Startravel

3.3/5 基於 8 評論

Contact Startravel

地址 :

No. 95號16, Section 1, Xintaiwu Rd, Xizhi District, New Taipei City, Taiwan 221416

網站 : https://www.startravel.com.tw/
分類:
城市 : New Taipei City

No. 95號16, Section 1, Xintaiwu Rd, Xizhi District, New Taipei City, Taiwan 221416
G
Great Cheng on Google

新公司已遷移至汐止新台五線的遠雄大樓,需要在四樓利用電腦通知客服發通行卡,就是智慧型大樓出入口及電梯皆需用到的卡片。
The new company has moved to the Farglory Building on the fifth line of Xizhi New Taiwan. It is necessary to use the computer on the fourth floor to notify the customer service to issue a pass, which is the card used for the entrance and exit of the smart building and the elevator.
B
Bonnie Shih on Google

因疫情取消澎湖行程,不主動通知旅客疫情升級,有無其他配套措施,待我自行打電話取消,說疫情的影響以及煙火秀取消,以及居住地附近確診案例頻傳,服務專員卻說,現在到哪都有很多確診案例,因為都要出團了急著取消,只能同意所謂的(定形化契約)扣除團費的百分之三十,延期也是要扣一樣的錢,事後想想還是讓人很不開心,客服的回應也只是會避重就輕,按照約定扣百分之三十...... 讓人感到只要不太了解契約,就是會有讓人受騙的感覺,有了這次經驗,以後不會參與這家的任何行程
I canceled the trip to Penghu due to the epidemic, and did not actively notify passengers of the escalation of the epidemic. Whether there are other supporting measures. I will call to cancel by myself, saying the impact of the epidemic and the cancellation of the fireworks show, and the frequent confirmed cases near my place of residence, but the service commissioner said, I go anywhere now There are many confirmed cases, because they have to leave the group and cancel it in a hurry. They can only agree to the so-called (formalized contract) deduction of 30% of the group fee. The extension is also deducted by the same amount. It is still very difficult to think about it afterwards. Not happy, the response from the customer service is just to avoid the most important things, and deduct 30% according to the agreement... It makes people feel that as long as they don’t understand the contract, they will feel deceived. With this experience, they will not participate in any itinerary of this house in the future.
孫櫻芬 on Google

業務人員服務親切,非常細心,有問題,疑問,看到留言訊息,馬上電話回覆,幫妳解決~ 再次感謝業務呂佳芸小姐,還有楊小姐的幫忙?
The sales staff are kind and attentive. If you have any questions or questions, if you see the message, you will immediately reply by phone to help you solve it~ Thanks again to the business Miss Lv Jiayun, and Miss Yang for your help?
J
Jente Chien on Google

客服電話打了3個小時都打不通,到底是怎樣?
謝佳穎 on Google

參加燦星北海岸淨灘活動,覺得很有意義!還有送小禮物以及好吃的果凍~淨灘玩泡溫泉吃下午茶緩解疲勞超舒服,領隊人也很好,很用心講解~
Participating in the beach cleaning activity of Canxing North Coast is very meaningful! There are also small gifts and delicious jelly~ It is super comfortable to play in the hot springs and eat afternoon tea to relieve fatigue. The leader is also very good and explains very carefully~
y
yaphone on Google

2022阿里山夜未眠 實際上就是外面找包車服務 寫著日出雲海但要客人自己訂小火車的票 包車服務也不能入園區,旅行社連通行證都沒準備 整個旅程只有司機最專業,那乾脆單純找司機還比較便宜 打過去詢問訂票事宜還一副理所當然票要自己買??? 票兩個禮拜前就開賣了,成不成團旅行社卻要等到一個禮拜前才能確定 新年第一天就這麼折騰人
2022 Alishan sleepless at night It’s actually looking for a chartered car service outside It says sunrise and sea of ​​clouds, but guests have to book their own train tickets The chartered car service is also not allowed to enter the park, and the travel agency has not prepared a travel permit Only the driver is the most professional for the whole journey, so it is cheaper to simply find the driver Called over to ask about the ticket booking, and it is a matter of course that you have to buy the ticket by yourself??? Tickets were on sale two weeks ago, but if you can't form a group tour agency, you have to wait until a week ago to confirm Toss people like this on the first day of the new year
f
frank liu on Google

good
K
Kai Yang on Google

Great service

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