日立家電技術中心

Send the vacuum cleaner for repair. Master’s repair skills are very good. He was patient to answer questions and repair 2 times.

The internal parts of the vacuum cleaner at home are missing, Call Hitachi Home Appliance Technology Center Ask about purchases, The whole process of experience is very good Thank you friends from Hitachi Home Appliance Technology Center

The service receptionist is very kind, the maintenance engineer is also fast, and a good service experience!!

Hitachi’s service was terrible. The first time I applied for repairs to the washing machine online, after the customer service called back, I kept ditching, saying that it was still available, but if I wanted to repair it, I could not ask Master to see it. The second time I contacted the customer service directly and mentioned the last time the customer service said The ridiculous content of this time, the customer service said that he would ask Master to contact him, but after waiting for several weeks, there is no news? ! Today is the third time. I call the Home Appliance Technology Center at 9:00. Is it possible that the line will be busy early in the morning? After waiting two or three times, I couldn't pick it up. It's really an exaggeration! Had it not been for Hitachi's quality and logistics maintenance, I would not have chosen their products at the beginning. In the future, when people say they want to buy Hitachi appliances, I will ask them to think twice. The drum washing machine will be broken, uncomfortable, and the logistics will not be available!

good service, Repairs are fast.

In conscience, looking directly here, I think it is better than the online repair service of the head office. I've been looking for them since I did n’t have a Google review (I did n’t keep buying Hitachi appliances on purpose, huh, huh), and it feels even more so today ... A line fell from the top of the refrigerator ice box. After I called for repairs, I was still worried that the refrigerator would malfunction or fail to run. After asking about the business hours, I went directly to the repair center for consultation. The service staff took a photo of my mobile phone, and I said to immediately transfer it to Master, and asked me to go home and wait for the phone call. It did n’t take long. There was a missed call. After a while, the same number was called again. After I got it, I was the master. Step by step, let me finish repairing the refrigerator that almost malfunctioned. Not only long knowledge but also save money, the best thing is that the problem is solved in less than an hour! Call a repair center like this to make them hard ^^

I bought a 5-month-old washing machine and reported it for water leakage. The maintenance staff said that the outer drum touched a coin, and it was the coin that broke the washing drum. It was a human error and I had to replace the parts at 2900 at my own expense. When I asked the outside store, they said that Hitachi home appliance parts are not available for takeaway, but only the original factory. Xiu, I have been taught~~ I didn't see the coin, but I saw it without after-sales service