石牌鄭身心醫學診所（睡眠健檢、rTMS、家庭醫學）

One of them seems to be that the attitude of the nurse at the pre-hanging counter is extremely poor, which is unimaginable. I would like to ask if this is also a psychophysical clinic? I am extremely impatient with patients. I just really want to understand how the mechanism of clarifying on-site registration and pre-hanging works, so that there will be no timing errors or troubles in the clinic. One of the nurses said directly: If we all meet "people like you", wouldn't it be difficult for us to do things and be scolded to death? I would like to ask "What do people like you mean?" The nurse turned around and left without explaining. I can understand the hard work of the medical staff, but today, a patient just wants to understand some problems and does not treat the medical staff with bad words. Does the patient deserve to be treated like this? (It’s not the first time that the nurse has a bad attitude, she endures it for a long time, or she just ignores it after asking three questions) The doctors are indeed very patient and good at medical skills, but the attitude of the nurses is really unbearable. When I came to the Department of Mind and Body, I did have my problem, but I am not an unreasonable neuropathy.

The system was poor, and many patients who had come to get medicine were cut in line while waiting, unreasonably letting patients wait.

The attitude of the appointment nurse is very bad. Is this the attitude that the psychosomatic clinic should have towards patients? - 2021/10/13 19:00 update Sorry because of the uncertainties in my work and life, I can’t cooperate in the time period, maybe because of this, this is the reason why I need to go to your clinic. It doesn't mean that I can be treated with a bad tone.

The doctor is very professional and patient, but the service provided by the staff at the counter is really unprofessional... After I came out for testing during the consultation, I always forgot to send the patient back to the clinic. It reflected that I had forgotten the same twice and waited all the way. Long Then during the waiting period, I watched the staff at the counter chat loudly and hip-hop, I was really speechless.

Thank you, Dr. Zheng, for your interview, which is quite rich in content. The interior of the clinic is beautifully decorated and the toilets are quite clean. I will definitely come back to receive professional treatment from Dr. Zheng in the future. Thank you Dr. Zheng

renew: Thank you for your kind reply from the clinic. Actually, the doctors and nurses are very nice and polite. Thank you also for the clinic's willingness to further discuss better ways. The experience of this visit was not good. I was only one waiting number but waited for an hour, and the patients who were waiting came to the clinic later than me. Reasons: 1. Approximately 5-6 people who came to quickly take medicine temporarily and waited for half an hour 2. Arrived later than me, but you can make an appointment on the spot, and waited for another half an hour In fact, the experience of seeing a doctor for the first time was very good, and it improved a lot after taking the medicine, so I was scheduled to come back today. Arrived at about 19:05 and registered on No. 40. After about 5~10 minutes, I saw a gentleman who was diagnosed for the first time. Because that gentleman didn’t want to wait too long, the lady at the counter kindly helped him make an appointment at 20:00. At that time, I thought to myself, "His appointment should be after the people who have already registered on the spot!", and I continued to wait patiently. As a result, around 19:55, the consultation on No. 38 was completed, and I asked that there was only No. 39 in front of the counter, but... a No. 39 entered 5-6 people who took medicine quickly. I think it’s okay. This is the hospital’s considerate system. The next one will be my turn. The person who finally took the medicine is over. It is recommended to be interspersed with waiting patients). But... at this time! Actually, the nurse first invited the patient who "went to the clinic later than me, but because it is a patient who can make an appointment at the first clinic"... Maybe this is the clinic's system, but it is more reasonable to "make an appointment on the spot" after the person who registered on the spot first. It is as if you are waiting in a restaurant, and a group of people arrive later than you, but he makes an appointment directly after half an hour, and he can enter the venue after half an hour, but you have to continue to wait. But I was embarrassed about the clinic because I had been trying my best to endure it, but almost half an hour after waiting for the gentleman who I thought he intervened in my team, I really couldn't help crying with anxiety. It is recommended that the clinic use the method of "patients who make an appointment on the spot instead of making an appointment by phone in advance, but they can be placed in front of those who have already arrived first." Can it be adjusted? thanks.