PALLADIUM 直營門市-板橋大遠百 - Banqiao District

I need a pair of waterproof shoes for the first purchase. The clerk’s very kind introduction and gentleness reminds me of my first love in high school. Sweet and beautiful. I will buy it again next time.

I went to the store to pick up the goods on 10/15. The clerk's service attitude is very kind. I have a good consumer experience in the two times. I hope the boss can give the professional employee a salary increase. XD. Next time I buy shoes, I will visit again!

The clerk's service attitude is kind and professional, and will recommend the shoes that customers need ??????

I went to the store to pick up the goods on 10/15. The service attitude of the clerk was very kind. I had a good consumer experience in the store twice, and I will go back again next time I buy shoes!

What happened: Buying 2 pairs of shoes at a time without size transfer to other stores means that they can be mailed home. Then only one pair was received, and the other pair was delayed, so I responded to the store. The store only helps us to confirm the order number with the freight company, confirm that there is a signature stamp of our home community, and provide the freight company's phone number. After contacting the freight company by telephone to confirm whether the receipt information is correct, it was rejected. Therefore, I will reflect the situation with the store again, and also clearly stated that the store will help to confirm with the freight company again (I also gave an example with the store, indicating that my friends around me have encountered the freight company sending the wrong package, or even signed for it, but Due to the negligence of both parties, the package was not received, so I troubled the store to help confirm with the freight company). As a result, the store only said that the probability of occurrence of the above situation is very small. Monitor lookup. Finally, our community finally found it today, and found that the store had written the address incorrectly, causing it to be picked up by other residents by mistake. Although I have found something, there is no joy of shopping anymore. It is a very unpleasant consumer experience. What I want to say about this incident is that if the store has the courage to take on the responsibility from the beginning, take the customer’s standpoint and actively assist in confirming with the freight company, instead of making it feel as if the store and the freight company’s guns are facing consumers and making consumption. The person fought alone in a big circle. Although the matter is small, it is only worth less than 3,000 yuan. If you don't see it, you can buy another pair. But it also highlights that the store is lazy to deal with small things. What about bigger problems? No comment...

The clerk said that a certain style of shoes did not have the size that I wanted. I asked the clerk if they could adjust the order. The clerk didn’t even check the computer, so he said that they were all out of stock and couldn’t adjust. As a result, I immediately went to the Far East Department Store next door to get the goods. = I wanted to try on the largest children's shoes. I asked the clerk twice and said that I would not be able to wear them. I said that I didn’t want to help the customers.