PHILIPS飛利浦臺南服務中心 - East District

Thanks to the young webmasters for their enthusiastic commentary services! ?

Send the coffee machine for repair, the test is normal, and the problem remains after retrieval. When extracting coffee, the handle will still be released (not the normal rebound, but the whole release), and the coffee cannot be extracted normally. After the telephone response, the maintenance staff only said that the handle should be turned tighter, and then the coffee powder had to be a little grainy before extraction. First, the handle needs to be turned tighter than before, and it has even exceeded the lock line marked by the original factory. Doesn't it mean that the coffee machine is abnormal? What's more, it has turned tighter than usual, and the handle will still be released. Second, since this coffee machine has been used for two years, it has used 14 grams of coffee powder, a small Pegasus grinding scale of 1, plus light filling pressure, the extraction has been smooth. But now with the same parameters and conditions, there is no way to extract coffee liquid. Third, the grind degree of espresso powder should be relatively fine. If it needs to be granular to be able to extract, then Philips’ semi-automatic espresso machine can simply be renamed as a semi-automatic "American" coffee machine. In addition, it was found that after the coffee machine was retrieved, the rubber pads at the bottom four corners were missing, causing the body to shake. I understand that there are many machines in the repair station waiting to be repaired, but such professionalism and response methods are really unsatisfactory. As a coffee lecturer and coffee practitioner, I will not recommend Philips coffee machines to students and customers in the future.

The service of the proprietress is very kind, even if the electric toothbrush is sent for repair, it is very perfect to help with the processing even though the information is less

Professional master repairs are quite fast.

Because of the professionalism and dedication of Banniang and the master, I was saved from spending more money. Originally, the outer pot of the air fryer (HD9642) fell due to my hand injury. Later, when I put it back and used it, I found it kept jumping, thinking it was a fall from the outer pot. The relationship was bad. Later, Banniang and the master kept asking me to go back and change the adapter for a try. It turned out that the adapter was broken, so I didn’t have to spend extra money to buy an outer pot back, thank you very much ?

There is only this directly-operated repair shop in Tainan. The price of the parts is reasonable, and the questions will be answered patiently. It is recommended to call before repairing the item to ask if it can be repaired. It is a pity that it is located in the Eastern District, and it is more inconvenient for people in other remote areas to go to repair it. The environment of the store is small and parking outside is not convenient. It is recommended to go there by bike.

The original repair center, faulty electrical appliances will not be orphaned

It was bought by Costco. It hangs up when the warranty is about to expire. I can’t turn it off at all. I keep turning the machine on and off by myself. The super noisy toothbrush XD. First call to ask about maintenance related matters. The lady asked me to go to Costco to apply for a proof of purchase. After repairing, I will be notified by SMS the next day to get it back, and I will exchange it for a new one, Buddha! It’s hard to stop cars in small alleys, so it is recommended to come by motorcycle~