安成紙器-總公司.無對外開放(現場購買請洽板橋門市-紙感Or台北門市)

Service has deteriorated recently 3 working days beyond the expected delivery date, I have not received any contact at all. When I took the initiative to contact them, the reply I got is as follows - Due to the shortage of raw materials for cartons in Taiwan, it is still impossible to obtain raw materials to complete the production of cartons - And they completely misunderstood the point. They said [the inability to obtain the raw materials this time is actually affected by the epidemic, resulting in the global unavailability of carton raw materials. Conditions beyond our control] I can understand there, there is no way. However, the point is "you did not actively contact." If I don’t contact you today, at least 3 weeks after placing the order (including the New Year holiday), will you place my order and keep my money without reason? I was really taken aback by your irresponsibility 【February 17, 2021 Postscript】 They haven’t refunded, they didn’t reply emails, and they didn’t answer the phone. I am considering going to the police. Please pay attention [February 17, 2021 15:45 postscript] Receive a refund, just report it for fairness.

The first time I consumed it, I thought it was necessary to give a one-star feedback. I thought that a simple and concise attitude would be the advantage of a customized product. As a result, I was completely ignorant of the goods on the day of delivery, and I couldn’t use it directly for the entire batch. Give it to the recycling mother-in-law and find another factory to make it. Money is not the focus, it is a clear reminder of consumers to think twice. [Update] The delivery, payment method, and the goods delivered are all the mode and quality approved by your company, so that's it. Attitude and arrogance are also quite compatible with your company’s finished products in the judgment. I don’t want your company to make any changes after this transaction, nor do you need your company to return money or correct the goods; your company’s reply Your attitude is the main reason why you are so popular that you don’t want to waste any time communicating. Your company’s failure to receive any response does not mean that your company is doing everything right. The formal transaction is like a dream, and I sincerely do not need your company's follow-up, please raise your hands high. When the transaction is over, both silver and goods will be delivered. One star is my evaluation of your company’s transaction. The purpose of the evaluation is to put forward the buyer’s unilateral opinion on the transaction and provide other consumers with reference. If it is unacceptable, please experience the feeling that I have paid the full amount and silently accepted your company's finished product and cannot use it.

I ordered the cartons online because of the epidemic, but due to the abnormal delay of your mail receiving for three days, no shipments were made. I couldn’t provide any assistance at all when I called to ask, and I didn’t feel sorry. I followed the rules of your order and the system was abnormal. It is also the consumers who are affected. The tone does not sound like it is causing the consumers to feel sorry, so I give it a two-star rating, and hope that it can be improved a little. Maybe you can see that the back-end order is established but no email is received. You can take the initiative to send an inquiry, or add on the official website that the order is considered to be established only if you receive the order confirmation letter from your company, so as to avoid recurring the situation that consumers have sent e-mails to inform the remittance information but do not ship again.

Just close to home, although hiding in the deep lane But it is also good to find. The physical carton size can be seen on site. Convenient to judge purchase. However, there is only one receptionist. It is very busy to answer the phone and receive the guests on the spot. The speaking and attitude are not a full-time service staff, so don't be too strong in the spirit of the service industry. It is very convenient.

Many people said that the attitude here is very bad, but the day before yesterday I went to the official website to fill out the shipping order. Today, the picking process and the service are very good. One sentence please, one sentence is troublesome. The invoice is also wrapped in an envelope. I Personally recommend it if you have people who need it nearby, you can come here to buy it, especially if you move and pack a small amount to buy it is really convenient ❤️❤️❤️

Factory in the streets, people in the office cold, it may be busy with work. Many sizes, check the size of the first Internet want, write down the product number, remember to buy the stock before the first call to confirm the stock to come back. Wanhua is also a store, open until 13:00.

There are many types of paper to choose from, the price is reasonable, and the quality delivered is better than expected. It is worth repurchasing a company, and I hope to have the opportunity to cooperate next time.

Ordered on the 18th to the 26th and still not received Strange that I am shipping to the US? Ps customer service attitude has not been fired, I also admire it?