遠傳台北內湖成功直營門市
3.8/5
★
基於 8 評論
Contact 遠傳台北內湖成功直營門市
地址 : | No. 52號, Section 4, Chenggong Rd, Neihu District, Taipei City, Taiwan 114 |
電話 : | 📞 +887999 |
網站 : | http://www.fetnet.net/ |
分類: |
電信服務提供商
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城市 : | Taipei City |
蘇
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蘇俊民 on Google
★ ★ ★ ★ ★ 遠傳內湖成功店,座落台北市內湖區成功路4段,路邊1樓店面,店面約10餘坪,服務人員親切,講解問題有耐性,服務品質優良,價錢公道,店裡擺設手機品種多及附件供選購喔!
Yuan Chuan Neihu Chenggong Store is located in Section 4, Chenggong Road, Neihu District, Taipei City. The store is on the first floor of the road. The store is about 10 square meters. The service staff are kind and patient in explaining problems. The service quality is excellent and the price is reasonable. The store is equipped with mobile phones. There are many varieties and accessories for purchase!
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蕭
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蕭主聆 on Google
★ ★ ★ ★ ★ 今天因緣際會來了湖光市場附近拍證件照,身上沒有帶任何的行動充,我緊張的尋找附近有沒有電信行,剛好離最近的是這家遠傳電信,我不好意思走進去問 「方便可以幫我充手機嗎?我的手機要沒電了」店員二話不說 很熱情的說 「當然沒問題」我真的很感謝這家店員們 熱情的服務態度
Today, Fate came to Huguang Market to take a photo of my ID. I didn’t bring any mobile chargers. I was nervously looking for a telecom company nearby. It happened to be the nearest telecom company. I was embarrassed to walk in and ask "Convenience." Can you charge my mobile phone? My mobile phone is running out of power." The clerk said enthusiastically, "Of course it’s okay." I really appreciate the staff’s warm service attitude.
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吉
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吉柔嘉 Rosa on Google
★ ★ ★ ★ ★ 很不愉快的經驗,門市業務不理會客戶需求,只在乎推薦自己想推的方案。
說出配合國家政策等冠冕堂皇的話,堅持客戶吃到飽只能使用5G方案,並試圖說服客戶高額月租費也不貴…(就想問業務先生你知道自己在說什麼嗎?)
後來我無意辦理續約,業務也是一臉”沒差你去找別人也一樣”的態度。
重點來了,後來去了另一間直營門市,一說要續約,業務馬上問我要4G還是5G方案,也很耐心幫我辦理合適的費率。
一樣都是遠傳直營門市,為什麼服務的方案就不同? 明明可以讓客戶不用東奔西跑,卻為了業績造成消費者困擾,真的不可取,希望你們可以改進。
Very unpleasant experience. The store business ignores customer needs and only cares about recommending the solutions they want to promote.
Speaking of high-sounding words such as cooperating with national policies, insisting that customers can only use 5G solutions when they have enough food, and trying to convince customers that the high monthly rent is not expensive... (Just want to ask Mr. Business, do you know what you are talking about?)
Later, I had no intention of renewing the contract, and the business had an attitude of "it’s the same for you to find someone else."
The point came. Later, I went to another directly-operated store. As soon as I said I would renew the contract, the business immediately asked me whether I would like a 4G or 5G plan, and I was patient to help me with the appropriate rate.
The same stores are directly operated by Yuan Chuan. Why are the service plans different? Obviously you can make customers do not have to run around, but it is really undesirable to cause consumer trouble for performance. I hope you can improve.
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Claire Lin on Google
★ ★ ★ ★ ★ 店內明亮乾淨,但服務非常一般般的直營門市
The store is bright and clean, but the service is very general
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L
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Lynn Lee on Google
★ ★ ★ ★ ★ 奉勸大家如果門市人員說要送你東西 警覺性提高一點 不然吃虧的是自己了:)
I advise everyone that if the store staff says they want to give you something, be more alert, otherwise you will be the one who suffers :)
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張
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張喵媽 on Google
★ ★ ★ ★ ★ 服務人員有些很親切細心,有些較普通馬虎,問的問題不是每件事都很熟有的事還不知道,讓人感覺不是很好,因為沒得到解決方式有些不知怎麼辦?
Some of the service staff are very kind and attentive, some are more common and sloppy, and the questions asked are not familiar to everyone, and they don't know anything, which makes people feel not very good, because they don't know what to do because they haven't found a solution.
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Tommy Lee on Google
★ ★ ★ ★ ★ very very good services!
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Chang Morris on Google
★ ★ ★ ★ ★ Poor service and unprofessional attitude!
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