Shin Kong Life Insurance

Mr. Shi Yiyou, an insurance salesperson of your company, introduced through a friend, we believe that all fire insurance, domestic and global product liability insurance, auto insurance... will be handled by Shi Jun on his behalf, but the following circumstances caused us a lot of trouble: 1. Factory fire insurance policy number: 130006FXP0001172 expired on 107/11/1 and was notified only on 107/10/31, which made it too late to insure. 2. The CIF insurance policy 130007MMP0022845 was provided very slowly, and it was delayed until the bill of lading documents were sent to the customer. 3. Our mainland customers also want to insure product liability insurance. Ask Mr. Shi whether your company has a branch in mainland China? I only responded very slowly. 4. The "Customer Incident Handling Sheet" for Iranian guests has not been provided for more than three days. 5. The monthly bills are not sent as scheduled. They are always delayed and accumulated for several months before they are combined and sent. As a result, our company cannot enter the accounts immediately every month, and it is invalid to coordinate with Mr. Shi many times. 6. A July policy number 130007MMP0025568, your company’s account is wrong, you will check the account with Mr. Shi when you receive the bill, and you will send a correction note in reply, but then you receive a call from your company on 11/5, and Mr. Shi contacted, but told our company to ignore it, but so far has not received your company's correction sheet. We also asked our business partners, financial partners... to call Shi Jun several times and point out his shortcomings, but the staff did not know whether he was absent-minded or caring about the business we provided. From now on we will transfer all business from Shin Kong Insurance Although the transfer of product liability insurance to another bank requires an overpayment and bears the risk of last year’s product risk, this is still the best decision.

Friendly staff

At the service counter, if the clerk doesn’t help you, you can do it by yourself

Not many people, don't wait too long.

rotten! I can’t swipe my card to pay premiums, and I can’t swipe my card on the online app, so the service desk is sad!

Very bad attitude! If the insurer is not leaving I don't want to come here at all! Super bad!

great! The counter staff is very thorough and the store is tidy

Good service attitude and quick claim settlement