Sanchong District Public Health Center

I called for a week, and I also called 165 calls today. Because I have not received the residence book, I received it six days after the diagnosis, but the name is wrong. The problem is that the health center can't get in, and no one answers the call. I've read the information written on the official website, but I didn't get any help before I called... And the above shows that the business hours are only 8:30-11:00 in the morning. After 11:00, the phone will be able to get through, but it will become unanswered.

After almost two weeks of phone calls, either no answer or voice call and then hang up, thousands of calls will never be answered. The information on the official website is not clear, everything is pushed to the public office, and the public office will only push it to the care center, and the care center has no authority. When I go to the scene and stand at the door to take the microphone and answer the question, I will only say I don't know, I don't know, there are only 10 nursing staff, and then I push it to the minister. What about your immediate supervisor? There are people at the health centers in other districts of New Taipei who will answer the call, but the Sanchong health center will never be connected. It is only when you arrive at the scene that you know that you don’t answer the phone at all. The phone line should be unplugged. The phone call, your triple health center is rotten, and the vaccine package was released before, why don't you just admit that you are rotten! An attitude is what can I do!

I haven’t received a home quarantine notice for contacts since I was separated in April. The information on the official website is not clear enough. I only write about contacts before 4/28, please apply to the Health Bureau, and then the Google form for contacts will be disabled. Connected and hung up, no way to ask! I had to queue up at the scene at 8:15 this morning, but the clinic didn't even let you in at the door. The staff would only yell at everyone to go back and fill out the Google form, and the lady wearing a pink nursing suit at the door would harass you and ask everyone not to allow it. Approaching her, she has not yet been diagnosed, you all back up and don't cause me to be diagnosed, the scene will not give you applications, and will not give you words like paper, the attitude is extremely poor! Finally, a male staff member came out and yelled at everyone to go down. They drove everyone to the 1st floor and didn't let them go upstairs ? This is the first time I was driven away like a dog by a public agency... It contains a lot of people who can't use the Internet and can only go to the The elderly who asked on the spot did not know why the Sanchong District Health Center was established? It's better not to open the door! So worried and afraid to work in the health center? Isn't the mayor of New Taipei planning to do something to improve the situation? Later, I went to the "Guozhen Activity Center" to inquire and learned that if the confirmed person has filled out the self-inflicted epidemic survey, as long as there is information in the system, the "contact" can go to the Guozhen Activity Center to open a residence separation certificate! But only for "contacts"! Finally, I also successfully got the supplementary residence book, I hope you all go well! Safety!

The attitude of answering the phone when asking a question is really bad, I ask questions in a good voice, and the girl who answers the phone has the attitude that I owe him Me: Could it be a data error if I didn't receive the notification? : How do I know if your information is missing, if you have any questions, go to fill out the google form Me: How long will it take to receive the paper : At least three weeks The whole attitude is bad enough, I don't owe you, and at least three weeks? Then the longest I don't just wait until I don't need it at all? The phone couldn't get in at all, and it took two days to break through Baitong to get in. You really don’t need to go to work with emotions. No one will look for trouble if you have nothing to do. You only go when you have a problem. The notice also has to wait for a long time, and it may not be available on the spot. Isn’t filling out the form just to be faster, and wait at least three weeks? I can't understand, it's not that the efficiency is really high, it's going to take longer and longer, do you not want to issue a certificate? The service attitude is really bad.

I called 1922 to confirm that there was a problem with the dose of the rapid screening reagent I was assigned. 1922 also asked me to ask the health center again, so I called the Sanchong District Health Center at 15:37 today (the call time is 7 minutes). A male person answered the call, and he didn't want to solve my problem at all. He kept jumping and saying that he couldn't determine when I would go to pick it up. I said, "You can still give him my information and ask the competent authority to investigate and verify", and started jumping again and again. The needle said that he had no authority. In the process, he even asked about other related matters and played with other people. In the end, he hung up my phone and told me directly that he couldn't solve it, and his attitude was extremely poor. If people such as health clinics employ such people, cannot provide professional assistance and expertise, and are frivolous, who will help the citizens solve their problems? I sincerely wish everyone to call the health center and not this person to answer, otherwise he will just hang up your phone and tell you that there is no solution.

During the epidemic, many citizens did not receive notices or paper copies of separation Caused many people's troubles to go to the health center in person Today, I saw a scene full of exaggeration, and I also saw the efficiency and attitude of the staff in the health center. When my friend and I arrived at the office at about 16:20, there were several people queuing up outside, and the staff of the office also came out and asked everyone to line up and follow the order. A man entered and asked if someone could help, but a woman in a vest said directly "you can't come in" Indirectly detonated the man's temper and loudly asked "Why can't you come in?" The office is a place to serve the public. If you can't get in, can there be someone to assist the people waiting outside, the man will explode in the process of being driven out, and shout inwardly As a result, the staff of the public office called the police. During the noise, an office staff came out and said that this was an epidemic prevention area and could not enter. It can be understood here that during the epidemic, various public institutions will be relatively well protected, but what I want to say is that they cannot enter, and to see if so many people are waiting outside, they can use a "signpost" or a volunteer to explain, at least not. There will be unnecessary conflicts. Would it be better to have time to make noises with the people than to spend 5 minutes explaining it? If you don't let the public enter, just close the door, or just let a service staff at the door help explain that simple things don't make it so complicated, although the man's voice is not very good, have you ever thought about you? Is the attitude of the office good? I was able to see it clearly from the on-site staff. I couldn't enter, couldn't ask, and no one helped. What the hell are you doing? Isn't it funny how the police officers came to you and explained the process patiently? If you also take 5 minutes to explain the deadline for receipt, please ask the public to do it again tomorrow, or if the epidemic situation is serious and it is not open for entry, in fact, everyone can understand and appreciate it, rather than waiting there foolishly to cause inconvenience. Necessary damage and wasted time. I really recommend that you adjust your educational training or service attitude. No one wants to be diagnosed, no one wants to quarrel with each other, and things are two sides of the same coin.