Swarovski
3.8/5
★
基於 8 評論
Contact Swarovski
地址 : | No. 777, Bo'ai 2nd Rd, Zuoying District, Kaohsiung City, Taiwan 813 |
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電話 : | 📞 +887 | ||||||||||||||
網站 : | http://www.swarovski.com/ | ||||||||||||||
Opening hours : |
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分類: |
珠寶商
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城市 : | Kaohsiung City |
![No. 777, Bo'ai 2nd Rd, Zuoying District, Kaohsiung City, Taiwan 813](https://gstatic.yellowsite.net/gpictures/900x600/8527/MXxjRXRON0xSMFhlaW1JS28tM0lqNGtBJnlhdz0yNzMuNjM5NHx5ZWxsb3dwYWdldHcuY29tXzA.jpg)
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Michael on Google
★ ★ ★ ★ ★ 來看項鍊,可惜感受到的服務態度不如小七店員,店員不到五分鐘語氣開始煩燥。
最後寧願另找別家分店消費,Swarovski 品牌印象大扣分。
Looking at the necklace, it is a pity that the service attitude is not as good as that of the Xiaoqi clerk. The clerk's tone became irritable in less than five minutes.
In the end, I would rather find another branch for consumption, the Swarovski brand impression will be deducted.
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Shiuan on Google
★ ★ ★ ★ ★ 兩個月前去消費,服務態度蠻好蠻親切的。
今日去消費,換了另一位櫃姐介紹,一直推銷,跟他說了讓我們討論一下,還是一直咄咄逼人不給我們討論的空間,讓人感覺很不舒服,是個很不愉快的消費經驗。
I went for consumption two months ago, and the service attitude is quite good and kind.
I went to consume today. I changed the introduction of another counter sister, and kept selling. I told him to let us discuss, or kept being aggressive and not giving us room for discussion, which made people feel very uncomfortable and was a very unpleasant consumer experience.
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楊
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楊珮潔(Sunny Toby) on Google
★ ★ ★ ★ ★ 巨蛋店的服務真的很好.因爲送禮的關係,所以來挑選了禮物.櫃姐服務態度很好,因為本人的選擇障礙,櫃姐都沒有不耐煩.超推
The service at the Dome Store is really good. Because of the gift-giving relationship, I came to choose the gift. The service attitude of the cabinet girl is very good. Because of the obstacle of my choice, the cabinet girl is not impatient. Super push
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Rosie Pan on Google
★ ★ ★ ★ ★ 會想給四個顆星單純是因為商品很棒 就是服務(一顆星)可惜了
由於巨蛋門市距離家裡近且漢神巨蛋一直是心目中最棒的百貨
所以抱著期待的心情去逛swarovski。第一次購買時間為2020.07.31
當時由於款式眾多有些猶豫,因此短髮櫃姐介紹完後跟她說我考慮會來找她買。但她臉色明顯變臉(標準的不買臭臉),就連離開後我跟她說謝謝也不回我。隔天回到櫃上購買,為了不讓她覺得被同事搶業績,所以我決定倘若短髮櫃姐在櫃上就跟她買。一看到我本來也是臭臉,我說要買3個商品後,笑得如此燦爛是我從沒看過的笑臉。總之這次的服務非常非常非常不滿意
2021.08.23 晚上找了swarovski的其他櫃姐,畢竟前一天去詢問商品時態度還不錯(即使沒買)。 櫃姐很貼心的幫我介紹其他深受長輩喜愛且數量極少的款式(耳環及項鍊),我明確表示只需要耳環。或許櫃姐有業績壓力或是推銷商品的需求,我都可以理解。但我已經明確表示當事人喜歡的款式以及需求,卻在櫃姐推銷的過程中有不好的感受。除了沒選擇她推薦的款式而臭臉外,一直被暗示沒送成套的飾品好像對長輩很小氣或是為什麼不想送成套的!我已經覺得被冒犯了,所以我態度也不是很好。但接過手的東西還是有說聲謝謝,反而櫃姐是一句話不說。 當下我只想拿到東西趕快走人
這兩次在swarovski的購物經驗已經讓我覺得沒耐性再忍受這樣的事情,完全不會想回到此櫃上消費
因為連兩位的櫃姐皆是此服務方式,讓我覺得是不是swarovski的教育訓練就是這樣呢
I want to give four stars simply because the product is great, but the service (one star) is a pity
Because the Dome store is close to home and Hanshin Dome has always been the best department store in my mind
So I went to Swarovski with anticipation. The first purchase time is 2020.07.31
At that time, I was a little hesitant because of the many styles, so after the introduction of the short hair locker, she told her that I would consider coming to her to buy it. But her face changed obviously (the standard is not to buy a bad face), and even after leaving, I said thank you to her and didn't return me. I went back to the counter to buy it the next day. In order not to make her feel that she was robbed of her performance by a colleague, I decided to buy it with her if the girl with short hair was on the counter. When I saw that I was a stinky face, I said that I would buy 3 items and smiled so brightly is the smile I have never seen before. All in all, the service this time is very very very unsatisfactory
2021.08.23 I found other Swarovski cabinet sisters at night. After all, I had a good attitude when I asked about the product the day before (even if I didn't buy it). The cabinet sister is very kind to help me introduce other styles (earrings and necklaces) that are loved by the elders and are very small. I made it clear that only earrings are needed. Perhaps the counter sister has performance pressure or the need to promote products, I can understand. However, I have made it clear that the client’s favorite styles and needs have a bad feeling during the sales promotion process. In addition to not choosing the style recommended by her and having a bad face, it has been hinted that not giving a set of accessories seems to be stingy to the elders or why don't you want to send a set! I already feel offended, so my attitude is not very good. But I still said thank you for what I took over, but the cabinet sister didn't say a word. Right now I just want to get things and leave
The two shopping experiences in Swarovski have made me feel impatient to endure such things again, and I don’t want to go back to this counter to spend at all.
Because even the two cabinet sisters use this service method, I think it’s the same for Swarovski’s education and training.
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Hsu Belli on Google
★ ★ ★ ★ ★ 雖然swarovski的水晶是屬於玻璃水晶而不是天然水晶, 但它首屈一指的切割技術及卓越的品質和不斷創新的多元化設計, 個人覺得是很不錯的選擇。除了水晶飾品以外, 還有各種水晶擺設、塑像及手錶, 因為價格並不會太高, 所以一次都會多買好幾款?,櫃台人員親切,也常接到新品上市的通知簡訊和電話聯繫,在售後服務方面,我給予很高的評價。
Although Swarovski's crystals are glass crystals rather than natural crystals, but its cutting-edge cutting technology and excellent quality and constantly innovative diversified design, personally think it is a very good choice. In addition to crystal jewelry, there are various crystal decorations, statues and watches. Because the price is not too high, I will buy several more at a time. In terms of after-sales service, I give a high rating.
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Sheina on Google
★ ★ ★ ★ ★ 服務人員親切,不會強迫推銷,要挑選送禮的也能找到適合的作品
The service staff are friendly, they will not force sales, and those who want to choose gifts can also find suitable works
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Kuo Peggy on Google
★ ★ ★ ★ ★ 門市人員有耐心,也會很貼心地告知最新活動(省荷包對地方媽媽很重要)
The store staff are patient and will be very considerate to inform the latest activities (the provincial wallet is very important to local mothers)
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沐小喬 on Google
★ ★ ★ ★ ★ 很棒的服務,不會勉強我買他們介紹過的東西,不買也不會臭臉,還會幫我算好什麼活動會比較划算,買久都知道我喜歡的款式,會直接拿我喜歡的款式給我看,已經在巨蛋買了有3-4年了吧,還是很愛來巨蛋買,正因為服務很好?
Great service, they won't force me to buy the things they have introduced, and I won't make a bad face if I don't buy them. They will also help me figure out what activities will be more cost-effective. I know the styles I like after buying them for a long time, and I will directly take the ones I like. Show me the style. I have bought it at the Arena for 3-4 years. I still love to buy it at the Arena because the service is very good?
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