Taipei Customs Office

customs clearance slow

I called the international postal parcel to ask about customs clearance. The attitude was very good and the explanation was very detailed. My problem was solved, thank you

The efficiency of doing things is too low. I bought a mobile phone from Amazon that was sold in Taiwan but could not be purchased due to credit card application policy. The documents and information provided for customs clearance are ambiguous. I have a clear phone call and my attitude is still very good. After the information, I waited for three days; it was estimated that it would take 3 days to clear the customs clearance through the seller. The customs chief who answered me was still very patient and patient, but the overall efficiency of the customs was only the worst. Evaluation. The query status on the website shows [execution success], but I don't know how the progress is. I tried various ways to ask questions and finally got a reply. The reply content said that NCC insisted that "the working frequency range does not match in the specification", without any explanation. The information I submitted is clearly the information provided on the official page of the product. If this is said to be inconsistent, I don't know what else is there to make it match. This is obviously a mistake made by the NCC work, but it is too late to repent or even inform me. I really don't know how NCC has raised a group of idiots.

The attitude is very poor and impatient enough, I just asked the logistics center to confirm that customs clearance is in Taipei, and then the customer service lady said that Taipei is T, Keelung, and C is a lot worse, okay, miss, if it’s not where my cargo card is Do you think I love to ask? This is the first comment in my life, you know how bad your attitude is

There is no one of the worst public institutions. It is rotten. Too much mouse poop.

The service is bad enough, impatient, and asked in a good voice In exchange for a series of impatient answers Can you re-educate your employees

The telephone communication of the service staff is super friendly The customs broker who encountered Lei Lei was very serious to help deal with the matter Personal experience of Lei's customs broker: Juhang Can't get through the phone, no physical company address~ Don't use it

If you mail something back to Taiwan to your family, the customs will open the cardboard box for inspection, without leaving a note or notifying the recipient. Who knows if it was stolen by someone else? Can someone be held responsible if something is missing or broken? Customs has the right to do this, but it is also obliged to let the recipient know about it afterwards (leaving a note or other means), right? When the recipient opened the package and asked me what was going on, I was completely dumbfounded. Do government agencies do things so casually? No one cares now? Democracies become so undemocratic?