全家便利商店-永和永福店
2.6/5
★
基於 8 評論
Contact 全家便利商店-永和永福店
地址 : | No. 93號, Section 1, Yonghe Rd, Yonghe District, New Taipei City, Taiwan 234 |
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電話 : | 📞 +889 | ||||||||||||||
網站 : | https://www.family.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
便利店
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城市 : | New Taipei City |
B
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BIBI on Google
★ ★ ★ ★ ★ 店員人非常好!服務非常親切周到!
The clerk is very nice! The service is very cordial and attentive!
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梁
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梁德倫 on Google
★ ★ ★ ★ ★ 現在的店員都撲克臉,好幾年前的店員比較活潑
Now the clerk is poker face, the clerk several years ago was more lively
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n
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name name on Google
★ ★ ★ ★ ★ [聊天就是你家]
店員一直在跟朋友聊天
最近推出的方案, 還在解釋需求, 店員自己就先按結帳, 一邊按一邊聊天
絲毫不管客人正在說明的部分
然後解釋後後店員馬上說剛剛應該先說
但是妳一直聊一直聊有在聽我說嗎
聊的那麼爽, 真的有在想上班嗎?
如果扣錯了我知道妳有沒有多扣一次嗎?
全家的教育訓練方式, 是覺得反正我是打工的, 別人的錢不是錢嗎?
還在聊一直聊, 大家都上過班
聊個天也沒什麼,
但是客人還在面前就繼續聊
這樣的服務品質
大概是全家營業額起飛了
店員屁股就翹起來, 店長就不教育訓練了吧!
這不是服務態度的問題
是工作態度的問題
真的覺得態度很差,
一邊聊天, 一邊甩鍋給客人
憑什麼, 店長店太多了嗎?
營業額太好了嗎?
一直聊天一直聊天
店員一直聊天
原來看了一下評論
聊天問題不是第一次了
不意外難怪連3顆星都沒有
原來這就是全家便利商店對會員客人的態度嗎? 相信不是吧...遇過其他店, 很多很好的店員, 這明顯不是店員有問題就是店長沒在訓練吧??? 有人在乎嗎, 都2.9星了
可能是三角窗特別好賺就你愛來不來反正我要聊天啦, 對吧?
[Chat is your home]
The clerk has been chatting with friends
The recently launched program is still explaining the needs, the clerk himself first presses the checkout, and presses while chatting
I don’t care what the guest is explaining
After the explanation, the clerk immediately said that he should have said first
But you keep chatting, are you listening to me?
The chat is so good, do you really want to go to work?
If you make a wrong deduction, do you know if you deduct one more time?
The whole family’s education and training method is that I’m part-time workers anyway, isn’t other people’s money?
Still talking and talking, everyone has worked
It's okay to talk for a long time,
But the guest is still in front of him
Such service quality
Probably the family's turnover has taken off
The clerk’s buttocks will be up, and the manager will stop educating and training!
This is not a question of service attitude
It’s a matter of work attitude
I really feel that the attitude is very poor,
While chatting, while shaking the pot to the guests
Why, are there too many stores?
Is the turnover too good?
Keep chatting keep chatting
The clerk keeps chatting
Originally read the comments
This is not the first time the chat problem
No wonder it doesn’t even have 3 stars
So this is the attitude of FamilyMart to member customers? Believe it is not...I have encountered other stores, many good staff, this is obviously either the staff has a problem or the manager is not training, right? ? ? Does anyone care, both are 2.9 stars
It may be that the triangular window is very profitable, but if you love it or not, I want to chat anyway, right?
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奇
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奇寶 on Google
★ ★ ★ ★ ★ 這間店員真的是欠訓練
不是聽到店員跟客人吵架 就是把客人當隱形
詢問口氣也很差
附近全家很多間 真的不用來這間受氣???
This clerk is really under-trained
Either I heard the clerk arguing with the customer, or treated the customer as invisible
The questioning tone is also very bad
There are many rooms in the family nearby, so I really don’t use this room to get angry ???
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廖
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廖安安 on Google
★ ★ ★ ★ ★ 這間店的店員也太爛了吧,操作雲端列印,FamiPort輸入完代碼,沒有列印出東西,印出收據,店員愛理不理的回說,要請我們先開機台,全家列印要先叫店員開機台你不知道嗎?鬼才知道,列印步驟也沒寫,我在那邊操作半天也沒來關心,詢問又要這種態度回,不想做就不要做,不然就對客人和善一點,便利商店都不便利了…
The clerk in this store is too bad. They operate cloud printing. After FamiPort enters the code, nothing is printed. The receipt is printed. Don't you know how to call the clerk to turn on the counter? The ghost knows, the printing steps have not been written, I have been operating there for a long time and I have not cared, and I have to answer with this attitude, if you don't want to do it, don't do it, otherwise you will be kind to the customers, and the convenience store will be inconvenient...
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J
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Josephine Huang on Google
★ ★ ★ ★ ★ 店員態度很差
不知道在跩哪點的
店你自己開的是不是?
想給一顆的
多一顆只是因為有冰淇淋機而已
店員跩哪點
The clerk has a bad attitude
I don't know where
Did you run the shop yourself?
want to give one
One more is just because there is an ice cream maker
Where is the clerk
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陳
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陳JING Rung on Google
★ ★ ★ ★ ★ 有個女店員兩杯飲料做很慢,我才買一隻冰棒等著結帳等很久,冰都要融了!
感覺教育訓練不足。
There was a female clerk who made two drinks very slowly, I just bought a popsicle and waited for a long time to check out, the ice was about to melt!
A feeling of inadequate education and training.
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S
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Sophia Huang on Google
★ ★ ★ ★ ★ 這家店的女店員帶著口罩都可以感受到臉上的不悅,女店員陳秀娟不僅對顧客態度差,連廠商拜訪都擺臭臉,難道廠商就不是全家的會員,全家的客人嗎,果然全家都在後面追統一,店員的服務態度永遠趕不上統一超商
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