STARBUCKS a.mart Yonghe Shop
4/5
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基於 8 評論
Contact STARBUCKS a.mart Yonghe Shop
地址 : | No. 50, Lane 46, Minsheng Rd, Yonghe District, New Taipei City, Taiwan 234 |
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電話 : | 📞 +88977 | ||||||||||||||
網站 : | http://www.starbucks.com.tw/ | ||||||||||||||
Opening hours : |
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分類: |
咖啡店
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城市 : | New Taipei City | ||||||||||||||
Description : | Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. |
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WU on Google
★ ★ ★ ★ ★ 2/10晚間使用熊貓外帶自取服務,一位男店員的態度讓人感覺不太舒服,跟他表明我來領熊貓外帶自取的餐點,他愛理不理的態度就就請我旁邊等,我看著我的餐點做完,擺在旁邊一陣子,店員們有說有笑的工作著,直到那位店員來包裝,但包裝後直接擺在他們後方的工作台上,而不是來詢問我的單號是多少?
雖然店內現場等待的客人除了我僅有一位,我想可能店員們一時忘記,站在取餐檯前的我是要來領餐點的,故我再度說聲不好意思,並提醒我來拿熊貓外帶自取,我的取餐單號是0000號,該店員就說:「這裡有很多單號,有0000、0001、0002、0003、0004你的是哪張?」
我又再重複說了一次取餐單號0000,他轉頭查閱了一下,拿起其中我的那一包轉交給我,我下意識伸手領取餐點並禮貌性的說謝謝,但我謝謝兩個字都還沒說完,我才ㄧ拎到提袋把手,他轉頭就走。
(註:前述單號號碼為舉例,非實際取單號)
上述的購物過程,並非與我長期購買星巴克的經驗相似,一直以來都是金星級會員,也相信星巴克帶給顧客的是一定程度的購物感受與一定程度品質的產品。
不知道該店員,是對於熊貓外帶這部分的態度有所不同,還是對一般顧客也是如此?
期許這次經驗是偶發個案,而非系統性問題。
On the evening of 2/10, I used the Panda take-out service. The attitude of a male clerk made me feel uncomfortable. I told him that I came to pick up the Panda take-out meal, and he just asked me to wait next to him. , I watched my meal finished and put it on the side for a while, the clerks were talking and laughing at work, until the clerk came to pack, but after packing it was placed directly on the workbench behind them instead of coming What is my tracking number?
Although there was only one customer waiting in the store besides me, I thought maybe the clerks forgot for a while that I was here to pick up the meal, so I said sorry again and reminded me to pick up the panda For takeaway, my order number is 0000, and the clerk said, "There are many order numbers here. Which one is yours 0000, 0001, 0002, 0003, 0004?"
I repeated the order number 0000 again, he turned his head and checked it, picked up my bag and handed it to me, I subconsciously reached out to pick up the meal and politely said thank you, but I thank the two Before I could finish speaking, I just grabbed the handle of the bag, and he turned his head and left.
(Note: The aforementioned tracking number is an example, not the actual tracking number)
The above shopping process is not similar to my long-term experience of buying Starbucks. I have always been a Gold Star member. I also believe that Starbucks brings customers a certain degree of shopping experience and a certain degree of quality products.
I don't know if the clerk has a different attitude towards the panda take-out part, or is it the same for ordinary customers?
Expect this experience to be an episodic case rather than a systemic problem.
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EthanRock730 on Google
★ ★ ★ ★ ★ nice
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黃傲霜傲霜 on Google
★ ★ ★ ★ ★ STARBUCk
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Kelly Lin on Google
★ ★ ★ ★ ★ Quiet, spacious, great customer services, nearby large retail grocery store.
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Dylan Furuta on Google
★ ★ ★ ★ ★ Quiet, good customer service, a really good place to focus and get things done??
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Min-Wei Lin on Google
★ ★ ★ ★ ★ Excellent as always
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Ernest Cheng on Google
★ ★ ★ ★ ★ As a Starbuck this is quite a large spot to hang out with your friends.
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Wesley Lee on Google
★ ★ ★ ★ ★ A quiet relaxing place for a nice afternoon coffee.
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