Pandora 台中大遠百 - Xitun District

Tammy, the counter clerk, has a good service Patience. Enthusiasm is also very professional ?

Rotten to death~ Very poor efficiency. Say it sounds nice 1 to 1 service! It's simply a waste of consumer time! It just doesn't take 5 minutes to pick up the goods! But I have to wait for 1 hour! I don't understand what kind of good shopping value is such a game rule! Bad~ Be blacklisted and refuse to buy!

Today's shopping experience is very bad, and the clerk has a bad attitude. Damn, you should read the comments first! After checking it, I found out that Shin Kong also has a cabinet. If I knew it earlier, I went to Shin Kong to buy it! I won't be buying this again in the future~

Very poor service attitude! ! ! There is no service enthusiasm at all, just ignore it, just pick up the goods for about five minutes, give the number plate and wait for an hour, but only serve the customers who want to buy So old customers can be casual? Won't come again next time ???

The clerk has a very bad attitude! I have come here many times and it is the same. When I am busy, I have to draw a number card for one-on-one service. As a result, it was my turn to ignore it and ignore the introduction. I saw that there are many negative comments and some replies will improve, but it is the same. I advise everyone not to. It's better to come to this store!

Although I just want to buy a tail ring tonight, the salesperson with long hair and pink eyeshadow has a very bad attitude. 1. Now that the epidemic situation helps me with a ring and tightly pulls my hand, pulling it so tight is afraid that I will run away? 2. Said to help me ask if Sunbeam is in stock. At the beginning, I said that it was because Sunbeam re-opened. I would like to ask if I can help and ask to pack it first? Because I can't wait for too long. Then I kept listening to him talking on the phone. I didn’t even ask about helping the customer package the goods first. I hung up and said, “Because Shinkong still has their process, so there’s no way to help us package the goods first. We still need to rely on them. On-site passenger flow shall prevail. 3. There was no half of the customer in the store, so I asked him if he could pick it up directly for us, so that it would not affect the order in which Shinkong serves customers? Say no. 4. How long will the store wait for the goods? At the beginning, I said 1-2 days, and then I said that in about a week, if the goods are ready, we will be notified? ! So about a few days? See the salesperson's mood? Or depends on the day to pick up the goods? Sales staff education and training need to be strengthened.

[Update] I affirmed the attitude of the head office and the subsequent improvement, so I changed it to four stars. The following is the reply from the head office: Hello, We attach great importance to the situation you have reported and have conveyed it to the manager of Top City Taichung Dayuan Store. We sincerely apologize for the unpleasantness caused to you during the service process. Thank you very much for your willingness to write to us to let us know your follow-up feelings. We have conveyed your valuable suggestions to relevant departments to strengthen employee education and training. We would love and look forward to the opportunity to serve you again, thank you and have a nice day. =====Divider ===== Conclusion: This is my first time to Pandora, and it will be my last, because "the attitude of the staff is very, very bad". 110.10.24 I went into the store at 9 o'clock in the evening to choose accessories. One of the clerks was serving two girls, and the other came to my side. The whole attitude was indifferent, and there was no service enthusiasm at all. This is my first time entering Pandora. I don't know if customers should try on accessories by themselves? The company simply adopted an unmanned storefront model, allowing customers to choose and try on themselves from beginning to end, saving personnel costs, and customers would not have to be wasted by the store staff! After leaving that day, I went to the Swarxxx and Lazaxxx brands on the same floor. The clerk was an angel, with a smile and attentive service. The whole process was very pleasant. I tried it on and I liked it. I can only say that product design is important, but service is also a part of the core value. Unless you really love the product so much that you have to buy it, customers would rather choose other products than get angry.

I read a lot of negative reviews on the Internet, so I was a little hesitant before going. After arriving, I had to wait for a long time because of the 1-to-1 service, but the counter lady (Arnice) who served was very kind, not as the reviews said. That way. And I saw that she was very kind and friendly when serving another group of foreign customers. But at the back of the line, suddenly only one counter lady was left to serve another group of customers, and the other two counter girls disappeared, resulting in more time to wait. ⚠️Now it is 1 to 1 service, so remember to get the number plate from the counter lady!