Reshoevn8r 銳修台北鞋履護理中心【信義A11收鞋點】
3.4/5
★
基於 8 評論
Contact Reshoevn8r 銳修台北鞋履護理中心【信義A11收鞋點】
地址 : | 110, Taiwan, Taipei City, Xinyi District, Songshou Rd, 11號Reshoevn8r 銳修台北鞋履護理中心【信義A11收鞋點】 |
電話 : | 📞 +8887788 |
分類: | |
城市 : | Songshou Rd |
W
|
What so on Google
★ ★ ★ ★ ★ 交期很長很長很長 重要的要說三次! 能夠等的再送過來 我用貼模 其他我就不清楚了
官網上面寫的很多資訊是需要更新的 尤其是交期天數和某些服務說明和實際的有所出入
鞋子拿過去的時候是說大約一週左右會好
但是一週過了打電話過去問 店家接電話的客服說鞋子很多還要再等等
個人覺得店內服務人員打電話過去也是口氣算很好 但聽得出來有點無力感 ... 我應該是很多打電話過去問交期的其中幾個 依據台灣花錢就是神的標準應該很多人直接對這接電話的人發脾氣 想說算了 畢竟自己也做過服務業也能體諒這些人 對方畢竟是打工的 這種制度問題他們也無解
希望品牌方,老闆或主管能夠正視這個問題
至少我最近要再貼模應該會選擇其他替代方案 畢竟買了鞋子就是想要趕快穿到腳上 又要讓我等好幾週我是沒這耐性就是了 再加上這是國際品牌沒記錯的話應該是美國的 我相信收費本來就比較高 當時也是想說花稍微高點求個品質和保證 見仁見智吧 能等的還是能來
至少貼出來的東西是沒問題的 上次收到那雙是這樣 給網民參考
The delivery time is very long, long, and long. It is important to say three times! I can wait to deliver it again.
A lot of information written on the official website needs to be updated, especially the number of delivery days and some service descriptions and actual differences.
When I took the shoes, I said it would be okay about a week or so.
But after a week, I called and asked the store's customer service to answer the phone.
Personally, I feel that the service staff in the store also called in a good tone, but I can feel a little powerless ... I should be a lot of people who called in the past and asked about the delivery date. According to Taiwan, spending money is God ’s standard. I'm furious with this person who wants to answer the phone. After all, I have also worked in the service industry and I can understand these people. The system problem of the other person working after all is unsolvable.
Hope the brand side, boss or supervisor can face this problem squarely
At least I want to re-mold recently. I should choose other alternatives. After all, I bought shoes just to wear it on my feet and have to wait for a few weeks. I do n’t have the patience, plus this is an international brand. It should be the United States. I believe that the charges are relatively high. At that time, I also wanted to say that I would spend a little bit higher for quality and assurance. You can still wait to come.
At least the things posted are okay. The last time I received the pair is for reference.
|
E
|
Empire on Google
★ ★ ★ ★ ★ 給他們服務至少三四次以上
不管洗鞋或是貼膜
這次是真的很無言
等了快一個月沒關係
但這次穿沒幾天防磨貼片就脫落了
走路一直有黏地板的聲音
真的是傻眼 打電話都沒人接......
Serve them at least three or four times
No matter if you wash your shoes or put on a film
I was really speechless this time
It's okay to wait for almost a month
But this time, the anti-wear patch came off within a few days of wearing
There is always the sound of sticking to the floor while walking
Really dumbfounded, no one answered the phone...
|
志
|
志 on Google
★ ★ ★ ★ ★ 如果有在這間網路刷退的真的要注意有沒有退成功...超誇張
4/1電話通知因鞋子改成在台中R8貼保護貼故取消網路訂單1430元,回覆OK
4/8收到mail通知已退款成功
4月底前中間有打了兩通詢問刷退的款項怎麼還沒入帳,第一通回覆他們系統有刷退成功了在等幾天看看,過了一個多禮拜查詢未入帳再次詢問,回覆要等下個月初才會統一作入帳作業
5/13還是未入帳再次詢問,回覆說他們要查帳
5/14電話通知因他們作業疏失這筆刷退漏掉未退款,還要再等7-15天才會入帳......
要表達的是:
1.這種店家的做事效率跟回覆方式真的讓人無法接受......
2.如果繳卡費時沒注意這筆刷退1430未入帳,豈不是白白沒了......
If you have retired in this network, you really need to pay attention to whether you retreat successfully ... super exaggerated
4/1 phone call to cancel the online order for 1,430 yuan due to shoes changed to R8 stickers in Taichung, reply OK
4 / 8Received mail notification has been refunded successfully
Before the end of April, two calls were made to ask how the refunded funds have not been credited. The first reply was that their system was successfully refunded. Wait a few days to see. The reply will not be unified into the accounting operation until the beginning of next month.
5/13 still unaccounted and asked again, replying that they want to check
5/14 call to inform me that the brush was returned due to a mistake in their work. The refund was not refunded, and it will take another 7-15 days to enter the account ...
What to express is:
1. This shop's efficiency and response method are really unacceptable ...
2. If you didn't pay attention to this brush refund 1430 when you paid the card fee, it was not lost for nothing ...
|
H
|
Hsin Yi on Google
★ ★ ★ ★ ★ 服務效率真的很差,告知鞋子需要處理天數僅供參考,一再拖延,line客服詢問進度也完全不讀不回....直接打電話去門市詢問說人員不在,會再回電也久久等不到消息...還要自己再打過去追問,得到的答案就是還要等好幾天,貴公司的服務sop真的很差
給要去消費的朋友建議,完全不管要多久時間,很佛系的人再送去...
The service efficiency is really poor. The number of days that the shoes need to be processed is for reference only. It has been repeatedly delayed. The line customer service does not read the progress at all and cannot read it back .... Call the store directly to ask if the staff is not there, and will call back for a long time No news ... I have to call and ask myself, the answer is that I have to wait for several days, your company's service sop is really poor
Suggest to friends who are going to spend, no matter how long it takes, people who are very Buddhist will send it ...
|
J
|
James Lee on Google
★ ★ ★ ★ ★ 被這間店雷過兩次。
第一次弄丟我送洗兩雙ultra boost的鞋帶跟鞋墊,還不事先通知,到現場的取貨的時候才告知弄不見並用其他廉價替代品處理。直到反應後,才願意想辦法購買原廠產品做賠償。
本次做了boost底部補色,不但補的參差不齊,白色補漆也有畫到鞋子其他部位。一開始由我提供並請商家直接更換的新鞋帶沒換上也不見了。明顯出貨前都未再檢查過。而終於與商家取得聯繫並將鞋子重新送回處理後,經過數天都未有消息,臉書詢問才告知送貨人員未處理,需要補寄,態度消極。總時程也花了近30天。
該商家Line官方幾乎都不讀,客服也直接轉語音。只有官網留言可能經過幾天會回覆。要求後才會用以上方式聯繫你。提醒要去消費的客戶多加注意。免得和我一樣花了大錢,卻有極差的消費經驗。
Been thundered twice in this shop.
The first time I lost my two pairs of ultra boost shoelaces and insoles, I did not notify them in advance, and when I picked them up at the scene, I told them that they were missing and treated them with other cheap alternatives. It was not until after the response that I was willing to find a way to purchase original products for compensation.
This time, the bottom color of the boost was added, not only the unevenness of the color, but also the white color of the paint. At first, the new laces provided by me and asking the merchant to replace them were not replaced. Obviously it has not been checked before shipment. After finally getting in touch with the merchant and returning the shoes for processing, there was no news after several days. Facebook inquired before telling the delivery staff that it was not processed and needed to be reposted. The total schedule also took nearly 30 days.
The merchant Line almost never read the official, and the customer service also directly switched to voice. Only the official website message may reply after a few days. We will contact you in the above way after request. Remind customers to pay more attention. So as not to spend a lot of money like me, but have poor consumer experience.
|
H
|
Harvey Hsieh on Google
★ ★ ★ ★ ★ GREAT SERVICE!
|
C
|
Christopher Louis on Google
★ ★ ★ ★ ★ Little bit hard to find but very good service.
|
N
|
Nick Cage on Google
★ ★ ★ ★ ★ Reshoevn8r is an okay Brand wish they offered sponsorship programs but besides that it does clean
|
Write some of your reviews for the company Reshoevn8r 銳修台北鞋履護理中心【信義A11收鞋點】
您的評論將非常有助於其他客戶查找和評估信息
Recommend a place for you