STUDIO A 授權維修中心

The two people I contacted earlier were very patient and nice As a result, at 12:00 on 5/12 today, unfortunately, I had to perform a phone reset and met a fat boy. very impatient speak very rudely Does not assist guests with problems I just want to send it off I reset my phone and it doesn't help Just say it, let them go. Checked the internet after the fact about how to restore iCloud backup The above is to say that if the device is already set up, you must first erase all contents of the device before restoring from backup using the steps below. It is equivalent to that the service staff has already set up the device without restoring the backup, so if we want to restore the backup, do we still have to clear everything by ourselves? ? ? Doing things half way makes the guests very troubled, the point is that the attitude is still very bad!

Reminder: You must make an appointment first when you come to the repair center for maintenance or testing! ! ——The story begins—— The original mobile phone (iphone12) was sent back to the original factory to repair the rear lens in Shinkong’s istore. I waited for a long time for two weeks. Although it was repaired, the front lens was very dusty (about four visible dusts visible to the naked eye). , My heart is cold, I think why the original Apple repair is so exaggerated, I was still hesitant to send it again, but it is really annoying to wait so long, plus I don’t know if there will be other problems if I repair it again. At this time, I directly contacted the customer service of Apple’s official website, and I really want to recommend it. Although the customer service is contacted by sending messages like messenger, the attitude of reply is very good and the speed is very fast. After objectively analyzing the condition of my phone Suggested me to go directly to their authorized repair center, and also very considerate to post to me all the stores in my county and city. He reminded me to make an appointment, but I did not think so much and went straight out. When I arrive at the scene, I draw a number plate, but because I call the number on the spot, even if the person with an appointment comes later than me, I can still give priority to me to consult. When it is my turn, I have already waited for 45 minutes. I really regret why I didn’t. Make an appointment The service staff carefully confirmed my warranty time (you must confirm before you come to avoid their troubles. The day I sent for repair happened to be the last day of the warranty, so I must come today) I told him about my situation and said that the phone should be left for testing first. If they can fix it here, it should be completed today. If it doesn’t work, I’ll contact me again. As a result, after about four hours, I received a text message saying that it was repaired! ! ! The action is really super fast! ! ! Compared to sending it back to the original factory, it will take two weeks. Although it is authorized repair, it is the service of the original factory. The efficiency is faster. I really appreciate Apple's customer service for giving me this suggestion. Thank you to the repair shop! It’s just that I went too eagerly that day and didn’t take a good photo of the environment here, but I went to the store next door to post a protective sticker (and it only costs 290 to send the protective sticker back for repair). Thank you very much for your service to make my mobile phone up and down. Can come back to me safely