中華電信 屏東陸興特約服務中心

The senior staff have good skills and good service, but the drawers are noisy

The webmaster has a strong ability to use a mobile phone and can solve all problems, and he is very good at taking care of his body and taking regular breaks. This is what should be done, because the mobile phone program (App) upgrade is too fast and the entire system is upgraded at one time, not only young people will scold, but also The elderly are even more troublesome, because now smartphones have become a necessity in life, and I hope they can be upgraded separately. If there are problems, I hope they can be solved online. Don’t always go to the store to ask the waiters for advice, which can reduce their workload. Do you think that’s right?

The service attitude is very poor!!!!! The speech is also super unqualified, I am not incapable of understanding the hard work of the waiter, but there is no need to be angry for no reason!!! If you are in a bad mood or in a bad state, don't force yourself to go to work~ Director At least I also care about the condition of my employees!!!! How the service quality is so poor that it compares with other stores, let alone other telecommunications...

It is true that the leader has a lot of capital, and the service attitude when providing the plan is so different from that of Taiwan Star. Forget it, it won’t fail anyway.

If there are not enough people, please hire employees. Many people line up to wait for you to pay the phone bill.

Mr. Zhang Ensheng at the counter had a poor service attitude. He said he wanted to quarrel with the guests while staring at the guests. He hid in the backstage and pulled off his mask to continue staring at the guests. Isn't he going to want to hit the guests? This is the standard that the service industry should have? Don't be ashamed if you have no education and professionalism The old people bought a new mobile phone from your side for only a month, but they have to ask for repairs. They are impatient to do or not, and choke the guests to quarrel, don’t they? ? Should the store be closed and not open? If you have such a bad attitude and no enthusiasm for service, don't come out to do service business with others Miss Wu, the store manager, has no guests sitting next to her and uses the computer to watch the show? Nor will it assist in handling disputes between employees and customers? Be the shop manager or vase shop manager on the first day? Do you have to wait until the guest complains to follow up with the official accents over there? Should the head office deal with such stores and employees?