O'MUSES高雄瑞豐旗艦店

This is the second time I went to Zuoying Xinguang to buy back Omuse's dresses, because I bought two short Chinese style dresses for the first time... I want to buy a long dress this time. The lady was very patient and gave me a try-on. She liked the purple and chose the gradient purple dress! Thank you for your help, and I will return to the store next time to pick the host service!

The store layout is very comfortable, and the store lady is very careful to help me match the dress accessories, without feeling impatient. Nowadays, the service industry is not easy to do. Many people have the mentality of spending money as an uncle. Thank you for your service, for your hard work! ?

I wanted to come in and leave a comment to encourage the staff to be patient, but I accidentally saw the following false rumor that hurt the store. I have been a regular customer for many years. Are the comments starting with R being unfair to the service staff? I also went to the store that day. Did I see that the old couple waited for their daughter to come to the scene to help out their opinions, and only let the service staff serve for so long in the store? I took the clothes to the store to help me iron them, and left first, and then returned to the store after I finished visiting the dome. The old couple was still in the store, and asked the clerk if they had to buy a lot of them when they met a great hospitality, and stayed there for so long. I really feel sorry for the clerk, and no amount of effort is enough to deal with such a customer’s mouth

On the evening of 10/1, I took my mother to pick out the dresses. Although the clerk had a good service attitude and was patient to try on dresses, he lied unscrupulously in order to make money. Change the style, please call me tomorrow afternoon. Xiaohua also said that she will be here tomorrow. Even before the store closed that day, I called to ask if there were any other styles I saw on the Internet. Xiaohua said yes, and I said I would ask my mother to check it again tomorrow. As a result, my mother took my dad the next day. The clerk who had served Xiaohua was not there, and other clerks also lied, saying they went out to buy things and so on, and then came back. At first, my parents thought when they saw the clerk busy greeting the customers at hand. Wait for Xiaohua to come back. Although other clerk also helped with service later, but until my parents and two elderly people left from two to five o'clock, clerk A claimed that Xiaohua who went out hasn't returned yet! It's really bad! This is what makes people angry and dishonest! Would you be better than your heart? Even if the person is not on vacation, other clerk can talk about it, wouldn’t it be enough to change other clerk’s service? Is it necessary to toss two elderly people who are going to be 70 years old to wait? ! You said that you can change the money, It's not that there is no consumption! It's not about returning the goods! I really think it's too much! Do not have to be so dishonest in business! Downstairs netizen Estrella, you don’t know what the facts are, don’t know the beginning or the end, please don’t talk nonsense, Do you know that Xiaohua, the clerk, apologized to me today? Those who are sensible will know who is right and who is wrong. (Why would I meet with the store today? This is another story. It’s better to change the dress by 10/16, and will take the initiative to inform the pick-up. Today 10/17, my mother took the initiative to call the store, and the store said it hasn’t Okay, after another 5 minutes, you can go get it. You think, because of the last incident, how did the adults feel about it? They would think that this store’s business talk is not honest, so I want to say that the last incident I haven’t reacted yet. I’m doing this now. It’s necessary to report it to the store. Please don’t be like this. I’m more sad than angry, Miss E, do you understand?) The fact is that the clerk A told my parents that Xiaohua was at work, she just went out to do errands, and would come back later. My mother looked at their busy customers and waited for them to finish before serving them. In the middle, I also confirmed with clerk A when Xiaohua will be back. My parents did wait from two o'clock to almost four o'clock. At about 4:30, my sister rushed to the scene to help see them, and they didn't leave until five o'clock. (We all have line and dialogue records) And the clerk Xiaohua who was claimed to be out did not show up from 2 to 5, which is two different things. I am also a regular customer, please don't confuse it! Express this to the store’s reaction, I want the store to know that it is really wrong for them to handle things this way, and I hope they can improve. We all agree that the clerk's service attitude is good and patient, and the products are good. The original intention of the message is not to belittle the store, but just to convey that the store can deal with this situation better, instead of choosing to deceive. At that time, it was also a fact that Xiaohua served well. We also said that it was not a nonsense. Could the netizen Miss E and the shop assistants compare their hearts? On the 10/1 checkout day, Xiaohua kept saying that she will be here tomorrow. You can come to her or call her. I also asked my mother to go back and think about it. Don’t worry, I will take my dad to see it in person on 10/2 tomorrow. As a result, Xiaohua is not on vacation at all. what! I don't understand what is there to hide? Another clerk, A, doesn't need to deceive the old man that Xiaohua is at work, but people are out shopping. (Will the boss care about employees' absenteeism when they buy things for so long?) The old man was really stupid to say that Xiaohua, the clerk, might be back later. Wait for her to come back first. Old people seldom go out shopping, they don't know how to find the trust of yesterday's service, they are really waiting for Xiaohua. Later, I asked my sister to help my mother look at the styles, which is another matter. I just want to express that clerk A is not honest with Xiaohua, and honestly tells Xiaohua that Xiaohua is on vacation, and I change the service of other clerk. Wouldn't it be solved? The clerk also said that they would pay attention next time and would not talk nonsense again. Miss E, you are an outsider, can you not help out? In other words, your parents are treated like this, Will you feel good? If you don't know the truth, right and wrong! I will post directly on Facebook and reveal the news to the world!

I have to say that the clerk Xiaohua Xiao should really be very patient to help customers, but a certain A clerk really impressed me. Is it because you are not checking out so you can have this attitude? .. I'd rather pretend to be busy if the customer has a problem and want to ask for help in dressing and fitting instead of support (there was only a group of customers in the shop) that day to pick up the paid and modified clothes. How many times does a piece of clothing need to be ironed? Later, I still came to help but the unwilling clothes didn’t help to get dressed and did half of the work. I kindly reminded me to pretend to be busy next to me. I know you are all working hard, but there is only one set. In the case of guests, manpower should be sufficient, but how busy should they be? The sincere service attitude makes me feel uncomfortable... But I have to say that Xiaohua and Xiao are really patient, and I am very grateful to them.

The store staff is very patient to help customers try them on, and the engagement clothes they are looking for are in stock in ready-made sizes~ I am so moved☺️

If you have shopped but never bought it, the clerk will not put a lot of pressure on people, so I should go shopping again next time!