SHOWBA
4.1/5
★
基於 8 評論
小北百貨 24小時全年無休 五金百貨 生活百貨 應有盡有 - Showba.com.tw
小北百貨創立於民國83年,主營業項目為生活百貨、家庭五金等上萬種商品之零售,創辦人秉持【服務在地化】的精神,堅持【物美價廉】貼近國人需求、打造有感城市,並追求企業永續經營及成長,且重視以【服務第一、客戶至上】的宗旨,為顧客提供最便捷的消費環境與購物需求。 當您需要日常用品、五金百貨、文具、廚房用品、各種生活所需的百貨商品等,小北百貨24小時全年無休且應有盡有,提供您【一次購物、全部滿足】的需求,完全不需擔心供給斷電! 源自台南的【小北百貨】,自首家門市至今,全台共有172家門市,並提供許多首屈一指的便利服務,成為眾多消費者的購物好鄰居呢!
Contact SHOWBA
地址 : | No. 10號, Fuxing 1st Rd, Xinxing District, Kaohsiung City, Taiwan 800 |
電話 : | 📞 +8878 |
網站 : | https://www.showba.com.tw/ |
分類: | |
城市 : | Kaohsiung City |
陳
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陳靜紋 on Google
★ ★ ★ ★ ★ 晚間九點左右在店內找電燈泡
有位綁馬尾的小姐在同條走道幫另一位男性客人找燈具
在爬上梯子拿貨架上層燈具的時候沒有事先做安全維護也沒事先示警其他客戶離開
然後失手從貨架上弄掉一組燈具砸到我的頭
過程只有一句
“小姐走開”跟“阿來不及了”
我被砸到頭後站起來,該小姐沒有下梯子檢視我是否受傷
回頭繼續找燈具
然後下梯子收好梯子撿起掉落的燈具
丟下一句“不好意思”就烙跑了
我當場一整個很無言
後來有直接去找該位小姐面質其工作態度及處理疏失
該位小姐矢口否認堅稱自己有第一時間道歉
後續我打電話尋求當班主管提出客訴
當班員工居然可以說他們當班主管沒有上班
我詢問當班都沒有可以負責的代理人嗎?
才有一位“林怡菁”接聽電話
然後聽完事件後表示當班主管要星期六才有上班~
一家24小時營業的連鎖企業體
員工教育跟處理客訴SOP制度荒謬至此
Looking for light bulbs in the store around 9pm
A lady with a ponytail was in the same aisle helping another male guest find lamps
When climbing up the ladder to get the lamps on the upper shelf, I did not do safety maintenance in advance and did not warn other customers to leave in advance
Then I accidentally dropped a set of lamps from the shelf and hit me in the head
The process is only one sentence
"Miss go away" and "It's too late"
I got up after being hit in the head, the lady didn't go down the ladder to check if I was injured
Go back and keep looking for lamps
Then go down the ladder, put away the ladder and pick up the fallen lamp
Leaving a "sorry" and running away
I was speechless the whole time
Later, I went directly to the lady to face her work attitude and deal with negligence.
The lady flatly denied and insisted that she had the first time to apologize
Afterwards, I called and asked the supervisor on duty to file a client complaint.
Staff on duty can actually say that their supervisor on duty is not at work
I asked if there is no responsible agent on duty?
Only one "Lin Yijing" answered the phone
Then after listening to the incident, he said that the supervisor on duty would not go to work until Saturday~
A 24-hour business chain
The SOP system for employee education and handling customer complaints is so absurd
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沈
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沈立鈞 on Google
★ ★ ★ ★ ★ 有兩位服務員很熱心,我的手機無法設小北app,但仍協助我扣點數,感覺小北在人員服務要求比便利超市都好
There are two waiters who are very helpful. I can't set up the Xiaobei app on my mobile phone, but they still help me deduct points. I feel that Xiaobei's staff service requirements are better than convenience supermarkets.
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S
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S am on Google
★ ★ ★ ★ ★ 所販賣的旺昌國際醫用口罩品質極差。
輕鬆一拉,口罩套線就斷開。
The Wangchang International medical masks sold are of extremely poor quality.
Pull it easily, and the mask thread will be disconnected.
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J
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Jackie Chen on Google
★ ★ ★ ★ ★ Good Grocery stores
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R
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Roberto Vasquez on Google
★ ★ ★ ★ ★ Great variety at good prices
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킴
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킴스하우스 on Google
★ ★ ★ ★ ★ Nice place to buy many things.
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M
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MZ20Uzkv on Google
★ ★ ★ ★ ★ Find all kinds of household items here for cheap! Staffs are very helpful should you not know where to look.
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I
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Igor Scheurkogel on Google
★ ★ ★ ★ ★ This 24 hour 7 days a week plastic, tools, canned food, house appliances all you need store when life goes wrong is the BEST!!!!
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