President Transnet

Both the guards and the black cat staff have a super good attitude, and they helped us move the goods. I am really grateful ☺️☺️

The delivery staff was very hardworking, and the attitude of delivery failure was still kind and kind. He went to the business office to pick up the failed delivery package. The staff in the office were not afraid of trouble to help customers find and receive packages. The super kind and enthusiastic assistance made people feel very heartwarming.

The guard, the delivery man, and the counter lady, even if they are busy, maintain a good and kind attitude~ I really appreciate their professional attitude.

Convenient delivery, the frozen package will be sent before 18:00 and will arrive the next day ??

Recently, I have come to send frozen mother's milk to the baby who is still in Nicu The freezing conditions are all very good, thank you for the service of Zhanwu and Uncle Black Cat

The attitude is good, and the receiving action is very fast. Originally, I had no special preference for cargo operation. Now I will support this one.

Occurrence time: before 2022/3/5 PM1630. Event subject: Falsified product delivery progress information. The protagonist of the event: the logistics officer of the unified speed Luzhu sales office. Event relationship: delivery of MOMO online shopping (12H speed) Delivery address: No. 124, Nangong Road, Luzhu District, Taoyuan City (this address is a company, not a residential area, and 0800-2200 are all people). Incident response unit: MOMO customer service (excellent service attitude, immediate response will be immediately reflected to the distributor). Number of customer service responses: 2 (1 before 1700 and 1 before 1800). The incident happened: the phone showed that the call was missed on the same day, and called back before 1630. The driver of the business office said that because he missed the call, it was not delivered. The immediate response is that the delivery time of the product is the same day, and the delivery address is the company. From 0800-2200 Everyone is there, do you want to deliver? The deliveryman responded that he had returned to the station and was unwilling to deliver again. At the moment, he said that the product must be delivered on the same day, and the distance between the business station is quite close (about 1.2KM), the staff has a bad attitude, The response was sent on another day because the customer missed the call, and the business office was closed on the next Sunday. MOMO online shopping advocates 12H delivery. If it is not delivered on the same day, it will not be delivered on the next day. The cumulative time for delivery has exceeded 48H. MOMO is an e-commerce leader, and it does its best to serve the vast customer base. , the third-party company is a unified company, but it is bold and ignores the main purpose of serving customers. When the 1-day monk rings the 1-day bell, the incident occurs but cannot be resolved, and the delivery information is continuously forged and shirk responsibility. What if the goods are not delivered? What about compensation for MOMO coins? It doesn’t matter if you don’t buy the product. When the incident happened, you didn’t do your best. Just imagine how to deal with it? . It's all panic words/shirk responsibility, I don't know what integrity is? A very chilling experience.

It is very convenient to send goods by car, especially when sending large boxes of packages or refrigerated fresh fruits and vegetables. You can use your mobile phone to scan the QR code to enter the sender's and recipient's name, address, phone number, print the sticker and paste it, and then the payment is complete. The service staff are super enthusiastic and extremely efficient.