Snail 蝸牛義大利餐廳 民權店

Nice environment with good hospitality, have a nice experience here.

The food was delicious and the service good.

Amazing restaurant love the food n the friendly service, ll definitely come again

Good decoration. Some customers play annoying sound with tablet loudly. That ruins the atmosphere.

Not a pleasant dining experience. Taste not so good. Poor service.

They interior’s nice and clean, and the food tastes great. I had the chicken fillet linguine and cranberry vinegar with aloe, very special.

AVOID this restaurant if you want to have a lovely family dining experience as it offers a terrible service. Well, the food was good and the atmosphere stylish. But - and this is a big one - the customer experience and service is not satisfying for a restaurant of this price category. Our family was asked to leave only 90min into our dinner time and most of us did not even start to eat their dessert (even we were told to have at min 2hrs of dining time) - this was especially disappointing as most food arrived late and of the 90min dining we almost waited 60min for our main dishes. After 80min the waiters started - acting slightly aggressively - moving away some of our tables without asking, really pushing us out, leading to a really negative experience for our family. Terrible service. In summary, AVOID this restaurant if you want to have a relaxed and up-market dining experience. |EDIT| In response to answer of restaurant owner: The restaurant owner deflects the mentioned issues to the customer that it is their fault to be slightly late and eat slow (which is quite an outrageous claim to make). This only shows that the experience we had was not a one-time issue but rather points at bigger issues at management-level.

We ordered Parma Ham Salad, Iberico Pork Stew/Mashed Potato, Lasagne Bolognese and Truffled Wild Mushroom Pizza. All tasted very delicious as expected. Service was good too.