POYA 寶雅 台北總公司(辦公室,非門市)

3.4/5 基於 8 評論

Contact POYA 寶雅 台北總公司(辦公室,非門市)

地址 :

104, Taiwan, Taipei City, Zhongshan District, Section 1, Fuxing S Rd, 2號POYA 寶雅 台北總公司(辦公室,非門市)3樓

電話 : 📞 +88877888
網站 : http://www.poya.com.tw/
Opening hours :
Wednesday 9AM–6PM
Thursday 9AM–6PM
Friday 9AM–6PM
Saturday Closed
Sunday Closed
Monday 9AM–6PM
Tuesday 9AM–6PM
分類:
城市 : Fuxing S Rd

104, Taiwan, Taipei City, Zhongshan District, Section 1, Fuxing S Rd, 2號POYA 寶雅 台北總公司(辦公室,非門市)3樓
J
Johnson Yang on Google

就總部啊!! 東西雜貨不多, 美女不少!!
Just the headquarters !! There are not many groceries, and there are many beautiful women !!
曾文忠 on Google

這個是總公司不是門市喔!
This is the head office is not a store!
I
Ivy Chen on Google

此為台北總公司辦公室,非門市
This is the head office of Taipei, the non-market
蕭家洲 on Google

公司開會員工車亂停影響到附近店家的營業時間這是一間大公司教育出來的員工....可悲
The random parking of employees at company meetings affects the business hours of nearby stores. This is an employee educated by a large company...sorry
林虹君 on Google

點數兌換因為疫情影響沒出門尋求客服協助,客服回覆兌換就是兌換了完全沒能體會消費者點數存很久的立場,而且疫情影響才沒去賣場兌換,之前也是有被多收錢跟點數過期,也沒要求寶雅協助,這次是因為疫情的關係沒去兌換,也沒能協助處理,客服回覆也都很關他屁事的感受很差,大家應該要抵制沒有疫情觀念只想賺錢賺消費者權益的公司
The point exchange did not go out to seek customer service assistance due to the impact of the epidemic. The customer service reply exchange was a position where the consumer ’s points were not fully realized for a long time. Expired, I did not ask Baoya for assistance. This time it was because the epidemic was not exchanged, and I was unable to assist in processing. The customer service replies were also very bad about his farts. Everyone should resist the concept of no epidemic and just want to make money. Consumer Rights Company
l
liu kiki on Google

換購Vivo真空保溫杯350ml,第一次用完後發現裡面的不知道是矽膠還是什麼材質,居然自己裂開! 寶雅大大客服只說:售出已請客戶檢查,恕不退換貨~ 問題是,誰在檢查的時候灌熱水?以後換購貴公司商品也是要自備熱水檢查嗎? 算我自己倒楣! 也請要換購此款的人注意~ #附照片
Repurchased 350ml of Vivo Vacuum Insulation Cup. After using it for the first time, I found that the inside did not know whether it was silicone or what material. Bao Ya Customer Service only said: The customer has been sold for inspection, and will not be returned~ The question is, who is pouring hot water during the inspection? Do you need to bring your own hot water to check if you redeem your company's products in the future? Count my luck! Please also pay attention to those who redeem this paragraph~ #Attached photo
吳佩娟 on Google

至長春門市反應過密碼無法登入問題,後續得到簡訊告知至官網修新密碼也完成。但是app卻不同步, 官網可以登入新修正密碼,但app仍然不能登入,原本以為是資訊轉接需要時間,所以我還特意留了兩天再來登入 再來是app按忘記密碼,仍要填寫申辦手機 但手機就是20年前的號碼,當時停用後,從民生店得知早打至客服修正新手機了也完成了。明明就都有完成卻現在因為要使用點數讓顧客一直在白忙 那我打電話至總公司告知新手機呢,然後門市要求我app要打當初申辦手機意義是什麼? 重點是我好不容易去找以前手機號碼卻又keyin之後還是無法登入ㄚ!? 請儘速聯繫改善好嗎 如果系統做的不完善就應該開放給客戶用卡片可以抵扣點數,而不是要求顧客要登入app又問題全部不解決,破壞顧客對通路的好感度。 如果要走向電子化就應該先從自家的UIUX改善做起,並且提升服務流程的改善,寶雅很多地區性顧客,對於資訊使用辦法應該更不熟悉。請儘速回覆
Since the Changchun store has responded to the problem of password inability to log in, I received a short message to inform the official website that the new password has also been repaired. But the app is not synchronized, The official website can log in with the new modified password, but the app still can’t log in. I thought it would take time to transfer information, so I deliberately left it for two days to log in again Next, press the app to forget the password, and still have to fill in the application mobile phone But the mobile phone is the number 20 years ago. After it was deactivated at that time, I learned from the Minsheng Store that the call was made to the customer service to correct the new mobile phone. Obviously, it’s all done, but now customers are always in vain because they have to use points Then I call the head office to inform the new mobile phone, and then the store asks my app to use the original mobile phone, what is the meaning? The point is that I can’t log in after I finally find my mobile phone number but keyin it! ? Please contact us for improvement as soon as possible If the system is not perfect, it should be open to customers to use cards to deduct points, instead of requiring customers to log in to the app and all the problems are not resolved, destroying the customer's favorability of the channel. If you want to go electronic, you should start with the improvement of your own UIUX and improve the improvement of the service process. Many regional customers of Baoya should be less familiar with the use of information. Please reply as soon as possible
莉莉(菲菲) on Google

今年第一次買寶雅的福袋,沒想到裡面的東西大部分是拿快過期或賣不掉的商品,事後向寶雅店家及客服反應,寶雅都是拿官方說法來打發客戶,請客服回電也都不回應,完全沒有把客戶放在眼裡,一副老大哥的姿態,現在商店這麼多,客戶沒有必要花錢受氣,且寶雅的東西大部分都比外面商場來的貴,再加上這樣的服務,完全不建議大家到寶雅消費。
I bought Baoya's lucky bag for the first time this year. I didn't expect that most of the contents in it were products that were about to expire or could not be sold. I responded to Baoya store and customer service afterwards. Baoya used the official statement to send customers away, please customer service I didn’t respond to the call back. I didn’t put the customer in the eyes at all. I looked like a big brother. Now there are so many shops, customers don’t need to spend money to be angry, and most of Baoya’s things are more expensive than those from outside malls. Coupled with this kind of service, it is not recommended that you come to Baoya for consumption.

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