全家便利商店-楊梅瑞梅店

During the day, there is a woman who has a very poor service attitude. How can the whole family join this kind of staff? It is really bad and I have reacted to the customer service. There has been no improvement at all, so I can quickly close it and change it to another family.

Every time I come here to pay, pick up, and buy things, there are a lot of people, and there are many cars. The cars are not easy to park, and the door is full of parcels. ??It’s really not easy to get a car here~??

The clerk service is super poor! Go to pick up and see that his goods are heavily dropped on the counter, just remind the clerk that it is glass~ Next to the shopkeeper's station, he said directly, "Don't you know that you can't send glass items?" It's really bad ?

The attitude of the clerk is not good, please do well in staff training... Hope to improve

Thanks to the female clerk on the day shift of FamilyMart’s Ruimei Store~ Very professional, responsive to others + alert + patience + kind service, it's nice to have you!!

I received the package this morning. When the line was my turn, the female clerk actually said that it was slow to pick up the package. She directly helped the people behind to check out... I was also waiting in line for my turn. "Jump in line", the store manager, is this how you educate the store staff?

10/23 I went to send things at 23:26 in the evening. After the clerk asked about the membership number, he didn't ask the customer for the number. After I left, I walked directly to his friends! So convenience stores can gather and chat with friends regardless of customers! The clerk is tall and thin, very young! The hair is still high! Very rude...The staff of this family night shift is really problematic! So the store manager didn't care about it?

I bought something in the store in the morning, and I used electronic payment at checkout. Because there was a problem with the machine, I couldn’t scan it, so the store staff Zhuo Minyi asked if it was okay to pay by cash. I also asked now if it will not be deducted repeatedly. The clerk replied I didn't pay cash directly because there was a problem with the machine, but as soon as I walked out of the door, the mobile phone notified the electronic deduction, and I went directly back to the store to inform the store staff that the payment was repeated here. It doesn't matter if you just overpaid. , the reply I got was no because it couldn't be displayed on the machine, but I also explained that I had received the deduction notice and asked him to handle it. The clerk Zhuo Minyi contacted the store manager, and the reply from the store manager Wu was that only Should I wait for a refund once I have encountered such a situation? ? Excuse me, you have not notified the problem of the reporting machine, have not left the contact information of the wrongly deducted payment, and have no information about my deduction. How can the bank refund it? I ran back to deal with it, and the store manager Wu replied that he was right? ? ? At the moment, please come up with a solution, and ask if someone will solve this problem. What I get is irresponsible, and I ask consumers to find a solution. Immediately after I leave the store, I immediately ask other shop assistants and friends who have worked in the whole family. After knowing that the handling method was not like this at all, it was just the statement that the store owner had casually brought it. I went back again and asked for the contact information and left my contact information to ask Store Manager Wu to follow up with notification of handling. The overall feeling is very, very bad. When encountering a problem, you should find a solution instead of telling the consumer that it is not your problem and the bank. In the end, the consumer should confirm the contact and find a solution. Wait. I knew a day ago that the bank waited for the refund, but I didn’t refund it at all, and I didn’t receive any calls from the store asking about the refund status. There is no basic ability to solve problems, let alone attitude, very bad, bad and irresponsible store clerk and witch store manager.