Taiwan Business Bank - West Central District

Very inefficient, no matter which branch it is, the education and training seems to be seriously inadequate

The clerk's face is so bad that I don't even know how much money is owed to her? It’s really dumbfounded that only one group of people can wait an hour before opening an account! All movements are slowed down by N times. For the first time in my life, I met such an inefficient bank! !

I checked the location of the atm to collect the new banknotes on the Internet, but there was no result at all when I went to collect the new banknotes...

to do a business Act like you owe the bank money Can the counter staff change?

When you go in to see what's in the safe deposit box, do you have to fill in the unpacking information at the service desk first? There is obviously someone in the safe deposit box downstairs. Is this kind of diversion too inconvenient? Now it takes at least an hour for the service desk to accept an individual account opening, and it takes less than 10 minutes to open a safe deposit box...

If there are a lot of processes that need to go to the service desk to fill in the form first, there should be fewer counters and more service desks. It took me 10 times more time to wait for someone to open an account every time I got the form and got it to the counter. The efficiency is so good! Totally worth 0 stars! The three stars are given to Miss Li at the 520 pm counter (the friendly handling process is fast and she takes the initiative to ask for help). Nothing else at all❌

At first, my husband opened an account because of his salary. After a few days, he had to get a financial card and found that his information was not sent in at all. The two ladies at the service desk looked at each other. My husband was patient and completed the whole process again. Due to my work relationship, I couldn't collect the financial card in person, so I filled out the agent's documents and I helped him collect it on his behalf. Before going to the bank, I asked my husband, did the clerk tell you what documents to bring? He said as long as you and my ID card can be. When I got to the bank, I started to wait in endless queue to receive the financial card. I waited in line for about 20 minutes. I thought to myself, do I need a stamp to receive the financial card? I walked over and asked the lady at the front desk. She said that she still needed a seal. I immediately rode my bike home to get the seal, and when I got back to the bank, I started queuing again, saying that the queuing was strange because I was the only one waiting in line from beginning to end. Later, it finally came to me. I also looked around and made sure that I was the only one, okay! It was my turn, when I pulled out the chair to sit down, an Asan suddenly appeared next to me and said "I'll go first", and I was full of question marks? ? ? The lady at the front desk said to me, "Miss, it's her first", wow wow wow! Is Assan a ghost? ! I haven't seen this Assan line up from start to finish, why is she first? I went back again and waited for the online to continue to wait. Another lady at the service desk was busy, and finally it was my turn. After signing the document, when I checked the seal, I was told that I could not receive it, because it was not the original account opening seal, so I ran for the second time. Damn it for me, and damn it for not taking the seal of opening an account. What made me angry was that when I opened an account for the first time, I made an oolong. I asked the lady that I only needed an ID card to get a financial card. I asked if I needed a seal. He replied, "I want a seal". Ah Sang, who suddenly appeared in the queue, could be in front of me, and the lady at the front desk didn't explain to me why Ah Sang came first? Can't you say a word of embarrassment? All kinds of questions make me really angry. The whole process of doing things is very inefficient, so fast!