T.K.K. Fried Chicken
3.6/5
★
基於 8 評論
Contact T.K.K. Fried Chicken
地址 : | No. 218-2號, Guangming Rd, Beitou District, Taipei City, Taiwan 112 |
電話 : | 📞 +88897 |
網站 : | http://www.tkkinc.com.tw/ |
分類: |
雞肉店
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城市 : | Taipei City |
烏
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烏鴉 on Google
★ ★ ★ ★ ★ 最近突然想回味台式炸雞,跑來了幾趟。
說實話,第1次消費體驗不太好......
但是,嘴饞了幾天,又來了幾次。
發現,可能是公司經營方針的定位使這間店變成現在這樣。
位在交通要道上,旁邊是觀光景點,北投公園、北投圖書館、露天溫泉、泡腳池、高級溫泉飯店林立+地熱谷等等。
店面夾在「麥當勞」和「肯德基」之間廝殺生存......,
偏偏店面最小又沒2樓。
現在又多了「漢堡王」加入戰局,根本是連鎖速食店一級戰區。比三國鼎立還刺激~~
給5顆星是考量店員能在整體環境如此受限下生存,站在經營者和消費者間的評價。
如果是單論消費者立場,不會超過3顆星!
圖片是趁沒人時拍攝的,很不錯!
––––––––評比(文長慎入)––––––––
1.的確有「冷氣風量過大的問題,2小桌限定」:
不是溫度太低是風太大。
其實是出風口位在特定位置,下面剛好有2小桌。
那2小桌客人會很不舒服,其他位置就沒這問題。
2.等待過長+備料不足,店員太少(只有3人?):
A.觀察上,應該是店面定位戰略疏失,
造成店面過小+內用數不足,最終導致店員數量刪減至最低運營量能。
這幾天來,店員都固定那3個在變換,沒看過其他臉孔。
B.備料+等待時間的問題點是相同的,
員工數不足,僅1.2個在處理。雖然備料量比不上大間店面,
但 「所有事物給少數人處理」,很像便利商店......,
反而不像是連鎖速食店的經營方式,分工不夠細膩。
而且,他們縮減到僅1個收銀台,便利商店至少都2個。
收銀檯同時與出餐區合併,隔壁肯德基至少有分割收銀台和出餐區。
C.看到有人反應無肉汁,乾癟難吃。關於這點,我點餐幾乎都要等@@,很多都現炸,新鮮好吃沒這問題!只是人多時,等超過20分鐘過(僅1次)......
3.硬性缺點+優點補強:座位少+無2樓,但空間舒適+有廁所
A.店面本來就偏小,座位數自然有限。但沒有2樓更顯悽慘......
B.慶幸的是,自從重新裝潢過後,「空間舒適」許多。
後面內層2個大桌,很僻靜。外面看不到裡面+裡面也看不到外面。
如果是「一群人打算來消費,建議先派人看裡面有沒空位」。
6.態度評估:
A.店員服務態度的確乎好乎壞。嘻笑打鬧有遇過,
但個人覺得還好,不然店員每個一直繃著神經,最後一定會臭臉~~對店員或客人都不好。
B.至於有人說口罩沒戴好,我是沒看過。
我是有看到店員把炸物放入油鍋之後,等待時間才對話。
C.不建議巔峰時期造訪:
人數太少導致量能不足,反應時間過長。
同時,這間於用餐時間的外送訂單很多。更直接成為壓倒服務品質的最後一根稻草~~
如果情況允許,多請幾個店員會改善,至於成本開銷就自行評估吧!
另外,得幫忙平反一下。店員其實態度不能說是一流,可是也不差。
是本來外表就比較嚴肅和面無表情些,無法苛求這一點。
7.疫情情形:
導致2人小桌只能做1人,4人大桌則不受影響?
顛峰時間常常有路過,
或其他連鎖速食店因為人太多轉戰過來的人。
結果,常因為位子數量+疫情削減座位數的策略下,而不了了之。很可惜!
這裡唯一能稱讚的是,公司對防疫的重視。
8.托盤設計和材質很像國軍在用的傳統鋁盆:
(老人家洗澡再用很粗造不平整的那種),不知道是刻意營造這種質感還是為了耐用省成本?
9.價格粉貴:
不得不說,雖然現在萬物齊漲,但頂呱呱的價格實在漲太多。
跟其他間連鎖店相比毫無價格優勢。希望公司能改進!
目前作為消費者的解方,找優惠券使用或選購優惠活動餐點。
Recently, I suddenly wanted to reminisce about the Taiwanese fried chicken, so I came here a few times.
To be honest, the first consumer experience was not very good...
However, after being greedy for a few days, I came again several times.
It was discovered that the positioning of the company's business policy may have made this store what it is now.
Located on the main traffic road, next to the tourist attractions, Beitou Park, Beitou Library, outdoor hot springs, foot baths, high-end hot spring hotels + geothermal valleys and so on.
The store is sandwiched between "McDonald's" and "KFC" to survive...,
But the store is the smallest and has no second floor.
Now there are more "Burger King" to join the battle, it is basically a first-level war zone of chain fast food restaurants. More exciting than the Three Kingdoms~~
Giving 5 stars is an evaluation that considers the clerk's ability to survive in such a limited overall environment, standing between the operator and the consumer.
If it is a single point of view of the consumer, it will not exceed 3 stars!
The picture was taken when nobody was there, it was great!
–––––––– Appraisal (Wen Chang Shen enters)––––––––
1. There is indeed "the problem of excessive air-conditioning air volume, limited to 2 small tables":
The temperature is not too low but the wind is too big.
In fact, the air outlet is located at a specific location, and there are just 2 small tables below.
The guests at the 2 small tables will be very uncomfortable, but there is no such problem in other positions.
2. Waiting too long + insufficient preparation, too few staff (only 3 people?):
A. Observation, it should be the negligence of the store positioning strategy.
As a result, the store is too small + the number of internal use is insufficient, and ultimately the number of store staff is reduced to the minimum operating capacity.
In the past few days, the clerk has fixed that the three are changing, and have not seen other faces.
B. The problem of material preparation + waiting time is the same,
The number of employees is insufficient, and only 1.2 are being processed. Although the amount of stock is not as good as that of a large store,
But "all things are handled by a few people", much like a convenience store...,
On the contrary, it is not like a chain of fast-food restaurants, and the division of labor is not delicate enough.
Moreover, they have reduced to only one cash register and at least two convenience stores.
The cash register is merged with the dining area at the same time, and KFC next door has at least a separate cash register and dining area.
C. Seeing that some people reacted without gravy, it was shriveled and unpalatable. Regarding this point, I almost have to wait for @@ to order, many of them are fried, fresh and delicious, no problem! It’s just that there are too many people, so I have to wait for more than 20 minutes (only once)...
3. Hard shortcomings + strengths reinforcement: less seats + no second floor, but comfortable space + toilet
A. The store is inherently small and the number of seats is naturally limited. But no second floor is more miserable...
B. Fortunately, since the re-decoration, the "space is more comfortable".
There are 2 large tables on the inner back, very quiet. You can't see the inside + the inside can't see the outside.
If it is "a group of people intends to spend, it is recommended to send someone to see if there is any space in it."
6. Attitude evaluation:
A. The service attitude of the clerk is indeed good or bad. I've encountered laughing and playing,
But personally, I think it’s okay, otherwise the clerk will always be nervous, and in the end, it will definitely make a bad face~~ It is not good for the clerk or the customer.
B. As for some people say that the mask is not worn properly, I haven't seen it.
I saw the clerk put the fried food in the oil pan and waited for the time to talk.
C. It is not recommended to visit during the peak period:
Too few people lead to insufficient capacity and too long response time.
At the same time, there are a lot of delivery orders during meal time. It has become the last straw that overwhelms service quality~~
If the situation permits, please ask a few more shop assistants to improve. As for the cost, please evaluate it yourself!
In addition, I have to help rehabilitate it. The clerk's attitude can't be said to be top-notch, but it's not bad.
It is because the appearance is more serious and expressionless.
7. Epidemic situation:
As a result, a small table with 2 people can only be used for 1 person, while a large table with 4 people is not affected?
I often pass by during peak hours,
Or other fast food chains who have moved here because of too many people.
As a result, often because of the number of seats + the strategy of reducing the number of seats due to the pandemic, the situation is ignored. It is a pity!
The only thing that can be praised here is the company's emphasis on epidemic prevention.
8. The design and material of the tray are very similar to the traditional aluminum basin used by the national army:
(The old people use very rough and uneven ones for bathing). I don't know if this texture is deliberately created or is it for durability and cost-saving?
9. The price is expensive:
It has to be said that although everything is rising now, the price of Dingquaa has risen too much.
Compared with other chain stores, there is no price advantage. Hope the company can improve!
At present, as a solution for consumers, find coupons to use or purchase preferential event meals.
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AK 777 on Google
★ ★ ★ ★ ★ 哇 頂呱呱竟讓我大改觀 暈了好幾10年雪泥紅茶吸管太細的問題 竟獲改善?! 現已用了將近星冰樂口徑的吸管 而且 以前個人最不待見的薄粉炸雞 不曉得是口味上有改良? 還是炸程操作SOP更精準?竟然口味/感變得超好 今趕上9雞腿特別組合餐$250特價日子 吃得好開心 好過癮 謝謝北投頂呱呱讓我驚奇? 請務必繼續加油?
Wow, Dingguagua has changed my outlook. I have been dizzy for 10 years. The problem that the straw of slush black tea is too thin has been improved? ! I have used a straw that is close to the size of Frappuccino, and the thin-flour fried chicken that I have never seen before, I don’t know if the taste has been improved? Or is the frying operation SOP more accurate? The taste/feel has become super good. Today, I catch the special day of the special combo meal of 9 chicken legs for $250. I have a lot of fun eating it.
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Luc Arsenault on Google
★ ★ ★ ★ ★ Went twice, and twice i got sick that night.
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One Lee on Google
★ ★ ★ ★ ★ Taiwanese fried chicken
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shin yu on Google
★ ★ ★ ★ ★ Great place to get a Taiwanese style fried chicken before taking hot spring
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Asheley Rebelde on Google
★ ★ ★ ★ ★ I think it's alright. Service was not that bad compared to other branches.
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Sandra Nieh on Google
★ ★ ★ ★ ★ Favourite Taiwanese fried chicken, highly recommend!
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D D on Google
★ ★ ★ ★ ★ It's only okay. Maybe because we came here during off peak and the fried chicken looked tired and its been sitting there for a while. The portion was quite small and the plum drink was extremely sweet.
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