Panasonic 高雄服務站 直營店 - Gushan District

At the end of October 2020, Telling House finally called and said that it had sent a new water storage bucket without cracks. Does this have to wait for the constant response and request of customers to have good after-sales service? -------------------------------------------------- ------------------------------------------------ A company with no credit! The three dehumidifiers just bought have cracks. Are all made in different years, Tell Telling House, Telling House told me that the dehumidifiers they checked out also had cracks, and they had reacted to the international brand! So everyone quickly check the dehumidifier in your home to see if there are any cracks. The cracks are at the dripping point of the important water tank. Originally, the international brand business promised to change to a normal product, but it has been delayed. When I promised to call back, I didn't receive any calls. I needed to go to the Telling House to make a complaint before I was willing to call for a "perfunctory". Below. To deal with the matter, reply with "manufacturer technology can’t make no cracks", It makes me incredible! I also bought a new dehumidifier of another brand, and I didn’t have this problem The business manager of the International Brand South District kept saying "the product is safe" and so on. But couldn’t provide any security proof And promised that someone who can handle the matter will call back the next day I didn't even receive a call I told that if I really can’t give one without cracks, please give me a letter of guarantee to ensure that my use of international brand dehumidifiers is safe and will not cause personal and property safety problems. Unexpectedly, an established company could not even deal with the cracks in the water storage tank, and the after-sales service turned out to be "perfunctory" and "delayed"!

The service is good, regardless of repair or maintenance, I have very good service experience, but this time I was very disappointed. Is it not clear whether the scope of your repairs? Let me wait for a week without waiting for a reply, or I call to inquire and say that things are beyond the scope of responsibility and cannot be repaired...Are you guys here? Two statements from the same commissioner... I hope to make it clear next time, don’t agree to let me go again ?

The service attitudes of the counter ladies and technicians are good, can explain in detail, and are courteous and kind. After two repair experiences, I can call as soon as possible to inform the repair status and price. I am very satisfied!

I sent a microwave oven to repair. The lady at the counter was very kind and said that she would quote first. The speed was very fast. The master called to quote the repair service fee of more than 3,000 yuan in the afternoon. To be honest, it was quite expensive. I decided to buy a new barbecue grill, and I called the master back to tell me not to repair it, and I would take it back in a few days. Because it was busy at the end of the year at the end of the year, the insiders did not know that they would go to the electric repair station to ask questions. What they got was that the repair cost was more than 1,000 yuan, which seems to be more than 1,500. You guys mess around like this. It's like I and my insider have overcharged more than 2,000 yuan for the maintenance fund. The air conditioner to the hot and cold air blower in the house are all your company's products. It turns out that your service is still adding materials to make the customer's family discord. Please explain to me Clearly, I don’t want to compensate, but please explain clearly to your company, otherwise I will go to the consumer security officer, which is outrageous and excessive

For small things, you can take the train and get off at the Museum Station, and you can park in front of the store when you drive. The repair speed is very fast. After the home appliances are delivered to the store, they have received a call from the maintenance staff on the way home. Please remember the time when your home appliance was purchased (it is recommended that you paste the name of the shop at the time of purchase), there is a difference in the cost during the warranty period? I used to repair the microwave oven, because it is about 700 yuan during the warranty period, it will be fine the next day! There are also maintenance services on Zhengyan Road in Kaohsiung City, so you don’t need to run to Maca Road when you live in the city! ?In winter, the air conditioner can take the opportunity to repair and clean the dirt. The air conditioner will run smoothly in the summer, and it will not catch fire in the summer! ?

11/25 The service of the product maintenance staff is good, so make an appointment for maintenance of the drum washing machine and replacement of the rubber ring at 12/2 pm (It was only at 9 am on 12/2 that the rubber ring was out of stock until 12/7. Did you ask the master for sure? Master? I'm sure the arrival date, so I changed it to 12/9 pm). The pigeons were sent to the customer to complain this afternoon. The master called back saying that the rubber ring hadn't arrived yet, and forgot to notify me. Even the pigeons were released on Thursday of the second week, and it was difficult to notify me in advance. I didn't even want to give a star for this service.

Although the newly bought refrigerator leaks refrigerant, no one wants to encounter it! But contact the same day to overhaul (although the fault cannot be eliminated)... It is a bonus to send a survey product the next day so that customers can use it! Although the after-sales service is not bought in Kaohsiung! But contact attitude! The speed is very commendable?! Although I am still shocked (for the first time), I hope I will not encounter the King of Machines again! Thanks for the help!