SUBWAY三多店
3.5/5
★
基於 8 評論
Contact SUBWAY三多店
地址 : | 802, Taiwan, Kaohsiung City, Lingya District, Sanduo 2nd Rd, 302號SUBWAY三多店 |
電話 : | 📞 +887979 |
網站 : | https://subway.com.tw/ |
分類: |
霍吉餐廳
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城市 : | nd Rd |
Description : | Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. |
謝
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謝孟君 on Google
★ ★ ★ ★ ★ 店面乾淨整潔,內用或外帶都很棒!
The store is clean and tidy, great for in or out!
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Sacha Chen on Google
★ ★ ★ ★ ★ 不要事情沒搞清楚就想當和事佬或覺得自己很公正。
言盡於此,不再回覆。
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你的回應看起來就是沒有詳細把客戶評論看完。
第一,我絕對敢跟你們店員對質當天是不是跟我說夾鏈袋缺貨所以醬料沒辦法另外包,你可以問你們上早班的店員敢不敢出來跟我說。
第二,別家店胡椒都沒缺貨就你們家缺貨嗎?我台北高雄總共去過少說七八間店,每間都有胡椒,如果真的缺貨,為什麼大多數的店都有?
第三,我不是要求外送,我要外送的原因是因為你們的店員沒有把我全部的餐點裝進紙袋然後沒有告訴我,導致我沒有拿到其中一份餐點,所以我才要求他把東西送來給我。而這個問題在其他店從來沒有發生過。一樣是買沙拉,別間店可以裝進紙袋,為什麼你們的店員就沒有裝紙袋?沒裝沒關係,但也沒有跟我說他沒裝,所以我紙袋拿了就走,等到公司才發現沙拉不在裡面。
而且在我拿完餐點之後,我人還在店外整理我摩托車的車廂,至少一兩分鐘,有足夠的時間追出來跟我說東西沒拿到,但你們的店員完全沒發現客戶的餐點還在櫃台上。
至於菜量多寡,我也不是第一個這樣評論的了,你說有特製的測量器具,但我買的時候從來沒看過你們店員真的拿東西出來測量,有些店會放小電秤但你們店也沒有。
還有,我那天去的時候麵包不是選擇不多,是「完全沒選擇」,只有蜂蜜燕麥,而且也只剩一條12吋的,早上九點,完全不合理。員工訓練再不加強,再好的店面位置都沒用。
不想再講了,光是第一點還想跟我爭論就知道你們完全是死鴨子嘴硬不想認錯。
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今天整個傻眼。
九點到店裡,整個麵包櫃都是空的,跟我說只剩下蜂蜜燕麥,欸不是,我可以理解隔夜麵包會拿出來墊早上的檔,但麵包櫃存量不多不是應該提早開始烤嗎?
你們的菜向來比別間店少也就算了,說醬料要另外包,跟我說現在缺夾鏈袋沒有辦法另外包。點了沙拉跟潛艇堡,最後裝袋的只有潛艇堡,也沒提醒客人沙拉不在袋子裡。打電話去要你們送說人手不夠,要你們隔天再給我一個新的,跟我說客制化的商品你們沒辦法賣所以不能給新的,小姐是你自己沒有拿到沙拉,我有放在櫃台上哦我們有監視器。
在其他店從來沒遇過一早就沒麵包,沒有夾鏈袋,然後就你們家萬年沒有胡椒;別人家的沙拉可以裝紙袋,你們家不裝然後沒裝還沒提醒客人;見講不過了就說我們有監視器哦,有監視器也只是證明你沒把東西放袋子裡也沒提醒客人沙拉不在紙袋裡好嗎。你們店員都沒發現客人東西沒拿還在櫃檯上嗎?
台灣subway想跟總公司客訴只能用英文,難怪一堆加盟店主有恃無恐。絕對不會再踏進你們這間店了,寧可去師大店跟學生排隊。
Don't try to be a peacemaker or think you're fair without getting things straight.
Having said that, no further reply.
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Your response seems to be that you didn't read the customer reviews in detail.
First, I definitely dare to confront your clerk if I told me that the zipper bag was out of stock that day, so there is no way to pack the sauce. You can ask your clerk on the morning shift if they dare to come out and tell me.
Second, if other stores are out of pepper, is yours out of stock? I have been to a total of seven or eight stores in Kaohsiung, Taipei, and each of them has pepper. If it is really out of stock, why do most stores have it?
Third, I'm not asking for delivery, the reason I want delivery is because your clerk didn't put all my meals in a paper bag and didn't tell me, so I didn't get one of the meals, so I asked for it He brought things to me. And this problem has never happened in other stores. The same is to buy salads, other stores can put them in paper bags, why don't your clerks put paper bags? It doesn't matter if I don't have it, but I didn't tell me that he didn't, so I took the paper bag and left, and it was only when the company found out that the salad was not in it.
And after I finished my meal, I was still tidying up the compartment of my motorcycle outside the store, at least a minute or two, there was enough time to chase after me and tell me that I didn't get the item, but your clerk didn't notice the customer at all. Meals are still on the counter.
As for the amount of dishes, I am not the first to comment like this. You said that there are special measuring instruments, but when I bought it, I never saw your clerk actually measure it. Some stores will put small scales, but you Neither does the store.
Also, when I went there that day, I didn’t have many choices for bread, it was “no choice at all”, there was only honey oatmeal, and there was only a 12-inch loaf left. At nine o’clock in the morning, it was completely unreasonable. If staff training is not strengthened, no matter how good the store location is, it will be useless.
I don't want to talk about it anymore, just because you want to argue with me on the first point, you know that you are completely dead duck mouths and don't want to admit your mistakes.
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Totally dumbfounded today.
When I arrived at the store at 9 o'clock, the entire bakery was empty, and I told me that there was only honey and oatmeal left. No, I can understand that the overnight bread will be taken out for the morning's stall, but there is not much stock in the bakery, so I should start baking earlier. ?
Your dishes have always been less than other restaurants, so it’s okay to say that the sauces need to be packaged separately. I told me that there is no way to package them because of the lack of zipper bags. Ordered salad and subs, only subs were bagged at the end, and the guests were not reminded that the salad was not in the bag. I called and asked you to send me a new one. I asked you to give me a new one the next day. I told me that you can't sell the customized product, so you can't give a new one. Miss, you didn't get the salad yourself. I have it. On the counter oh we have monitors.
In other stores, I have never encountered no bread or zip-top bags in the morning, and then your family has no pepper for ten thousand years; other people's salads can be put in paper bags, but if you don't put them in your house, you haven't reminded customers; Saying we have a monitor, it just proves that you didn't put things in the bag and didn't remind the guests that the salad is not in the paper bag. Didn't your clerk notice that the customer's items were still on the counter?
Subway in Taiwan wants to complain to the head office only in English, no wonder a bunch of franchise owners are confident. I will never step into your store again, I would rather go to the Normal University store to line up with students.
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YEN騰(YEN) on Google
★ ★ ★ ★ ★ 6/3 18:44消費時,負責選麵包體的男性員工,自己沒聽清楚顧客表示的產品,竟然很大聲回以「蛤!」方式應對顧客,需再訓練教導;其他員工都很親切優秀值得嘉獎!
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綺
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綺 on Google
★ ★ ★ ★ ★ 我當是在uber定的
點了一個照燒雞潛艇堡一杯氣泡水還有一個餅乾
他的潛艇堡我要求加熱 結果不僅吃起來一點加熱的感覺都沒有還沒味道(像在嚼蠟
那杯氣泡水也讓我很無言 剛喝第一口就有個螞蟻本來覺得可能是送的時候螞蟻趁機跑進去的 結果後面喝的時候一大堆螞蟻 氣的我直接倒掉了 整杯螞蟻是叫我補充蛋白質嗎?
還有那個餅乾軟塌塌的一撥就碎 我吃第一口的時候就吐了(不知道是不是我口味問題但真的很難吃
整體評價我只能說觀感很不好
下次絕對不會買這間subway的
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Neco L. on Google
★ ★ ★ ★ ★ 營業時間到晚上十點,九點的時候走進去要購買,離結束營業還有一小時,不是半小時,更不是關店十分鐘或一分鐘前走進去
然後就被一位綁頭髮的男店員翻白眼,點餐作餐也很不耐煩
看了評論早已很多人反應過態度問題,雖然店家總是回覆說會改善,但我想店家應該沒這個打算
給該男店員:看您做到一副很累厭世樣,那請您去檢討貴店人力問題,不要只會出氣在客人身上,您若覺得餐飲業很累,您可以找其他工作,如果沒能力找到更好的工作,就檢討自己工作態度吧!都幾歲了還在那邊小孩子脾氣喔?
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林
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林青慧 on Google
★ ★ ★ ★ ★ Good food!Good Service!
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Aaron Shih on Google
★ ★ ★ ★ ★ This new Subway store opened its door in 2020. Nice, clean and bright dinning space. Sockets to charge your cellphone are available.
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Carlos Pedroza on Google
★ ★ ★ ★ ★ Nice, clean restaurant and friendly staff. This Subway is located right next to the busy Guanghua Night Market. Perfect location if can't decide what to eat. Your typical American style restaurant with an asian flare. I will be definitely be back.
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