花旗銀行 文心分行 - Beitun District

There is only one person at the entire counter. Account opening and account processing are the service counters. I call the service counter alone. No one is in front of the counter and no one wants to call the number. One counter handles general services, and one clerk slides his mobile phone in front. Once in hundreds of years, Citi really was a waste of time. When I walked to the Fubon counter next door, there were at least 3 people dealing with it. The service was excellent! It's really too much

The barcode of the ATM card lost. I came here on Tuesday to apply for a new one. When it was my turn to do it, it was almost half an hour and the card issuer was broken. Tell me that it might not be available until tomorrow. I said that I would call me the same day to explain I can come and get it at any time. I didn’t call it the next day. I just went over on Wednesday and told me that I just wanted to call me to come.... It turned out that I had to do it again on the spot. Then I did it for 15 minutes. Tell me that the upstairs will be faster and the downstairs will be more busy. Go up to the second floor and ask us to wait. After 15 minutes, I told me that the downstairs is free now and I need to go down to the first floor to do it. Go down to the first floor. It took 15 minutes to do it and finally it was done. It took three days to apply for a new ATM card. It is really incredible in the banking industry that pays attention to speed and efficiency. Is it possible to simply post a notice at the door saying that only 3 million yuan is accepted The depositor account opening and service are ready. You can go to another bank to avoid wasting each other's precious time

One number waited a long time, and the service was not very good. Slow efficiency, unprofessional and unfamiliar with procedures, it is strongly recommended to go to other branches

The hospitality is not friendly, the space is narrow, the staff is domineering and arrogant, and even the on-site customer service is not friendly enough...

The credit card business is like a debt collection agency Said I was at work and kept calling I wanted to do it, but it was used by you to be disgusted. Can the phone keep ringing like this?

I came to the bank to find someone to handle the matter, but when I arrived, I was asked to call customer service? Hello? People who knew that the bank wasn't helpful would not come waste time

Fraudulent syndicate-level banks can change customer details without the customer's consent and without prior notice. What are the rights to open an account with this bank? What personal data privacy rights?

Bad service A few years ago, I made an appointment online because of different ID cards for foreign students. I failed to make an appointment. I called five times in the past. No one listened. I called you, but you answer the phone?