SOAR TRAVEL 漂鳥旅行社有限公司

Soar Travel made my trip to Taiwan so easy and fun. Every detail was looked after and all with a friendly smile. Their language skills were fluent. Without hesitation I would recommend Soar Travel for your next Taiwan holiday or business trip.

I've spent a week in Taiwan for World Congress on Information Technology (WCIT). Yesterday, I joined an Industry and culture tour of Tainan, that Kevin was our tour guide. He spoke fluent English and he was very knowledgable that I could easily get a glimpse of Tainan, which was the first capital and the oldest city according to what he said. He was very accommodating and friendly, and I would definitely recommend him as a tour guide for every traveler to Tainan.

Recommend taking any tour with them, my guide Ted was very knowledgeable and brought me to all the ins and out of Tainan city which I would’ve never found by myself as a solo traveller. He was on time and patient. I would take more tours with their company!!

We contacted SOAR Travel a month prior to our planned 16 day stay in Taiwan in January 2016 and Kevin responded immediately. He patiently helped us with the trip planning, while in a comfortable way providing his honest opinion when our wishes would make the trip less interesting according to our own criteria. He is a good listener and logistics is his strong side. Kevin became our guide for 11 days in Taiwan, driving us from Kaohsuing to Taipei over that time, with some detours. All but one activities worked out great, and the one we did not care for got immediately substituted with something we enjoyed. From all our travel experiences it is a stellar performance considering between four and six activities each day and that he accommodated a fair amount of extras we asked for on the ground. Our trip was about four priorities - food, local culture, photography, and sightseeing. Kevin catered to all of those. We spent a fair amount of time at the markets - both at daytime and evenings. He patiently waited while we took time to setup the tripod, change glass, find the right angle, stopped when we requested at an irresistible mountain view - while gently explaining what our schedule options are if we would delay longer on the spot. He arranged a great local cooking experience (dumplings, soup, salads), excellent jade workshop visit, and a right amount of historical and cultural context along the way. We appreciated Kevin's humbleness and willingness to ask people around or vendors in rare cases when he did not know something about a product or a building. Kevin's own cultural curiosity and travel experiences are very helpful and his English skills are great. The vacation turned out to be more interesting and satisfying than we thought it would based on the information posted on the Internet. We credit Kevin for a large part of that experience.

Kevin was outstanding! We were in the country to help coach with the Uni Lions baseball team and he gave us a great tour of Tainan and the surrounding area. His English was great and had a very nice personality and sense of humor. Highly recommend!

Had a great tour of Tainan with Kevin who spoke excellent English and had loads of interesting insights to share with us. First half of the day was a walking tour of classic Tainan, then in the afternoon we all rode bikes to Anping to see that part of the city. Highly recommended!

Kevin guided our family in Tainan for a day. It was a lovely day, with very interesting places and attractions. Part of the tour was with bikes which was so much fun for us and the kids. We highly recommend Kevin. He has a very fluent English, very patient, flexible and professional. The kids also enjoyed him very much..

I visited Taiwan for the first time since my family moved away nearly 40 years ago. The main purpose of the trip was to understand the cultures and history. It was planned for myself. Since I had no previous travel experience in Taiwan, once I found Kevin as my guide, I left everything for him to arrange with some overall instructions. The planning time was less than 2 months but he was speedy. There was plenty of time to come up with a preliminary itinerary for review. We set on splitting my days (total 10 days with travel time) between Taipei and Tainan, to experience the modern north and the historical south. Along the way, we stopped for smaller towns and other excursions. I had never seen Taipei, it was a very exhilarating experience. I like the high mountains and visited along the river and ocean. In Tainan, there was even more to stop for, the gates, walls and more ocean. At the end, I wanted to see more than my time allowed; it’s because I took my time to savor every sight. Everybody talks about food in Taiwan. Kevin brought me to many TRULY local eateries and some exquisite restaurants. The overall experience was very positive. I saw Taiwan in ways I never had. The sad part was leaning it’s no longer the country I remembered from my childhood. My family homes were gone and my father’s office is now an organic farm. Kevin’s attributes are: - Customer Service: World class. Kevin took the time to understand my needs, which as vague, and treats me as VIP. It did not seem forced. - On Time: Kevin is precision on timing. Never ones I waited around for something to happen. He knows how to stay on schedule. - Cost Effectiveness: He is considerate for all customers. He proposed options to save money on every expect of the spending. For example: suggestions on accommodations, transportations (rail services vs. taxi or rental vs. Uber), and restaurant choices, etc. There is always more then one option. - Knowledge: Kevin knows Taiwan like the back of his hand. His historical insight is remarkable. I don’t believe there any questions missed. He knows every back road and alleyways to take in order to avoid traffic and show me the less traveled local scenes. - Professionalism: His conduct is respectful. - Language: He speaks fluent English, Mandarin and local Taiwanese. We spoke in English and using the 100 Mandarin words I knew. No one is perfect. If I have to pick on something, that would be he eats quite fast in comparison to westerners. But I noticed most Taiwanese eat fast. I would hire Kevin again for any return trips, and those he guides in the vicinity.