract at half price due to a signal problem. The system is blacklisted, if you want to apply for the application, you need to pay 10,000 yuan in advance....
帥哥陳 on Google

門號用了幾十年,門市人員想要業績,也讓妳辦續約,5G基地台普及率少不想升級,妳們要業績也讓妳們升級,續約給的新手機是塑膠膜,只不過要請妳們貼個玻璃保護貼還問說是哪裡買的還要收手續費,這種賺到業績就打死不相往來的售後服務,合約到期要換別家電信。
The door number has been used for decades. The store staff want performance, and they ask you to renew the contract. The penetration rate of 5G base stations is low and do not want to upgrade. If you want performance, let you upgrade. The new mobile phone for the renewal is a plastic film. I just want to ask you to put a glass protection sticker and ask where you bought it and charge a handling fee. This kind of after-sales service will kill you if you earn performance. When the contract expires, you need to change to another telecom.
楊S on Google

327男店員 要解約一直被拒絕 說快到期了 解約沒意義 看了其他評論才知道原來是會扣自己的獎金!難怪一直不肯解約 說什麼這個門號已經沒有其他約的限制了 叫我直接去別間電信業者申辦就好 結果辦完 晚上收到簡訊說辦不過 隔天中午打客服問完原因才知道 這門號還有什麼5G體驗沒取消 到底是在??耍人嗎?
327 Male clerk I have been refused to cancel the contract, saying that it is about to expire. It is meaningless to cancel the contract. After reading other comments, I realized that my bonus will be deducted! No wonder he never quit What do you say this door number has no other covenant restrictions? Just ask me to go directly to another telecom operator to apply As a result, I received a text message at night saying that I could not do it. After calling customer service at noon the next day to ask the reason, I found out what 5G experience has not been canceled at this door number. What is it? ? Are you kidding?
阿祥 on Google

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