Sunbeam product Taichung Branch Insurance Co., Ltd.
3.4/5
★
基於 8 評論
Contact Sunbeam product Taichung Branch Insurance Co., Ltd.
| 地址 ： | No. 340號, Section 2, Taiwan Blvd, North District, Taichung City, Taiwan 404 |
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| 電話 ： | 📞 +888 | ||||||||||||||
| 網站 ： | https://www.skinsurance.com.tw/SKI/index.aspx | ||||||||||||||
| Opening hours : |
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| 分類： |
保險公司
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| 城市 ： | 北區 Taichung City |
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許
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許皓翔 on Google
★ ★ ★ ★ ★ 出車禍保戶［臨櫃］出險了，理賠也不會打電話過來知會一下，公司電話分三個時段打也打不通，打0800客服又要跟我要理賠案號，富邦產物當天就打電話了，在便宜我也不會選這種消極的公司，爛透了！
 The car accident insurer [Temporary Cabinet] is out of danger, and the claim settlement will not call to inform. The company phone number is divided into three periods and cannot be reached. Calling 0800 customer service will ask me for the claim number. Fubon Products will call it on the same day. Phone calls, I would not choose such a negative company at a cheap price, it sucks!
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C
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Chien Rayjay on Google
★ ★ ★ ★ ★ 一直以來車子強制險都是在新光處理，
很少有機會來到臨櫃處理事務，
感受到難得的服務，
確實比其他同業更加有人情味。
The compulsory car insurance has always been handled by Shin Kong,
Rarely have the opportunity to come to the closet to handle affairs,
Feel the rare service,
Indeed more humane than others in the industry.
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偶
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偶然的旅人 on Google
★ ★ ★ ★ ★ 臨櫃辦理保險業務（新光）直上12樓，防疫期間於電間按鈴，會有專員提供現場服務。
旁邊博館東街可停機車，台灣大道邊上停車較不易。
Handle insurance business at the counter (Xingguang) and go straight to the 12th floor. During the epidemic prevention period, ring the bell in the electric room, and there will be a specialist to provide on-site service.
Parking is available on the East Street of the Museum next to it, and parking on the edge of Taiwan Avenue is not easy.
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林
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林琦玉 on Google
★ ★ ★ ★ ★ 一樣保險公司，新光產險真的好...沒話說，所以給出五顆星的服務親切，熱情..
理賠態度良好...
+邦真的是差到爆...親身體會過..愛理不理的..
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采
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采彡虫工甲鳥 on Google
★ ★ ★ ★ ★ 三天前打電話要詢問火險變更扣款相關事宜，客服人員說要請專員打給我，結果過了三天到今天一樣沒消息，剛剛再打過去竟然沒人可諮詢，上次就是因為新光產險的人員上次幫我辦理更變沒成功導致我差點被其他銀行列為信用評等不良的用戶，專業不足就算了，服務還比路邊攤差
I called three days ago to inquire about the deduction of fire insurance changes. The customer service staff said that they would ask the commissioner to call me, but after three days, there is still no news. I just called again, but no one can consult. The last time was because of Shin Kong The last time the insurance personnel helped me to change the change was unsuccessful, which caused me to be listed as a user with bad credit rating by other banks. Even if the professionalism is not enough, the service is still worse than the roadside stall.
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R
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Ray Tsai on Google
★ ★ ★ ★ ★ 服務迅速親切,保單批改只花了3分鐘不到,而且退款還有簡訊通知! 一樣的流程,在富邦台中通訊處(五權西路上)臨櫃花了最少一小時.也因此會考慮其他車輛轉他們家的保險了(另外,停車非常方便,同側台灣大道/英才路口就有一個收費停車場.每半小時收費 20)
The service is fast and friendly, it only takes less than 3 minutes to correct the policy, and there is a SMS notification for refunds! The same process, it took at least an hour to come to the counter at Fubon Taichung Communication Office (Wuquan West Road). Therefore, I will consider it. Other vehicles have transferred their insurance (in addition, parking is very convenient, there is a paid parking lot on the same side of Taiwan Avenue/Yingcai intersection. It charges 20 per half hour)
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J
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Joven Lositano on Google
★ ★ ★ ★ ★ Woowwws me
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k
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kevin couto on Google
★ ★ ★ ★ ★ As a foreigner I came here to make my first accident report. The service was absolutely terrible. The girl who came to take my information acted like she was bothered to speak to me after I told her I can not speak Chinese. She explained nothing to me and just pointed to chinese on documents and said I should call there. When I called in advance they said they will assign someone who can speak english to me. When I requested this from the girl who helped me she rolled her eyes and nobody ended up coming to explain anything to me. I had to have my friend translate on the phone for me and ask the necessary questions because the representative didn't explain anything only copied my documents. I am leaving their office without a single question answered. After my insurance policy is done for this year I will definately change insurance companies based on this experience. Terrible unfriendly service. To other foreigners, in my opinion, find a different insurance company with friendlier service who are at least willing to speak english to you and are friendly. It was not even close to a pleasant experience. If I can give them 0 stars here I would. 7 years living here never experienced such bad customer service as this. I even had to also ask several time for them to give me the Google maps location of their office so I can make this review. Only 1 guy even offered to help but he was not assigned to taking clients he was only passing by. This review is for Shin kong insurance not sunbeam I think they are in their old location of sunbeam insurance
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