中華電信 台東新生特約服務中心

Service is kind and patient

International roaming was just trying to lift restrictions The clerk requested by phone about her operation I did not go through I do not agree with the installation of Senao app I do not know there is no other moving hands and feet ... feel a bit dishonest

Shops that do n’t want to sell their products to customers

21M all you can eat in Taitung City, the indoor internet speed is very slow, and there is no 4G signal (only available near the balcony)

Service staff must strengthen education and training One question and three wonder Was on Xinsheng Road Impressive After moving to Zhonghua Road I feel the service has deteriorated Will not visit this shop again

1. The first staff member asks three questions Handling the business, he didn’t even explain to me the tariff 2. Although the second staff member is familiar with the business But use your nose to deal with people I want to ask about the tariff and don't let me finish my sentence Keep saying [Today this is to renew the contract and buy a mobile phone] 3. Always promote other additional purchases 4. Two stars are for other staff on site No wonder some people get one star It's really not like the service that franchise stores should have

Last year, there was a trip in Taitung City alone waiting for friends, My friend hasn't arrived in Taitung yet, but my phone is about to run out of battery, Because the nearby coffee shop prohibits indoor use, I can't find the indoor socket. 7-11 also does not have the service of renting the power bank, So I entered this Shennao special service center and asked if there was a service for renting a power bank. They kindly said that they did not have this service. When I was disappointed and thanked and was about to leave to inquire about the next house, They said they could assist me with charging if needed, After the staff enthusiastically asked my mobile phone model, Lend me the appropriate charging cable right away, At the moment, I really feel very warm, and the society is very warm, They also suggested that I go to Tiehua Village, a nearby scenic spot, You can wait and come back to get the phone, I shook my head to say it's okay, I would like to wait on the spot, So I walked around and looked at the mobile phone displayed in the store. They saw me standing and waited and asked me to sit down, but I was worried that it would affect the convenience of other customers, so I politely said no. While I was waiting for 20% of the mobile phone to arrive, many groups of customers came and went in the store, from asking general questions, mobile phone contract issues to customers who owed two phone bills and were only willing to pay the first installment. The staff responded very kindly from beginning to end. I didn’t lose patience because of the customers’ quarreling. Although I didn’t have any other consumption experience in this store, and it’s been about half a year now, but when I think about it now, I still feel that it really made me feel that the society is still very good. Love, thank you for your kind and warm help, and wish you a prosperous business!