中華電信 文賢服務中心
3.7/5
★
基於 8 評論
Contact 中華電信 文賢服務中心
| 地址 ： | No. 815號, Wenxian Rd, North District, Tainan City, Taiwan 70459 |
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| 電話 ： | 📞 +8888 | ||||||||||||||
| 網站 ： | https://www.cht.com.tw/ | ||||||||||||||
| Opening hours : |
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| 分類： |
電信服務提供商
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| 城市 ： | Tainan City |
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陳
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陳小芳 on Google
★ ★ ★ ★ ★ 服務人員態度真好！細心介紹，主要是有耐心。
 The attitude of the staff is really good! Careful introduction, mainly patience.
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Min Hsi Tsai on Google
★ ★ ★ ★ ★ 整間門市就一個人會做事
其他都不知道在幹嘛
等的人一堆，裡面五個只有一個人有在叫號
One person in the whole store can do things
The others don't know what they're doing
There are a bunch of people waiting, and only one of the five is calling.
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林
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林旻 on Google
★ ★ ★ ★ ★ 建議找長髮的店員，有一位態度不敢恭維，專業度也不佳
It is recommended to look for a clerk with long hair. One of them has an unflattering attitude and is not very professional.
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I
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Iok-tek Te on Google
★ ★ ★ ★ ★ 店員服務很好，講解說明清晰，且能針對顧客需求仔細分析，為我們推薦最合適的商品。
The clerk's service is very good, the explanations are clear, and they can carefully analyze the needs of customers and recommend the most suitable products for us.
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蔡
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蔡萬金 on Google
★ ★ ★ ★ ★ 其實多數人都會遇上同樣的情況，不是一問三不知，就是動作慢（排隊人潮），櫃檯至少要保持2個窗口，一個是一定要繳費，另一個是續約或買手機，二款是不同的作業，繳費步驟較簡單，繳費優先解決排除，而辦理門號業務需要長時間，繳費窗口無事就可以支援，再來就是一問三不知，老實說櫃檯小姐幾乎都是手機憨兒，比起一般人更不了解手機功能，所以櫃檯小姐只會對基本說明，上網查一下了解到的比他們還要多。
In fact, most people will encounter the same situation, either one asks three questions, or the action is slow (crowded in line), the counter must maintain at least two windows, one must be paid, the other is to renew the contract or buy a mobile phone, the two are different The work, the payment steps are relatively simple, the payment is the priority to solve the exclusion, and it takes a long time to process the door number business, and the payment window can support it if there is nothing to do. Then there is one question and three questions. To be honest, the counter ladies are almost all mobile phones, compared to ordinary people. I don't even know the functions of mobile phones, so the lady at the counter can only explain the basics, and I can find out more than them when I check on the Internet.
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楊
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楊宜學 on Google
★ ★ ★ ★ ★ 繳費櫃檯繳完費用要處理其他問題還要再起身到別的櫃檯去處理，這樣的設計對顧客真麻煩，就不能像總處那樣單一窗口嗎？而且櫃檯小姐根本沒辦法解決我的提問，標準回答就是打客服。
After paying the fee at the payment counter, you have to deal with other problems and then get up and go to another counter to deal with it. This kind of design is really troublesome for customers. Can’t it be a single window like the main office? And the lady at the counter couldn't solve my question at all, the standard answer is to call customer service.
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stan Wu on Google
★ ★ ★ ★ ★ 店內一位短髮女生服務人員，態度十分不好，499合約到期想續約，說沒有599方案直接叫我辦699，專業度十分不足，詢問網速多少，說自己下載回家測，那去門市的意義在哪，後面才說499是降速吃到飽只有21m，問使用度上方便嗎，說無法保證，最後也沒讓我繳費就讓我離開了，實在是太誇張了。
A short-haired female service staff in the store had a very bad attitude. The 499 contract expired and wanted to renew it. She said that there was no 599 plan and directly called me to do 699. The professionalism was very lacking. What is the significance of going to the store? Later, it was said that the 499 was only 21m when the speed was reduced. I asked if it was convenient to use. They said that there was no guarantee. In the end, I left without asking me to pay.
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Jeff Lin on Google
★ ★ ★ ★ ★ Might wait a bit longer than usual due to small lack of expertise, but their service is still pretty good.
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