全聯福利中心Pxmart 中和民德 - Zhonghe District
4.1/5
★
基於 8 評論
Contact 全聯福利中心Pxmart 中和民德
地址 : | 235, Taiwan, New Taipei City, Zhonghe District, Minde Rd, 187號全聯福利中心Pxmart 中和民德 |
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電話 : | 📞 +889 | ||||||||||||||
網站 : | http://www.pxmart.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
折扣超市
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城市 : | Minde Rd |
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Chih-Ping Wan on Google
★ ★ ★ ★ ★ 這是這間全聯開幕以來,第一次感受到員工服務態度需要調整。
過去我都會儲值好金額,但是今天去結帳的時候,原本大排長龍的櫃檯,突然沒有人,我急忙地儲值,結帳的時候,櫃台的小姐口氣很差的說:「你下次儲值好再來結帳」,我是這位小姐的下屬嗎?
我說「不好意思我不知道裡面剛好沒有錢了」
小姐又口氣很不好的說,「這裡可以看」
我更覺得,我是要來全聯上班嗎?
我就是個只有假日才有空採買的上班族,不小心臨時儲值我也很不好意思,但是我也沒有必要被極差的口氣教育我該如何結帳吧!!
我接受消費者需要被教育的概念,但是溝通的方式很重要,判斷消費者的狀況也是員工學習的,而不是用指責的態度來教育。
全聯是附近住戶假日都會去採買的地方,隨著分店越來越多,員工與消費者溝通的教育訓練要同步跟進。
This is the first time since the opening of the All-China Federation that the staff's service attitude needs to be adjusted.
In the past, I would always top up a good amount, but when I went to checkout today, there was a long queue at the counter, and suddenly there was no one. I hurriedly topped up, and when I paid the bill, the lady at the counter said in a bad tone, "You come down. After the recharge is completed, I will check out." Am I this lady's subordinate?
I said, "Sorry, I didn't know there was just no money in it"
The lady said in a very bad tone, "You can watch it here."
I think more, am I going to work at the All-China Federation?
I am an office worker who only has time to buy during the holidays. I am also very embarrassed to temporarily store the value, but I don’t need to be taught how to check out in a very bad tone! !
I accept the concept that consumers need to be educated, but the way of communication is important, and judging the situation of consumers is also learned by employees, not educated with a blame attitude.
Quanlian is a place where nearby residents go shopping on holidays. With the increasing number of branches, education and training on communication between employees and consumers should be followed up simultaneously.
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Vince on Google
★ ★ ★ ★ ★ 自從家裡旁邊的全聯整修才發現全聯多重要,這間不大,但是應有盡有
Since the renovation of the Quanlian next to the house, I discovered that Quanlian is more important. This one is not big, but it has everything you need.
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praveen rajneesh on Google
★ ★ ★ ★ ★ Good and nice.
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Shì-xióng Lin on Google
★ ★ ★ ★ ★ Good
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Noah Chuang on Google
★ ★ ★ ★ ★ Great market
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Max Chiu on Google
★ ★ ★ ★ ★ ok
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9223206 WJPeng on Google
★ ★ ★ ★ ★ Ok
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黃幸福 on Google
★ ★ ★ ★ ★ Went once with my mom shopping was nice tho
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