Q Burger 三重頂崁店

Every holiday breakfast, children must come to eat the mushroom teppanyaki set, udon noodles taste Q bomb delicious ??

As soon as I entered the store, I saw that most of the tabletops were piled up with the scraps from the previous group of guests’ meals, and there were few empty tables. I found an empty table to sit down and found that the table was full of oil. Didn't wipe it at all ? After ordering the meal, I was told to wait 20 minutes. It is understandable that there are many orders on the spot, but the French fries delivered to the meal are cold and unacceptable. I spent some time quietly observing the labor division and movement in the kitchen. Line planning, I feel that the space is small and a bit crowded, and the manpower is busy taking orders, but the accumulation of front-end orders will cause the back-end digestion to be too slow and the service quality will be poor, so there will be cold fries …? Seeing that groups of guests left after having their meals, it was hard to see that some employees came out to sort out the table, um... It just meant to collect one table, and the other tables just turned a blind eye to them. There were two toilet paper trash on the floor... After collecting the desktop trash, take it in and throw it at the flow desk and continue to do your own thing. As expected, the desktop is not wiped... I feel that SOP or education and training need to be strengthened... The toilet trash bin is also full of toilet paper that has fallen off the floor... the sanitary problems and the look and feel are very poor... The table top was not wiped, which led to the rapid consumption of toilet paper in the dining area. The reason was that the table top was too dirty, so the guests had to use toilet paper to wipe the table by themselves, and the toilet paper was not configured for every table top. Only a pack of public use was placed on the tableware table. The rapid consumption causes customers to frequently report to the clerk that there is no toilet paper, and it also causes the burden of manpower and requires frequent replenishment of toilet paper. Conclusion: It is recommended that the store manager strengthen in-store education and training